Win32/Zonebak.gen!F trojan (Please
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Original Message
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Name: smd1800
Date: March 17, 2008 at 13:08:16 Pacific
Subject: Win32/Zonebak.gen!F trojan (Please OS: XPHomeCPU/Ram: Cel 1.7 512mbModel/Manufacturer: Toshiba Satellite |
Comment: I have the Win32/Zonebak.gen!F trojan on my laptop. I can't get rid of it no matter what I run. Can someone help me? Thanks Dave
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Response Number 1
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Name: Adii
Date: March 17, 2008 at 21:54:48 Pacific
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Reply: (edit)Please Post Your Hijackthis and FindAWF Logs: Download the "HijackThis" Installer from this link: http://www.trendsecure.com/portal/e... 1. Save " HJTInstall.exe" to your desktop. 2. Double click on HJTInstall.exe to run the program. 3. By default it will install to C:\Program Files\Trend Micro\HijackThis. 4. Accept the license agreement by clicking the "I Accept" button. 5.Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log. 6. Click "Save log" to save the log file and then the log will open in Notepad. 7. Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log. 8. Paste the log in your next reply. 9. Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.
Please download FindAWF from the following link: http://noahdfear.geekstogo.com/Find...
Double-click on the FindAWF.exe file to run it. It will open a command prompt and ask you to "Press any key to continue". You will be presented with a Menu. 1. Press 1 then Enter to scan for bak folders 2. Press 2 then Enter to restore files from bak folders 3. Press 3 then Enter to remove bak folders 4. Press 4 then Enter to reset domain zones 5. Press E then Enter to EXIT Press 1 then press Enter. Copy and paste the contents of the AWF.txt file in your next reply.
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