Windows 7, Virus won't let me open any programs

June 26, 2012 at 21:26:48
Specs: Windows 7

my computer has been infected with a virus or spyware that will not let me open any programs whether they are on the hard drive, an external drive, or a cd. I have access to the windows explorer to get to the files but nothing will open. I have tried to run anti virus programs from an external drive but the same problem occurs. I don't have the restoration disk or a copy of Windows 7 to reinstall so I can't wipe it. Is there anything I can do? or is the computer completely gone?

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June 26, 2012 at 21:51:03

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June 27, 2012 at 12:06:23

the same thing. I have access to the folders but nothing will open. I can get to the command prompt but I don't know how to do anything productive with it other than wipe the computer

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June 27, 2012 at 12:32:48

try these 3 exactly the order listed while in safemode with networking.
1- rkill.exe
2- tdss killer
3- malwarebytes

Don't reboot untill all have been run....then reboot

Some HELP in posting on plus free progs and instructions 7 Golds

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Related Solutions

June 27, 2012 at 13:01:51

I can't run any of those. The system won't let them start

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June 27, 2012 at 14:31:39

I suggest you download and run a rescue disk, there are a few but Kaspersky's is simple and does a good job.
You will have to burn an iso image onto a cd these instructions may help:
Below is the Rescue Disk link:
There are many video's of it in use on Youtube if you have any troubles or ask for help here.

Please reply and let us know if our help worked.

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June 27, 2012 at 14:33:33

thanks i will give that a shot

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