Windows 7, Virus won't let me open any programs

June 26, 2012 at 21:26:48
Specs: Windows 7

my computer has been infected with a virus or spyware that will not let me open any programs whether they are on the hard drive, an external drive, or a cd. I have access to the windows explorer to get to the files but nothing will open. I have tried to run anti virus programs from an external drive but the same problem occurs. I don't have the restoration disk or a copy of Windows 7 to reinstall so I can't wipe it. Is there anything I can do? or is the computer completely gone?

See More: Windows 7, Virus wont let me open any programs

Report •


#1
June 26, 2012 at 21:51:03


Report •

#2
June 27, 2012 at 12:06:23

the same thing. I have access to the folders but nothing will open. I can get to the command prompt but I don't know how to do anything productive with it other than wipe the computer

Report •

#3
June 27, 2012 at 12:32:48

try these 3 progs...in exactly the order listed while in safemode with networking.
1- rkill.exe
http://www.technibble.com/rkill-rep...
2- tdss killer
http://support.kaspersky.com/faq/?q...
3- malwarebytes
http://www.filehippo.com/download_m...

Don't reboot untill all have been run....then reboot

Some HELP in posting on Computing.net plus free progs and instructions 7 Golds


Report •

Related Solutions

#4
June 27, 2012 at 13:01:51

I can't run any of those. The system won't let them start

Report •

#5
June 27, 2012 at 14:31:39

Nykyrrian31,
I suggest you download and run a rescue disk, there are a few but Kaspersky's is simple and does a good job.
You will have to burn an iso image onto a cd these instructions may help:
http://support.kaspersky.com/viruse...
Below is the Rescue Disk link:
http://support.kaspersky.com/faq/?q...
There are many video's of it in use on Youtube if you have any troubles or ask for help here.

Please reply and let us know if our help worked.


Report •

#6
June 27, 2012 at 14:33:33

thanks i will give that a shot

Report •


Ask Question