What is the simplest way to simply reload XP?

Dell / Demension 4400
June 8, 2009 at 07:24:27
Specs: Windows XP Home Edition
Unfortunately, my pc has picked up a very malicious virus and I simply need to get rid of everything on my disc and reload my OS, XP home edition. I have no experience with #1 - a very malicious virus which will not let Windows complete it's start-up routine and # 2 - reloading OS software from another point (like DOS or whatever). When I try to reload Windows XP, i get error message that says due to the fact that I have a more recent version of XP than that on my CD (after I was up and running I added a Service Pack that was available but that I hadn't downloaded). And it does not give me the option of continuing the reinstall process of my OS. I guess this is all due to the virus. Anyway, to get around this, do I have to re-load my OS from DOS instead of attemping to reload as Windows is running? And if so, how do I do this? Any advice is greatly appreciated. Thanks. From: Need Help In MA, Wil

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#1
June 8, 2009 at 07:25:16
You don't reload XP from DOS. Boot to the XP CD, then select the format option before reloading the OS.

EEOC


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#2
June 8, 2009 at 07:38:11
thank you for your response. this may sound very uninformed, but when i booted the XP CD, i did not notice an option called format. i will boot the CD again and see what i get. thanks again.

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#3
June 8, 2009 at 07:54:13
Can you boot into safe mode?

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#4
June 8, 2009 at 08:02:20
yes, i believe i can boot into safe mode. i did it once, but not sure now how to. when i power up and system is booting, do i use "escape" key on keypad or ?? thanks.

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#5
June 8, 2009 at 08:05:18
1. Restart your computer.
2. When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows XP Advanced Options menu.
3. Select the option for Safe Mode with networking using the arrow keys.
4. Then press enter on your keyboard to boot into Safe Mode.
5. Do whatever tasks you require and when you are done reboot to boot back into normal mode.

If you can boot into safe mode we can try to remove your virus, if you have some what knowledge of computers and can follow directions.

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#6
June 8, 2009 at 08:50:44
ty for your advice and instructions but i think i'm all set at this time. apparently, what i thought was a very bad virus some type was actually taken care of by my ISP who provides me with a version of McAfee for free. i powered everything down and then open powering up and loading windows and then actually removing the updated XP service pack it seems that whatever problem i was having was resolved. removing the service pack may have had nothing at all to do with it and very well could have been a coincedence. whatever the case maybe be, i'm running my virus scan program now to be sure my system is bug free. however, i have made notes in case i need to refer back to what you've said. thanks again for your input.

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