Solved Why does the Password Recovery site steal your money?

August 17, 2015 at 10:46:30
Specs: Windows 7
I went to the site to download the $9.95 software to recover the HHD password from a laptop I loaned to my wife. She forgot her password and now I can't use my laptop. Anyway, when I went to pay for the download I saw that the site automatically added a $19.95 package that I didn't want. I unchecked it and continued to checkout, put in my bank info, clicked OK and then downloaded the 1 file I wanted. The next day while checking my bank statement, I found that I had been charged $29.95. So, why are these thieves allowed to exist?

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August 17, 2015 at 10:53:54
I went to the site to download ...

What site is it?

i_Xp/Vista/W7/W10 User

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August 17, 2015 at 11:03:44
Call the bank or credit card company and see if you can void the transaction.

Try this also.

message edited by grasshopper

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August 17, 2015 at 11:50:05
✔ Best Answer
HDD Unlock Wizard may unlock your drive, but it will also erase all your data in the process. The cost is based on drive capacity. Single unlock use for 1TB HDD is $35.

Repair Station preserves your data but a single unlock is $50. Unless your data is irreplaceable, you may as well just replace the drive.

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Related Solutions

August 17, 2015 at 14:03:01
OK, the reason these thieves are allowed to exist is because........

Hang on a minute. Why on earth would folk on a computer forum be expected to know the answer to that?

What we can say is that the Internet, like everywhere else, is full of rogues and crooks. You have to search for information about any program offered on the net before you download it because often it helps clarify whether it is a scam or not.

Always pop back and let us know the outcome - thanks

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August 17, 2015 at 14:22:20
And something to keep in mind for the future.... Ensure that "all" your (and your wife's) files - whatever they may be - are safely duplicated/copied off teh system entirely. Typically to DVD but to an external hard drive to is nice(r).

That way if you "have" to rebuild the system- factory reset/restore routine.... your files etc. are safe elsewhere, and can be copied back to the hard drive later (if needs-be).

Sadly so many fail to duplicate/copy their files off the computer as above; and when things really go wrong... often lose the lot...

You say that now you can't use your laptop... What is actually happening when you boot up? Do you see a login screen as normal - even a choice of user accounts/logins?

Try to avoid writing "anything" to drive for now; and post back with a more clear description of what's actually happening... It "may" be possible to recover personal files at least; and "might" be possible to even recover proper access to the system.

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August 17, 2015 at 20:25:52
If you loaned your wife your laptop then why does she forgetting her password effect your access? Either she was using your password or you/she added a new user and her forgetting her password will not effect you at all. In fact, if your log in is the admin password then you actually could unlock her account anyway.
Advice: When you get a new machine or rebuild the OS on an old one, set up one admin user, then set up a daily use user for yourself and other ones for anyone else using the machine. This way you always have access through the admin account, your personal settings are not changed by another's preferences, and your personal files are hidden from other users.

Backing up was already covered above so I will not need to cover that as well.

You have to be a little bit crazy to keep you from going insane.

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August 17, 2015 at 23:19:41
It's not about allowing them to exist--they simply do until the word gets out.

But it's more likely you didn't pay attention to the total when you hit the 'pay' button. Did they email you an itemized receipt? By chance did you pay with paypal? If so try contacting them.

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August 18, 2015 at 04:58:18
Why did you password protect the HDD in the 1st place? Here's what Toshiba says about the HDD password:

"If you forget your HDD User Password, TOSHIBA will NOT be able to assist you, and your HDD will be rendered COMPLETELY and PERMANENTLY INOPERABLE. TOSHIBA will NOT be held responsible for any loss of data, any loss of use or access to your HDD, or for any other losses to you or any other person or organization resulting from the loss of access to your HDD.
If you can not accept these conditions, do not registere the HDD User Password.

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