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Windows reboot loop

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Name: merctrader
Date: February 19, 2009 at 09:21:07 Pacific
OS: Windows XP
Product: Dell / Inspiron 510m
Subcategory: Viruses
Comment:

Recently had virut!.htm virus. I have a dell inspiron 510m. When I try to logon it asks me for password and wont logon. Logs off and on again with same window. I tried my recovery cd in r,(it is a genuine copy from dell)and it asks for administrator password and wont go any further. after 3 times it restarts> Whats next??



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Response Number 1
Name: Jennifer SUMN
Date: February 19, 2009 at 12:19:56 Pacific
Reply:

Did you clean the virus? Are you trying to run Recovery Console? If so, to what end? Or, do you want to reformat and reinstall?

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown


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Response Number 2
Name: merctrader
Date: February 19, 2009 at 12:33:44 Pacific
Reply:

I intially did a virus removal malawarebytes plus eset.com virus removal plus vga. All said virus removed but i dont think so as virus rewrites itself and wont let virus removal clean properly. I dont want to re-install as I have data I need on that machine. That is an easy option, with dell- press ctrl f11 at startup and it does it automatically, but wipes off all data. I need all data on my machine for legal reasons.

I tried the original recovery disk with all of these repair directions pasted below and none worked. Now at loss as it seems my only option is to reformat but need the data!---
Have done all below---

Boot from the Windows XP CD and choose the Repair option. It should go into Windows Setup and eventually ask you which Windows XP installation you'd like to repair. Select the appropriate Windows Installation. You should then get a command prompt asking you to type your Adminstrative Password...type it in if you used one or just hit the "Enter" key. At the next command prompt, type

chkdsk /r

Once it is finished, type

exit

and then hit the "Enter" key. It will then go into boot...please do not allow it to boot from the CD.
---------------
Ran chkdsk /r and /p/r with no change to the loop in either case.

------------
In the recovery console, apart from using just chkdsk /r or /p, use "fixboot", and "fixmbr", saying "y" for yes at all their "are you sure?" type questions. I had the same problem this morning and fixed it this --------


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Response Number 3
Name: Jennifer SUMN
Date: February 19, 2009 at 12:36:41 Pacific
Reply:

Can you boot to Safe Mode? Did you disable System Restore before cleaning the virus?

"I had the same problem this morning and fixed it this --------" You didn't finish your sentence.

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown


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Response Number 4
Name: merctrader
Date: February 19, 2009 at 12:40:56 Pacific
Reply:

"Same problem" was part of pasted solution I got elswhere. Sorry... I cant boot to safe mode f8. Login loop wondow also pops up and wont let me log in.



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Response Number 5
Name: merctrader
Date: February 19, 2009 at 12:44:49 Pacific
Reply:

Oh. I fogot. I did turn off sytem restore after trying to restore the machine. The virus removed all restore points. But it is off now.


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Response Number 6
Name: Jennifer SUMN
Date: February 19, 2009 at 12:48:06 Pacific
Reply:

I would run a Windows Repair. Go to the setup screen, but do not select "R" for the Recovery Console. Select the option to setup XP, THEN select the Repair option.

"So won’t you give this man his wings
What a shame
To have to beg you to see
We’re not all the same
What a shame" - Shinedown


0

Response Number 7
Name: merctrader
Date: February 19, 2009 at 13:18:47 Pacific
Reply:

Tried to do repair. It did say repaired 1 bad file but on reboot did the same loop to login when I entered password.


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Response Number 8
Name: merctrader
Date: February 19, 2009 at 13:48:12 Pacific
Reply:

Appreciate all the help. Thanks. I will have to logo off in 30mins. Will check posts again tommorrow morning. Am at 22h00 gmt here in Ireland at moment.


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