nod32 is saying that several files are infected with the genetik trojan. Can anyone walk me through the process and see if i can get rid of it without formatting?

thanks a lot guys!

Jeff

Download the "HijackThis" Installer from this link:

http://www.trendsecure.com/portal/e...

1. Save " HJTInstall.exe" to your desktop.
2. Double click on HJTInstall.exe to run the program.
3. By default it will install to C:\Program Files\Trend Micro\HijackThis.
4. Accept the license agreement by clicking the "I Accept" button.
5.Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log.
6. Click "Save log" to save the log file and then the log will open in Notepad.
7. Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
8. Paste the log in your next reply.
9. Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.

Post Hijackthis Log in your next reply.

*Do Safe Computing*

Logfile of HijackThis v1.99.1
Scan saved at 5:52:21 PM, on 4/27/2008
Platform: Windows XP SP2 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16640)

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\RTHDCPL.EXE
E:\Program Files\Eset\nod32kui.exe
C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe
C:\Program Files\Lexmark 5400 Series\lxctmon.exe
C:\Program Files\Lexmark 5400 Series\ezprint.exe
C:\WINDOWS\system32\ctfmon.exe
E:\Program Files\DAEMON Tools Lite\daemon.exe
C:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
C:\WINDOWS\system32\lxctcoms.exe
C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe
e:\Program Files\Eset\nod32krn.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
E:\Program Files\GrabIt\GrabIt.exe
C:\Program Files\Internet Explorer\iexplore.exe
C:\Documents and Settings\Jeff\Desktop\hijackthis\HijackThis.exe

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?Lin...
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?Lin...
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?Lin...
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?Lin...
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll
O2 - BHO: Groove GFS Browser Helper - {72853161-30C5-4D22-B7F9-0BBC1D38A37E} - E:\PROGRA~1\MICROS~1\Office12\GRA8E1~1.DLL
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O4 - HKLM\..\Run: [RTHDCPL] RTHDCPL.EXE
O4 - HKLM\..\Run: [Alcmtr] ALCMTR.EXE
O4 - HKLM\..\Run: [nod32kui] "e:\Program Files\Eset\nod32kui.exe" /WAITSERVICE
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_05\bin\jusched.exe"
O4 - HKLM\..\Run: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 8.0\Reader\Reader_sl.exe"
O4 - HKLM\..\Run: [lxctmon.exe] "C:\Program Files\Lexmark 5400 Series\lxctmon.exe"
O4 - HKLM\..\Run: [Lexmark 5400 Series Fax Server] "C:\Program Files\Lexmark 5400 Series\fm3032.exe" /s
O4 - HKLM\..\Run: [EzPrint] "C:\Program Files\Lexmark 5400 Series\ezprint.exe"
O4 - HKLM\..\Run: [LXCTCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\LXCTtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [UserFaultCheck] %systemroot%\system32\dumprep 0 -u
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [DAEMON Tools Lite] "E:\Program Files\DAEMON Tools Lite\daemon.exe" -autorun
O8 - Extra context menu item: E&xport to Microsoft Excel - res://E:\PROGRA~1\MICROS~1\Office12\EXCEL.EXE/3000
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_05\bin\ssv.dll
O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - E:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra 'Tools' menuitem: S&end to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} - E:\PROGRA~1\MICROS~1\Office12\ONBttnIE.dll
O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - E:\PROGRA~1\MICROS~1\Office12\REFIEBAR.DLL
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O11 - Options group: [INTERNATIONAL] International*
O16 - DPF: {48DD0448-9209-4F81-9F6D-D83562940134} (MySpace Uploader Control) - http://lads.myspace.com/upload/MySp...
O16 - DPF: {77E32299-629F-43C6-AB77-6A1E6D7663F6} (Groove Control) - http://www.nick.com/common/groove/g...
O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/g...
O16 - DPF: {D4323BF2-006A-4440-A2F5-27E3E7AB25F8} (Virtools WebPlayer Class) - http://3dlifeplayer.dl.3dvia.com/pl...
O18 - Protocol: grooveLocalGWS - {88FED34C-F0CA-4636-A375-3CB6248B04CD} - E:\PROGRA~1\MICROS~1\Office12\GR99D3~1.DLL
O18 - Protocol: ms-help - {314111C7-A502-11D2-BBCA-00C04F8EC294} - C:\Program Files\Common Files\Microsoft Shared\Help\hxds.dll
O18 - Filter hijack: text/xml - {807563E5-5146-11D5-A672-00B0D022E945} - C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE12\MSOXMLMF.DLL
O20 - Winlogon Notify: WgaLogon - C:\WINDOWS\SYSTEM32\WgaLogon.dll
O21 - SSODL: WPDShServiceObj - {AAA288BA-9A4C-45B0-95D7-94D524869DB5} - C:\WINDOWS\system32\WPDShServiceObj.dll
O23 - Service: ANIWZCSd Service (ANIWZCSdService) - Alpha Networks Inc. - C:\Program Files\ANI\ANIWZCS2 Service\ANIWZCSdS.exe
O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: ATI Smart - Unknown owner - C:\WINDOWS\system32\ati2sgag.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: lxct_device - - C:\WINDOWS\system32\lxctcoms.exe
O23 - Service: NOD32 Kernel Service (NOD32krn) - Eset - e:\Program Files\Eset\nod32krn.exe
O23 - Service: Roxio UPnP Renderer 10 - Sonic Solutions - E:\Program Files\Roxio\Digital Home 10\RoxioUPnPRenderer10.exe
O23 - Service: Roxio Upnp Server 10 - Sonic Solutions - E:\Program Files\Roxio\Digital Home 10\RoxioUpnpService10.exe
O23 - Service: LiveShare P2P Server 10 (RoxLiveShare10) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxLiveShare10.exe
O23 - Service: RoxMediaDB10 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe
O23 - Service: Roxio Hard Drive Watcher 10 (RoxWatch10) - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exe
O23 - Service: SessionLauncher - Unknown owner - C:\DOCUME~1\Jeff\LOCALS~1\Temp\DX9\SessionLauncher.exe (file missing)

Additional information:

This is what a nod32 in-depth scan found as infected, the only options were to delete them or to leave them alone, i chose to leave them alone as some of them seem necessary for program operations.

C:\Program Files\ANI\ANIWZCS2 Service\wzcsldr2.exe - probably a variant of Win32/Genetik trojan

C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\roxwatchtray10.exe - probably a variant of Win32/Genetik trojan

C:\System Volume Information\_restore{86533738-1EB6-4D28-894D-83562B52DE1C}\RP164\A0016861.exe - probably a variant of Win32/Genetik trojan

E:\Program Files\Microsoft Office\Office12\groovemonitor.exe - probably a variant of Win32/Genetik trojan

E:\Program Files\Roxio\CinePlayer\dmxlauncher.exe - probably a variant of Win32/Genetik trojan

Please run HijackThis again! and click "Scan." Place checks next to the following entries:

O23 - Service: SessionLauncher - Unknown owner - C:\DOCUME~1\Jeff\LOCALS~1\Temp\DX9\SessionLauncher.exe (file missing)

Close all browsers and other windows except for HijackThis!, and click "Fix checked".

Please do an online scan with Kaspersky WebScanner.

online scanner: http://www.kaspersky.com/virusscanner

1.Click on "Kaspersky Online Scanner".
2.You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
3.The program will launch and then begin downloading the latest definition files.
4.Once the files have been downloaded click on "NEXT".
5.Now click on "Scan Settings".
6.In the scan settings make that the following are selected:
7.Scan using the following Anti-Virus database:
Extended (if available otherwise Standard)
8.Scan Options:
Scan Archives
Scan Mail Bases
9.Click OK.
10.Under select a target to scan, select "My Computer".
This will program will start and scan your system.
The scan will take a while so be patient and let it run.
Once the scan is complete it will display if your system has been infected.
Upon completion, click on the "Save as Text" button.
Save the file to your desktop.

Copy and paste that information in your next reply.

*Do Safe Computing*

---------------------
KASPERSKY ONLINE SCANNER REPORT
Tuesday, April 29, 2008 10:06:01 AM
Operating System: Microsoft Windows XP Professional, Service Pack 2 (Build 2600)
Kaspersky Online Scanner version: 5.0.98.0
Kaspersky Anti-Virus database last update: 29/04/2008
Kaspersky Anti-Virus database records: 729653
---------------------

Scan Settings:
Scan using the following antivirus database: extended
Scan Archives: true
Scan Mail Bases: true

Scan Target - My Computer:
A:\
C:\
D:\
E:\
F:\
G:\
H:\
I:\

Scan Statistics:
Total number of scanned objects: 110844
Number of viruses found: 1
Number of infected objects: 6
Number of suspicious objects: 0
Duration of the scan process: 03:28:25

Infected Object Name / Virus Name / Last Action
C:\Documents and Settings\Jeff\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\Jeff\Local Settings\Application Data\Microsoft\Feeds Cache\index.dat Object is locked skipped
C:\Documents and Settings\Jeff\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\Jeff\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\Jeff\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Jeff\Local Settings\History\History.IE5\MSHist012008042820080429\index.dat Object is locked skipped
C:\Documents and Settings\Jeff\Local Settings\Temporary Internet Files\AntiPhishing\B3BB5BBA-E7D5-40AB-A041-A5B1C0B26C8F.dat Object is locked skipped
C:\Documents and Settings\Jeff\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\Jeff\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\Jeff\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\LocalService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\LocalService\ntuser.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Cookies\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Application Data\Microsoft\Windows\UsrClass.dat.LOG Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\History\History.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\Local Settings\Temporary Internet Files\Content.IE5\index.dat Object is locked skipped
C:\Documents and Settings\NetworkService\NTUSER.DAT Object is locked skipped
C:\Documents and Settings\NetworkService\ntuser.dat.LOG Object is locked skipped
C:\Program Files\ANI\ANIWZCS2 Service\wzcsldr2.exe Infected: Trojan-Downloader.Win32.Agent.ihz skipped
C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\roxwatchtray10.exe Infected: Trojan-Downloader.Win32.Agent.ihz skipped
C:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
C:\System Volume Information\_restore{86533738-1EB6-4D28-894D-83562B52DE1C}\RP166\change.log Object is locked skipped
C:\WINDOWS\Debug\PASSWD.LOG Object is locked skipped
C:\WINDOWS\SchedLgU.Txt Object is locked skipped
C:\WINDOWS\SoftwareDistribution\EventCache\{677AD140-E52E-42D5-84E8-4AA1CDEDBD22}.bin Object is locked skipped
C:\WINDOWS\SoftwareDistribution\ReportingEvents.log Object is locked skipped
C:\WINDOWS\Sti_Trace.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\edb.log Object is locked skipped
C:\WINDOWS\system32\CatRoot2\tmp.edb Object is locked skipped
C:\WINDOWS\system32\config\AppEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\default Object is locked skipped
C:\WINDOWS\system32\config\default.LOG Object is locked skipped
C:\WINDOWS\system32\config\Internet.evt Object is locked skipped
C:\WINDOWS\system32\config\ODiag.evt Object is locked skipped
C:\WINDOWS\system32\config\OSession.evt Object is locked skipped
C:\WINDOWS\system32\config\SAM Object is locked skipped
C:\WINDOWS\system32\config\SAM.LOG Object is locked skipped
C:\WINDOWS\system32\config\SecEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\SECURITY Object is locked skipped
C:\WINDOWS\system32\config\SECURITY.LOG Object is locked skipped
C:\WINDOWS\system32\config\software Object is locked skipped
C:\WINDOWS\system32\config\software.LOG Object is locked skipped
C:\WINDOWS\system32\config\SysEvent.Evt Object is locked skipped
C:\WINDOWS\system32\config\system Object is locked skipped
C:\WINDOWS\system32\config\system.LOG Object is locked skipped
C:\WINDOWS\system32\drivers\sptd.sys Object is locked skipped
C:\WINDOWS\system32\h323log.txt Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.BTR Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\INDEX.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING.VER Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING1.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\MAPPING2.MAP Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.DATA Object is locked skipped
C:\WINDOWS\system32\wbem\Repository\FS\OBJECTS.MAP Object is locked skipped
C:\WINDOWS\wiadebug.log Object is locked skipped
C:\WINDOWS\wiaservc.log Object is locked skipped
C:\WINDOWS\WindowsUpdate.log Object is locked skipped
D:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
E:\Program Files\ESET\cache\CACHE.NDB Object is locked skipped
E:\Program Files\ESET\cache\FND0.NFI Infected: Trojan-Downloader.Win32.Agent.ihz skipped
E:\Program Files\ESET\infected\1ZK3ZLCA.NQF Infected: Trojan-Downloader.Win32.Agent.ihz skipped
E:\Program Files\ESET\logs\virlog.dat Object is locked skipped
E:\Program Files\ESET\logs\warnlog.dat Object is locked skipped
E:\Program Files\Microsoft Office\Office12\groovemonitor.exe Infected: Trojan-Downloader.Win32.Agent.ihz skipped
E:\Program Files\Roxio\CinePlayer\dmxlauncher.exe Infected: Trojan-Downloader.Win32.Agent.ihz skipped
E:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped
E:\System Volume Information\_restore{86533738-1EB6-4D28-894D-83562B52DE1C}\RP166\change.log Object is locked skipped
F:\System Volume Information\MountPointManagerRemoteDatabase Object is locked skipped

Scan process completed.

Some infections found in your installation directory.

Please remove these files from Eset folder:

E:\Program Files\ESET\cache\FND0.NFI
E:\Program Files\ESET\infected\1ZK3ZLCA.NQF

Delete these also:

C:\Program Files\ANI\ANIWZCS2 Service\wzcsldr2.exe
C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\roxwatchtray10.exe
E:\Program Files\Microsoft Office\Office12\groovemonitor.exe
E:\Program Files\Roxio\CinePlayer\dmxlauncher.exe

if any above application encounter any problem after deleting files from their installation directories then you might reinstall them if needed.

THEN:

Please download ATF Cleaner by Atribune. (This program is for XP and Windows 2000 only)

Download: http://www.atribune.org/ccount/clic...

Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.

If you use Firefox browser:

Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.

If you use Opera browser:

Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.

and tell me how your computer is running?

*Do Safe Computing*

So far so good, if I see anything new i'll post a reply.
Thank you for your time!

Jeff

Make your Internet Explorer More Secure:

This can be done by following these simple instructions:
From within Internet Explorer click on the Tools menu and then click on Options.
Click once on the Security tab
Click once on the Internet icon so it becomes highlighted.
Click once on the Custom Level button.
Change the Download signed ActiveX controls to Prompt

Change the Download unsigned ActiveX controls to Disable

Change the Initialize and script ActiveX controls not marked as safe to Disable

Change the Installation of desktop items to Prompt

Change the Launching programs and files in an IFRAME to Prompt

Change the Navigate sub-frames across different domains to Prompt

When all these settings have been made, click on the OK button.

If it prompts you as to whether or not you want to save the settings, press the Yes button.
Next press the Apply button and then the OK to exit the Internet Properties page.

FEW THINGS TO DO FOR YOUR FURTHER PC PROTECTION.

In order to protect yourself against spyware, you should consider installing and running the following free programs:

How to prevent further spyware/virus infection:
read here:
s
http://spywaredetail.com/malware_pr...

Visit Microsoft's Windows Update Site Frequently:
It is important that you visit http://www.windowsupdate.com regularly. This will ensure your computer has always the latest security updates available installed on your computer. If there are new updates to install, install them immediately, reboot your computer, and revisit the site until there are no more critical updates.

Install AVG Anti-Virus Free Edition:
AVG Free Edition is the well known antivirus protection tool and provides the high level of detection capability.

Download: http://free.grisoft.com

Install Ad-Aware 2007:
Install and download Ad-Aware. ou should also scan your computer with program on a regular basis just as you would an antivirus software in conjunction with Spybot.

Download: http://www.lavasoftusa.com/products...

Install Spybot Search and Destroy:
Install and download Spybot - Search and Destroy with its TeaTimer option.
This will provide real-time spyware & hijacker protection on your computer alongside your virus protection. You should also scan your computer with program on a regular basis just as you would an anti virus software.

Download: http://www.safer-networking.org/en/...

Install SpywareBlaster:
SpywareBlaster will added a large list of programs and sites into your Internet Explorer settings that will protect you from running and downloading known malicious programs.

Download: http://www.javacoolsoftware.com/spy...

Install SpywareGuard:
SpywareGuard provides a real-time protection solution against spyware.

Download: http://www.javacoolsoftware.com/spy...

Install IE/Spyad:
It places over 5000 malicious websites and domains in your IE's restricted zone.

Download: http://www.spywarewarrior.com/uiuc/...

Update all these programs regularly - Make sure you update all the programs I have listed regularly. Without regular updates you WILL NOT be protected when new malicious programs are released.

NOTE:Please take these recommendations seriously! These few simple steps can stave off the vast majority of spyware problems.

*Do Safe Computing*

I did an in depth analysis with nod and it came back clean, but some time later a warning came up that stated the genetik trojan was found in

C:\System Volume Information\_restore{86533738-1EB6-4D28-894D-83562B52DE1C}\RP170\A0017089.exe

and

C:\System Volume Information\_restore{86533738-1EB6-4D28-894D-83562B52DE1C}\RP170\A0017090.exe

and

C:\System Volume Information\_restore{86533738-1EB6-4D28-894D-83562B52DE1C}\RP170\A0017091.exe

and

C:\System Volume Information\_restore{86533738-1EB6-4D28-894D-83562B52DE1C}\RP170\A0017092.exe

it quarantined the files and I deleted the file you told me to delete earlier in the ESET directory 1ZK3ZLCA.NQF,
is there anything else you would suggest doing?

Oops sorry i forgot to clean up your system restore, yes these might be infected, hope you will not get this pop up after this step.

Your system restore points are infected, remove them and create a new restore point.

Reset and Re-enable your System Restore:

Now you should Set a New Restore Point to prevent possible reinfection from an old one. Some of the malware you picked up could have been saved in System Restore. Since System Restore is a protected directory, your tools can not access it to delete these bad files which sometimes can reinfect your system. Setting a new restore point AFTER cleaning your system will help prevent this and enable your computer to "roll-back" to a clean working state.

(You will lose all previous restore points which are likely to be infected)

1. Turn off System Restore:
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
Check Turn off System Restore.
Click Apply, and then click OK.

2. Restart your computer.

3. Turn ON System Restore:
On the Desktop, right-click My Computer.
Click Properties.
Click the System Restore tab.
UN-Check Turn off System Restore.
Click Apply, and then click OK.

System Restore will now be active again.

*Do Safe Computing*