Windows Security Alert Virus

April 3, 2010 at 16:27:39
Specs: Windows Vista
I got the Windows Security Alert virus. I've run Malwarebytes and Super AntiSpyware in both regular mode and safe mode, and I can't get rid of it. What are my next steps?

See More: Windows Security Alert Virus

Report •

April 3, 2010 at 16:39:53
Download DDS and save it to your desktop.

Disable any script blocker if your Anti-Virus/Anti-Malware has it.
Once downloaded you can disconnect from the Internet and disable your Ant-Virus temporarily if needed.
Then double click dds.scr to run the tool.
When done, the DDS.txt will open.
Click Yes at the next prompt for Optional Scan.

When done, DDS will open two (2) logs:
1. DDS.txt
2. Attach.txt (do not zip just copy/paste)

Save both reports to your desktop then post them please.

Report •

April 3, 2010 at 17:25:10

DDS (Ver_10-03-17.01) - NTFSx86 MINIMAL
Run by Marissa at 18:18:42.62 on Sat 04/03/2010
Internet Explorer: 7.0.6001.18000 BrowserJavaVersion: 1.6.0_13
Microsoft® Windows Vista™ Home Premium 6.0.6001.1.1252.1.1033.18.3002.2559 [GMT -6:00]

SP: Windows Defender *enabled* (Updated) {D68DDC3A-831F-4FAE-9E44-DA132C1ACF46}
SP: SUPERAntiSpyware *enabled* (Updated) {222A897C-5018-402e-943F-7E7AC8560DA7}

============== Running Processes ===============

C:\Windows\system32\svchost.exe -k DcomLaunch
C:\Windows\system32\svchost.exe -k rpcss
C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
C:\Windows\system32\svchost.exe -k netsvcs
C:\Windows\system32\svchost.exe -k NetworkService
C:\Program Files\Mozilla Firefox\firefox.exe

============== Pseudo HJT Report ===============

uStart Page = hxxp://
uDefault_Page_URL = hxxp://
mStart Page = hxxp://
mDefault_Page_URL = hxxp://
uInternet Settings,ProxyServer = http=
uInternet Settings,ProxyOverride = <local>
uURLSearchHooks: H - No File
uURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
mURLSearchHooks: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll
BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg9\avgssie.dll
BHO: {5C255C8A-E604-49b4-9D64-90988571CECB} - No File
BHO: Search Helper: {6ebf7485-159f-4bff-a14f-b9e3aac4465b} - c:\program files\microsoft\search enhancement pack\search helper\SEPsearchhelperie.dll
BHO: Windows Live Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll
BHO: AVG Security Toolbar BHO: {a3bc75a2-1f87-4686-aa43-5347d756017c} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
BHO: Microsoft Live Search Toolbar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - c:\program files\msn\toolbar\3.0.0541.0\msneshellx.dll
BHO: Arcade Town Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\\GenericAskToolbar.dll
BHO: Java(tm) Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll
BHO: Windows Live Toolbar Helper: {e15a8dc0-8516-42a1-81ea-dc94ec1acf10} - c:\program files\windows live\toolbar\wltcore.dll
TB: Microsoft Live Search Toolbar: {1e61ed7c-7cb8-49d6-b9e9-ab4c880c8414} - c:\program files\msn\toolbar\3.0.0541.0\msneshellx.dll
TB: &Windows Live Toolbar: {21fa44ef-376d-4d53-9b0f-8a89d3229068} - c:\program files\windows live\toolbar\wltcore.dll
TB: AVG Security Toolbar: {ccc7a320-b3ca-4199-b1a6-9f516dd69829} - c:\program files\avg\avg9\toolbar\IEToolbar.dll
TB: Arcade Town Toolbar: {d4027c7f-154a-4066-a1ad-4243d8127440} - c:\program files\\GenericAskToolbar.dll
TB: {604BC32A-9680-40D1-9AC6-E06B23A1BA4C} - No File
TB: {A057A204-BACC-4D26-9990-79A187E2698E} - No File
uRun: [LightScribe Control Panel] c:\program files\common files\lightscribe\LightScribeControlPanel.exe -hidden
uRun: [HPAdvisor] c:\program files\hewlett-packard\hp advisor\HPAdvisor.exe autorun=AUTORUN
uRun: [msnmsgr] "c:\program files\windows live\messenger\msnmsgr.exe" /background
uRun: [BitTorrent DNA] "c:\users\marissa\program files\dna\btdna.exe"
uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe
uRun: [Desktop Software] "c:\program files\common files\supportsoft\bin\bcont.exe" /ini "c:\program files\comcastui\desktop software\uinstaller.ini" /fromrun /starthidden
uRun: [hmyrohmk] c:\users\marissa\appdata\local\snevpfksg\ffwmqbltssd.exe
uRun: [SUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe
mRun: [SynTPEnh] c:\program files\synaptics\syntp\SynTPEnh.exe
mRun: [IgfxTray] c:\windows\system32\igfxtray.exe
mRun: [HotKeysCmds] c:\windows\system32\hkcmd.exe
mRun: [Persistence] c:\windows\system32\igfxpers.exe
mRun: [QPService] "c:\program files\hp\quickplay\QPService.exe"
mRun: [UpdateLBPShortCut] "c:\program files\cyberlink\labelprint\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\labelprint" updatewithcreateonce "software\cyberlink\labelprint\2.5"
mRun: [UpdatePSTShortCut] "c:\program files\cyberlink\dvd suite\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\dvd suite" updatewithcreateonce "software\cyberlink\PowerStarter"
mRun: [UCam_Menu] "c:\program files\cyberlink\youcam\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\youcam" updatewithcreateonce "software\cyberlink\youcam\2.0"
mRun: [Windows Defender] %ProgramFiles%\Windows Defender\MSASCui.exe -hide
mRun: [QlbCtrl.exe] c:\program files\hewlett-packard\hp quick launch buttons\QlbCtrl.exe /Start
mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 9.0\reader\Reader_sl.exe"
mRun: [UpdateP2GoShortCut] "c:\program files\cyberlink\power2go\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\power2go" updatewithcreateonce "software\cyberlink\power2go\6.0"
mRun: [UpdatePDIRShortCut] "c:\program files\cyberlink\powerdirector\muitransfer\muistartmenu.exe" "c:\program files\cyberlink\powerdirector" updatewithcreateonce "software\cyberlink\powerdirector\7.0"
mRun: [HP Health Check Scheduler] c:\program files\hewlett-packard\hp health check\HPHC_Scheduler.exe
mRun: [HP Software Update] c:\program files\hp\hp software update\HPWuSchd2.exe
mRun: [hpWirelessAssistant] c:\program files\hewlett-packard\hp wireless assistant\HPWAMain.exe
mRun: [SunJavaUpdateSched] "c:\program files\java\jre6\bin\jusched.exe"
mRun: [ddoctorv2] "c:\program files\comcast\desktop doctor\bin\sprtcmd.exe" /P ddoctorv2
mRun: [<NO NAME>]
mRun: [AVG9_TRAY] c:\progra~1\avg\avg9\avgtray.exe
mPolicies-system: EnableUIADesktopToggle = 0 (0x0)
IE: E&xport to Microsoft Excel - c:\progra~1\micros~3\office12\EXCEL.EXE/3000
IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - c:\program files\windows live\writer\WriterBrowserExtension.dll
IE: {2670000A-7350-4f3c-8081-5663EE0C6C49} - {48E73304-E1D6-4330-914C-F5F514E3486C} - c:\progra~1\micros~3\office12\ONBttnIE.dll
IE: {92780B25-18CC-41C8-B9BE-3C9C571A8263} - {FF059E31-CC5A-4E2E-BF3B-96E929D65503} - c:\progra~1\micros~3\office12\REFIEBAR.DLL
DPF: {474F00F5-3853-492C-AC3A-476512BBC336} - hxxp://
DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://
DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA} - hxxp://
DPF: {CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA} - hxxp://
Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg9\avgpp.dll
Notify: !SASWinLogon - c:\program files\superantispyware\SASWINLO.dll
Notify: igfxcui - igfxdev.dll
AppInit_DLLs: avgrsstx.dll
SEH: SABShellExecuteHook Class: {5ae067d3-9afb-48e0-853a-ebb7f4a000da} - c:\program files\superantispyware\SASSEH.DLL
mASetup: {10880D85-AAD9-4558-ABDC-2AB1552D831F} - "c:\program files\common files\lightscribe\LSRunOnce.exe"

================= FIREFOX ===================

FF - ProfilePath - c:\users\marissa\appdata\roaming\mozilla\firefox\profiles\8l0a1gsi.default\
FF - prefs.js: -
FF - prefs.js: browser.startup.homepage -
FF - prefs.js: keyword.URL - hxxp://
FF - component: c:\program files\avg\avg9\firefox\components\avgssff.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils2.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils3.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\IGeared_tavgp_xputils35.dll
FF - component: c:\program files\avg\avg9\toolbar\firefox\avg@igeared\components\xpavgtbapi.dll
FF - plugin: c:\program files\microsoft\office live\npOLW.dll
FF - plugin: c:\program files\mozilla firefox\plugins\npbittorrent.dll
FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll
FF - plugin: c:\users\marissa\appdata\roaming\move networks\plugins\npqmp071505000010.dll
FF - plugin: c:\users\marissa\appdata\roaming\move networks\plugins\npqmp071505000011.dll
FF - plugin: c:\users\marissa\program files\dna\plugins\npbtdna.dll
FF - HiddenExtension: Microsoft .NET Framework Assistant: {20a82645-c095-46ed-80e3-08825760534b} - c:\windows\\framework\v3.5\windows presentation foundation\dotnetassistantextension\
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0011-ABCDEFFEDCBA}
FF - HiddenExtension: Java Console: No Registry Reference - c:\program files\mozilla firefox\extensions\{CAFEEFAC-0016-0000-0013-ABCDEFFEDCBA}

FF - user.js: yahoo.homepage.dontask - truec:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.allow_unrestricted_renego_everywhere__temporarily_available_pref", true);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.renego_unrestricted_hosts", "");
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.treat_unsafe_negotiation_as_broken", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl.require_safe_negotiation", false);
c:\program files\mozilla firefox\greprefs\security-prefs.js - pref("security.ssl3.rsa_seed_sha", true);

============= SERVICES / DRIVERS ===============

S1 AvgLdx86;AVG Free AVI Loader Driver x86;c:\windows\system32\drivers\avgldx86.sys [2009-2-3 216200]
S1 AvgMfx86;AVG Free On-access Scanner Minifilter Driver x86;c:\windows\system32\drivers\avgmfx86.sys [2009-2-3 29512]
S1 AvgTdiX;AVG Free8 Network Redirector;c:\windows\system32\drivers\avgtdix.sys [2009-2-3 242696]
S1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]
S1 SASKUTIL;SASKUTIL;c:\program files\superantispyware\SASKUTIL.SYS [2010-2-17 66632]
S2 avg9emc;AVG Free E-mail Scanner;c:\program files\avg\avg9\avgemc.exe [2010-3-16 916760]
S2 avg9wd;AVG Free WatchDog;c:\program files\avg\avg9\avgwdsvc.exe [2010-3-16 308064]
S2 Norton Internet Security;Norton Internet Security;"c:\program files\norton internet security\engine\\ccsvchst.exe" /s "norton internet security" /m "c:\program files\norton internet security\engine\\dimaster.dll" /prefetch:1 --> c:\program files\norton internet security\engine\\ccSvcHst.exe [?]
S2 Recovery Service for Windows;Recovery Service for Windows;c:\program files\sminst\BLService.exe [2008-10-23 365952]
S3 Com4QLBEx;Com4QLBEx;c:\program files\hewlett-packard\hp quick launch buttons\Com4QLBEx.exe [2008-10-23 193840]
S3 fssfltr;FssFltr;c:\windows\system32\drivers\fssfltr.sys [2009-2-25 55280]
S3 fsssvc;Windows Live Family Safety;c:\program files\windows live\family safety\fsssvc.exe [2009-2-6 533360]
S3 IntcHdmiAddService;Intel(R) High Definition Audio HDMI;c:\windows\system32\drivers\IntcHdmi.sys [2008-6-29 112128]
S3 SASENUM;SASENUM;c:\program files\superantispyware\SASENUM.SYS [2010-2-17 12872]

=============== Created Last 30 ================

2010-04-03 22:34:59 0 d-----w- c:\programdata\
2010-04-03 22:34:42 0 d-----w- c:\users\marissa\appdata\roaming\
2010-04-03 22:34:42 0 d-----w- c:\program files\SUPERAntiSpyware
2010-04-03 21:29:25 0 d-----w- c:\program files\common files\Wise Installation Wizard
2010-04-03 21:25:02 0 d-----w- c:\program files\Exterminate It!
2010-04-03 05:58:35 0 d-----w- c:\users\marissa\appdata\roaming\Malwarebytes
2010-04-03 05:58:27 38224 ----a-w- c:\windows\system32\drivers\mbamswissarmy.sys
2010-04-03 05:58:25 20824 ----a-w- c:\windows\system32\drivers\mbam.sys
2010-04-03 05:58:25 0 d-----w- c:\programdata\Malwarebytes
2010-04-03 05:58:25 0 d-----w- c:\program files\Malwarebytes' Anti-Malware
2010-03-18 23:30:18 0 d-----w- c:\programdata\Meridian93
2010-03-18 23:29:58 0 d-----w- c:\users\marissa\appdata\roaming\Meridian93
2010-03-18 23:29:58 0 d-----w- c:\users\marissa\appdata\roaming\game
2010-03-18 23:28:17 0 d-----w- c:\program files\MagicFarmUltimateFlower_at
2010-03-17 22:41:27 0 d-----w- c:\program files\DogTown_at
2010-03-17 08:22:29 0 d-----w- c:\users\marissa\appdata\roaming\1morebee
2010-03-17 08:19:10 0 d-----w- c:\program files\FionaFinch_at
2010-03-17 07:14:51 0 d-----w- c:\programdata\FarmFrenzy3_Arctica
2010-03-17 07:14:18 0 d-----w- c:\program files\FF3IceAge_at
2010-03-17 05:21:26 0 d-----w- c:\users\marissa\appdata\roaming\ShinyTales
2010-03-17 05:20:37 0 d-----w- c:\program files\PotionBar_at
2010-03-17 03:48:44 12464 ----a-w- c:\windows\system32\avgrsstx.dll
2010-03-11 04:38:22 0 d-----w- C:\48b75f2fa4f242df31
2010-03-11 04:36:04 24064 ----a-w- c:\windows\system32\nshhttp.dll
2010-03-11 04:35:58 411136 ----a-w- c:\windows\system32\drivers\http.sys
2010-03-11 04:35:58 31232 ----a-w- c:\windows\system32\httpapi.dll
2010-03-06 20:50:55 0 d--h--w- C:\$AVG
2010-03-06 20:49:31 0 d-----w- c:\programdata\avg9

==================== Find3M ====================

2010-03-17 03:48:45 242696 ----a-w- c:\windows\system32\drivers\avgtdix.sys
2010-03-17 03:48:34 216200 ----a-w- c:\windows\system32\drivers\avgldx86.sys
2010-03-09 16:28:40 833024 ----a-w- c:\windows\system32\wininet.dll
2010-03-09 16:25:21 78336 ----a-w- c:\windows\system32\ieencode.dll
2010-03-09 14:01:47 26624 ----a-w- c:\windows\system32\ieUnatt.exe
2010-02-24 16:16:06 181632 ------w- c:\windows\system32\MpSigStub.exe
2010-01-25 12:48:34 472576 ----a-w- c:\windows\system32\secproc_isv.dll
2010-01-25 12:48:34 151040 ----a-w- c:\windows\system32\secproc_ssp_isv.dll
2010-01-25 12:48:34 151040 ----a-w- c:\windows\system32\secproc_ssp.dll
2010-01-25 12:48:06 472064 ----a-w- c:\windows\system32\secproc.dll
2010-01-25 12:45:56 329216 ----a-w- c:\windows\system32\msdrm.dll
2010-01-25 08:35:01 346624 ----a-w- c:\windows\system32\RMActivate_ssp_isv.exe
2010-01-25 08:35:00 523776 ----a-w- c:\windows\system32\RMActivate_isv.exe
2010-01-25 08:34:56 511488 ----a-w- c:\windows\system32\RMActivate.exe
2010-01-25 08:34:56 347136 ----a-w- c:\windows\system32\RMActivate_ssp.exe
2010-01-23 09:44:02 2048 ----a-w- c:\windows\system32\tzres.dll
2009-02-04 00:41:20 86016 ----a-w- c:\windows\inf\infstrng.dat
2009-02-04 00:41:20 51200 ----a-w- c:\windows\inf\infpub.dat
2009-02-04 00:41:19 86016 ----a-w- c:\windows\inf\infstor.dat
2008-10-23 10:05:15 665600 ----a-w- c:\windows\inf\drvindex.dat
2008-01-21 02:43:21 174 --sha-w- c:\program files\desktop.ini
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfd.dat
2006-11-02 12:42:02 30674 ----a-w- c:\windows\inf\perflib\0409\perfc.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfi.dat
2006-11-02 12:42:02 287440 ----a-w- c:\windows\inf\perflib\0409\perfh.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfi.dat
2006-11-02 09:20:21 287440 ----a-w- c:\windows\inf\perflib\0000\perfh.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfd.dat
2006-11-02 09:20:19 30674 ----a-w- c:\windows\inf\perflib\0000\perfc.dat
2008-10-23 10:05:14 8192 --sha-w- c:\windows\users\default\NTUSER.DAT

============= FINISH: 18:20:24.80 ===============

Report •

April 3, 2010 at 17:37:30


DDS (Ver_10-03-17.01)

Microsoft® Windows Vista™ Home Premium
Boot Device: \Device\HarddiskVolume1
Install Date: 1/6/2009 1:31:52 AM
System Uptime: 4/3/2010 6:26:17 PM (0 hours ago)

Motherboard: Wistron | | 3612
Processor: Pentium(R) Dual-Core CPU T4200 @ 2.00GHz | CPU | 1995/800mhz

==== Disk Partitions =========================

C: is FIXED (NTFS) - 287 GiB total, 216.354 GiB free.
D: is FIXED (NTFS) - 11 GiB total, 1.81 GiB free.
G: is Removable

==== Disabled Device Manager Items =============

==== System Restore Points ===================

==== Installed Programs ======================
Activation Assistant for the 2007 Microsoft Office suites
ActiveCheck component for HP Active Support Library
Adobe AIR
Adobe Flash Player 10 Plugin
Adobe Flash Player ActiveX
Adobe Reader 9
Adobe Shockwave Player
Ask Toolbar
Atheros Driver Installation Program
AVG Free 9.0
Bilbo Free Trial
Chocolatier Decadence by Design
Choice Guard
Cisco EAP-FAST Module
Cisco LEAP Module
Cisco PEAP Module
Comcast Desktop Software (v1.2.0.9)
Comcast High-Speed Internet Install Wizard
Compatibility Pack for the 2007 Office system
Conexant HD Audio
CyberLink DVD Suite
CyberLink YouCam
Desktop Doctor
ESU for Microsoft Vista
Exterminate It!
FF3 Ice Age Free Trial
Fiona Finch Free Trial
Glary Utilities
HDAUDIO Soft Data Fax Modem with SmartCP
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB953595)
Hotfix for Microsoft .NET Framework 3.5 SP1 (KB958484)
HP Active Support Library
HP Customer Experience Enhancements
HP Doc Viewer
HP DVD Play 3.7
HP Help and Support
HP Quick Launch Buttons 6.40 H2
HP Total Care Advisor
HP Update
HP User Guides 0118
HP Wireless Assistant
HPAsset component for HP Active Support Library
Intel(R) Graphics Media Accelerator Driver
Jane's Zoo Free Trial
Java(TM) 6 Update 13
Java(TM) 6 Update 7
Junk Mail filter update
Juno Preloader
LightScribe System Software
Magic Farm Ultimate Flower Free Trial
Malwarebytes' Anti-Malware
Microsoft .NET Framework 3.5 SP1
Microsoft Application Error Reporting
Microsoft Live Search Toolbar
Microsoft Office 2007 Service Pack 2 (SP2)
Microsoft Office Excel MUI (English) 2007
Microsoft Office Home and Student 2007
Microsoft Office Live Add-in 1.3
Microsoft Office OneNote MUI (English) 2007
Microsoft Office PowerPoint MUI (English) 2007
Microsoft Office PowerPoint Viewer 2007 (English)
Microsoft Office Proof (English) 2007
Microsoft Office Proof (French) 2007
Microsoft Office Proof (Spanish) 2007
Microsoft Office Proofing (English) 2007
Microsoft Office Proofing Tools 2007 Service Pack 2 (SP2)
Microsoft Office Shared MUI (English) 2007
Microsoft Office Shared Setup Metadata MUI (English) 2007
Microsoft Office Word MUI (English) 2007
Microsoft Reader
Microsoft Search Enhancement Pack
Microsoft Silverlight
Microsoft SQL Server 2005 Compact Edition [ENU]
Microsoft Sync Framework Runtime Native v1.0 (x86)
Microsoft Sync Framework Services Native v1.0 (x86)
Microsoft Visual C++ 2005 ATL Update kb973923 - x86 8.0.50727.4053
Microsoft Visual C++ 2005 Redistributable
Microsoft Works
Move Media Player
Mozilla Firefox (3.5.9)
MSXML 4.0 SP2 (KB954430)
MSXML 4.0 SP2 (KB973688)
muvee Reveal
My HP Games
NetZero Preloader
Norton Internet Security
Potion Bar Free Trial
Realtek 8169 8168 8101E 8102E Ethernet Driver
Realtek USB 2.0 Card Reader
Security Update for 2007 Microsoft Office System (KB969559)
Security Update for 2007 Microsoft Office System (KB978380)
Security Update for Microsoft Office Excel 2007 (KB978382)
Security Update for Microsoft Office PowerPoint 2007 (KB957789)
Security Update for Microsoft Office system 2007 (972581)
Security Update for Microsoft Office system 2007 (KB969613)
Security Update for Microsoft Office system 2007 (KB974234)
Security Update for Microsoft Office Visio Viewer 2007 (KB973709)
SPORE Creature Creator Trial Edition
SUPERAntiSpyware Free Edition
Synaptics Pointing Device Driver
Update for 2007 Microsoft Office System (KB967642)
Update for 2007 Microsoft Office System (KB977724)
Update for Microsoft .NET Framework 3.5 SP1 (KB963707)
Update for Microsoft Office 2007 Help for Common Features (KB963673)
Update for Microsoft Office Excel 2007 Help (KB963678)
Update for Microsoft Office InfoPath 2007 (KB976416)
Update for Microsoft Office OneNote 2007 Help (KB963670)
Update for Microsoft Office Powerpoint 2007 Help (KB963669)
Update for Microsoft Office Script Editor Help (KB963671)
Update for Microsoft Office Word 2007 (KB974561)
Update for Microsoft Office Word 2007 Help (KB963665)
Windows Live Call
Windows Live Communications Platform
Windows Live Essentials
Windows Live Family Safety
Windows Live Mail
Windows Live Messenger
Windows Live Photo Gallery
Windows Live Sign-in Assistant
Windows Live Sync
Windows Live Toolbar
Windows Live Upload Tool
Windows Live Writer

==== End Of File ===========================

Report •

Related Solutions

April 3, 2010 at 17:42:38
Are you using a proxy server that you know of?

Go to start> control panel> click the Java icon> update tab> update now and allow Java to update. If you are prompted for any add-ons uncheck the add-on box and continue. The newest Java is version 6 update 19. Then go to add/remove programs and uninstall any older versions of Java.

You should uninstall ask toolbar as it is known to harbor spyware.

Please download Combofix with internet explorer instead of any other browser if possible (if not possible use firefox).

Remember..your AVG antivirus, Windows Defender, and SUPERAntiSpyware must be turned off or disabled before running ComboFix. The clickable link "This Link" in the ComboFix tutorial will help you get them disabled.

Please download ComboFix to the desktop from one of the following links:


Rename the setup file, combofix.exe, before you download it. To do that once the "enter name of file to save to" box appears as the download begins in the filename box rename combofix.exe to to Combo-Fix> click save.
Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop.
If you are using Firefox, make sure that your download settings are as follows:
Tools->Options->Main tab
Set to "Always ask me where to Save the files".

Please do not rename Combofix to other names, but only to the one indicated.
Close any open browsers.
Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Click on This Link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
Close any open browsers.
WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
Double click on Combo-Fix.exe & follow the prompts.
Install the recovery console when asked.
When finished, it will produce a report for you.
Please post the "C:\Combo-Fix.txt" .
Note: Do not mouseclick combo-fix's window while it's running. That may cause it to hang.

Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.
Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security.

Please do not install any new programs or update anything unless told to do so while we are fixing your problem.

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April 3, 2010 at 17:59:57
Can I do this in Safe mode. The virus won't let me disable my AVG or Windows defender programs. Also, I cannot download the file with internet explorer, because the virus won't let me use IE.

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April 3, 2010 at 18:04:18
Yes, run it in safe mode.

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