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Windows Explorer Needs to close

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Name: Radar50
Date: November 30, 2008 at 17:49:54 Pacific
OS: WinXP SP3
CPU/Ram: Intel Dual Core 1.83Ghz/2
Product: Dell Inspiron 1520
Comment:

Good Evening,

I keep getting messages that "Windows Explorer Needs to Close" and a Dr. Watson message. It just started a week or two ago. I have not made any major changes.
I have run CCleaner, Advanced Windows Care and Super Anti-spy ware. Also I have done a deep scan with Avast anit Virus and Norton Anti virus and found nothing on any of them.
I ran the Dr. Watson and error log info on the MS Events and Errors Message Center with no results.
I have also run a Hijack This scan and had it analyzed on their site. Nothing found other than some Dell stuff.

I would appreciate any assistance anyone could provide.

Best Regards,
John



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Response Number 1
Name: borelli35
Date: December 2, 2008 at 18:00:45 Pacific
Reply:

Hi John, it's John (borelli)...
If the problem is software (eg device drivers and the like) then reverting to a previously saved restore point would clear it up. If you havn't made any drastic changes to your OS/software installs etc then this won't cause any harm but if you recently installed anything then you might have to re-install that software. If it's not software then this will have no perceivable change.

John W. Borelli
IT Specialist
OmniIT
borelli35


0

Response Number 2
Name: Radar50
Date: December 3, 2008 at 17:41:35 Pacific
Reply:

Good Evening John,

I tried going back a month which seems about the right time, but still have the problem. I think I will try going back two months just to see if that helps.
I appreciate your taking the time to offer help. I'll post what happens the next restore.

Best Regards,

John McMakin


0

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