Windows not letting me open up any program

June 14, 2011 at 19:34:06
Specs: Windows XP
Windows not letting me open up any program, im using my phone to send this, no matter what the program is besides task manager, its not letting me and instead a pop up come up saying windows cannot access specified device, path, or file. you may not have permission to access the item, it has been working fine up untill about 5 minutes ago. please help asap

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#1
June 14, 2011 at 19:39:13
TeQk,

Please download exeHelper from one of these two places:
http://www.raktor.net/exeHelper/exe...
http://www.raktor.net/exeHelper/exe...

Save it to your Desktop

Start Task Manager (Press: Ctrl Alt Delete simultaneously)
In the Task Manager prompt, click on File (upper left) and select New Task (Run...) from the menu.

In the Create New Task, Open area, type: exehelper.scr or exehelper.com (whichever download was selected)
Press: OK


A black window should pop up
Press any key to close, once the fix is completed.

>>Please post the contents of the exehelperlog.txt in your reply.<<
[It is created in the directory where you ran exeHelper, and should also open at the end of the scan.]

~~~~
Retired - Doin' Dis, Dat, and slapping malware.


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#2
June 14, 2011 at 20:22:18
omg, thank you so much, you are a life saver, works perfect now

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#3
June 14, 2011 at 20:40:17
Glad to help!!

Did you go through TaskManager to get exeHelper to run, or did you just double-click the downloaded file?

I had a 'senior moment' on that one... exeHelper.com and .scr should run, since they do not present themselves with an .exe extension!!

BTW, you may have some sort of malware on that computer. If you would like, I could post some instructions for you to get rid of it.

~~~~
Retired - Doin' Dis, Dat, and slapping malware.


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