What happened?

Why have all my posts been deleted??????

Evil moderator didn't understand that he could have deleted some of the posts and that you were a newbie here perhaps, please repost your HT log in this thread. If you start a new thread he will delete these too.

Hello,

Please read the help section of this site. There is a section specifically addressing why your posts were removed.

jabuck,

I am not evil. I do not believe this user's posts were removed because of HiJack This problems. My other moderator tells me his posts were either "creeping" or he simply posted the same thing four times in less than twenty-four hours.

All users who try to post HiJackthis logs are specifically told not to do so. That is why the posts get removed. When people blatently ignore a rule that is right in their face, I find it hard to take sympathy on them. Furthermore, the user is instructed to run his log through a scanner (link provided) instead of posting it. I don't just say, "don't post the log." I provide a much prefered alternative scanner.

Justin

Well Justin, I see you don't take into consideration the hours of time freely donated to your forum by people trying to help people, and I thought that was what your forum was about anyway. The moderator could have simply consolidated the post or warned the poster without trashing the intire post and no more posters/helpers than you have I would try doing what I could to pick up business.

As for Justin not taking in account time freely donated, jabuck you are relative newbie to this forum so get over it.

This is standard practise, people disregard the warning not to post HJT logs, then bitch when it gets removed.

I report every HJT log that get posted here...

I don't think Justin is saying "never" post an HJT log. If an expert requests one then the rules do allow for that. I suspect Justin is simply trying to avoid this forum becoming bogged down as an HJT log reading website, ie run malware checkers first etc.

One minor point, some folk have pop-up stoppers so they might not see the warning pop-op when "hijackthis" is mentioned. I guess there's not an easy way around that.

DerekW

Lets see the post Wombat, I believe I ask him to post the HT log then he postd wrongly by starting a new thread not knowing how. Then I told him how, he got on the right track then you deleted all of them. Yea, makes since to me.

Sure, the popup might be blocked, but the very large, boldfaced warning on the confirmation page would be hard to miss.

If a poster can't or won't follow the site rules, then there can be consequences - it's unfortunate, but the remedy is pretty obvious.

All that aside - good effort on the logs etc jabuck, interpreting those can be pretty time consuming (to say the least)

Resist the temptation to close your request for help with semantically-null questions like “Can anyone help me?”

Report Offensive Follow Up For Removal

Well I didn't know that you couldn't post those things.

I was never told that I couldn't do so. If there is something on this site saying that you can't post them then I didn't see it.

I would have appreciated someone pointing that out to me, but there you go.

I think the sensible thing would be to warn someone that is unfamilar with the site rather than just deleting EVERYTHING they posted.

How can I get help on the forum if I can't post the problem? If there is another way I would need to know. I'd like to know more about the scanner that was mentioned.

Apparently my posts may have been 'creeping'...

What does that mean?

jabuck

Did you get to see the log before the posts were deleted?

The posts were deleted before I got to see any responses to them.

David

I'm not a moderator, I just click on Report Offensive Follow Up For Removal then they get removed the the admin/moderators.

Rules here:

http://www.computing.net/forums/rules.html

Soylent Green is PEOPLE!!!

Yes, I saw it but I don't copy them so we would have to start from the begining.I remember you had (dialer:dialer.cvv) showing up from a scan that you had run.Please start a new thread (don't use this one)and post the problem you are having again (Do not post a HT log yet). We'll do it later. A dialer can sometimes be hard to locate so other tools will also be needed to find it.

jabuck,

You weren't at this forum before the HJT rules were put into place. It was innundated with them. You are incorrect in saying I don't care about the time people put into the site. That rule was placed up as per the request of most of the forum regulars at the time. They didn't want their time to be unnecessarily squadered by mostly useless HJT logs.

You see the forum now and say, "I don't see what's wrong with a couple of HJT logs." That reasoning does not take into account how the forum was (and soon would return to be) without that rule in place.

Justin

d712,

Now to explain why your post was removed.

When you make multiple posts about the same problem (be it a creeping post giving more and more information in each new thread or double postings) you serve to crowd out the messages of other users who are seeking help. Obviously, this isn't fair to them. Much as your original posting wasn't obstructed by superfluous postings, neither should postings that came after yours. Regulars know how to use the tools available on Computing.Net to keep track of your message.

Second, and most importantly, those types of posts waste the time of people who are trying to help others. People who did not read your initial post may be thoroughly confused by your second post. Worse yet, they might spend time asking for information or proffering solutions that have already been tried. To regulars, creeping or double posts are incredibly frustrating. For example, say a user made two posts about the same problem, one on the networking forum and one on the XP forum. The post on the XP forum is answered. Thirty minutes later, the post on the networking forum is answered by a different person offering the same solution. Doesn't it seem like a waste for that second person to have devoted energy to a question that was already answered? I think so.

I'm sorry we had to remove your posts. However, in my experience, the vast majority of users do not bother to take note of the rules until their posts are removed. Assuming I did have a system to consolidate all your posts into one, I would probably not use such a thing. Otherwise, in my experience, you (and by you, I mean the average person like you who has used this site and I have interacted with) would continue the creeping post, forcing me to consolidate time and time again. That doesn't solve a problem, as there is time the creeping post crowded out other posts before I was able to make the consolidation.

I hope this explained everything to you. Feel free to repost about your problem. Just stay in the same post. Obviously, when you come back to the site with a new problem, make a post, but stay in that post for that problem.

Justin

Justin, I was here, annoyances.org,swi,bleeping,tech support guy also to name a few, must have missed the poll.Didn't miss the ipod poll though.

I'm not against requiring a request for Hijack This logs, you can't asked for any more than that. It was evident that the poster was trying his best to respect the request being made to him.And evident that someone was working with him to point him in the right direction not mention get his problem resolved. So some type of warning would be much more appropriate rather than down right ruddness. I would have sworn that this site had more class than that.

Justin, Thanks for making that clear to d712.

jabuck,

I've gotta admit, I am not the one who removed the posts. It was another moderator. However, I have confidence the removal was warranted (this moderator is less quick to the trigger than I am). I realize just yanking a post off the site may seem rude. However, I did put something in the help file just recently explaining why a post may have been removed. Mind you, warnings often don't work.

Glad you know I do allow HJT logs so long as they are requested. Just as an FYI (if you think I am too quick to remove such posts without so much as a warning) try to post a message to this site with the word hijackthis in the body. Don't confirm it, just see what the confirmation page says. You'll see why I'm not too concerned about hurt feelings if that gets ignored.

Justin

HJT logs are long, which is probably why they shouldn't be posted anywhere other than a HiJackThis support forum.

Please let us know if you found someone's advice to be helpful.

Justin and others,
i'm much longer here then some of you and seen dissapear many good experts and going to other forums, could that be because their efforts to help the posters were removed?

It is my idea (but who am i) this forum must be for helping people not deleting their posts.Being punished for something you can't see or have overlooked or even for being confused, sounds not helpfull to me.
How does it feel to get a ticket for speeding when you missed to see the speedlimit in a place you came for the first time?

This world must be more forgiving

Wombat can't you use your time to provide the posters a link where they can post their HJT logs?

Tamtam

Timtam I used to link to Suzie's website here...

http://www.spywarewarrior.com/index.php

I also used to link to this HijackThis log file analysis site...

http://hijackthis.de/index.php?langselect=english

If the poster cannot use the search function to find these sort of HJT help site that is not my problem.

In other words they're just plain lazy...

"Justin and others,
i'm much longer here then some of you and seen dissapear many good experts and going to other forums, could that be because their efforts to help the posters were removed?"

The forum is not set up for log reading,
anyone can answer and confuse the user.

Reason I gave up, was broken keys and
dropped net connection for being idle
too long. My time was/is a factor also.
I have seen others leave after answering
over a hundred logs in one thread, never
to be heard from again.
Here or elsewhere.

I will not let it happen to Me.
All respect goes to jabuck for the help
he has to offer.

I hate to chase people away, but there are
forums that specialize in log reading.

ASAP
stands for the Alliance of Security Analysis Professionals.

Report Offensive Follow Up For Removal

tamtam,

I'm confident much more regulars would leave if these rules weren't enforced. I guess you could look at the removal of a post as punishment. However, what other recourse is there (other than to leave the post)? Offending posts (especially ones without any answers on them) need to come off. I am aware of the problem you speak of, and I will sometimes leave posts if they have a lot of answers before I get a chance to remove them.

The solution for regulars who feel they waste time writing answers only to have them removed would be to learn the rules themselves. Then, when they see an offending message, instead of answering it, they can report it offensive so that it will be removed even quicker.

I do feel bad about having to remove well intentioned followups to posts breaking the rules. However, there is no other way. Those posts need to go. Otherwise, people will just keep breaking the rules more and more.

Justin

One more thing,

I hardly ever remove every post breaking the rules. If people post on multiple forums, I will usually remove only one post (unless its obvious to me the user got an error message and skirted that message). If people post creeping threads, I will only remove the new threads, not the old. Only if a user continues to repost over and over again after I keep removing posts will I go back and remove everything.

Under that reasoning, I only view the last course of action as punishment (well deserved punishment for wasting people's time over and over again). The first course of just removing the new threads is a warning, letting the user know he broke the rules and should look at them.

Justin

"How does it feel to get a ticket for speeding when you missed to see the speedlimit in a place you came for the first time?"

Well, feelings aside - in the real world, you'd still get the ticket

Resist the temptation to close your request for help with semantically-null questions like “Can anyone help me?”

Report Offensive Follow Up For Removal

I moderate one forum while I admin another. In both of them we have the rule set down to NOT post a HJT log UNLESS a helper asks you to post it. I even ask if it's ok to post one in my own forum. It's just good forum ediquett besides following the rules to ask first or wait till you get a request for one from a helper. Popping one up and not asking or getting asked will get you a lot of negative responces if any at all. And normally it winds up the post getting deleted.
They're normally long and complicated and not every one knows what they're looking at. So to bottom line this post I would suggest you members either ask, wait to get asked, or post your log to forums or services that are set up to do just HJT logs.
Another thing. Multiple threads on the same subject is considered a no no just about every where you go in forums. If you don't get an answer right away be patient.
Oh and one last thing. If you're up to your butt in gators, that's not the time to remember your objective was to drain the swamp. Read the rules FIRST then post.

I may be crazy, but I'm not stupid...

People need to follow the rules of the forum they are trying to post in.

Period!

There should be no excuse for it. This site as in EVERY site on the web has posted rules about how to use the site properly. Some sites are more strict than others about the rules and some do not follow any....in which I have seen these sites disolve almost as fast as they are created.

Justin and your moderators, you guys do a good job, keep it up as it makes the site worth the effort that is put into helping others.

Some people just don't comprehend that it is not a personal issue. And should not be taken as such.

We all have bad days and should just take it as it was and learn by it!

IN THE MATTERS OF STYLE,
swim with the current;
in matters of principle,
STAND LIKE A ROCK
Visit Computer Vitals For A Pleasant Surprise

Well Lurks, i hope you always live by the rules. To my certain knowledge there is no one who never made a mistake and i am confident they mostly have an excuse.
Nobody said Justin and his moderators are not doing a good job but listening to the posters and regulars must be part of it and Justin does.
Compagnies that are not listening to what customers,the market want or do will most certainly be disolved.
Tamtam

"One more thing,

I hardly ever remove every post breaking the rules. If people post on multiple forums, I will usually remove only one post (unless its obvious to me the user got an error message and skirted that message). If people post creeping threads, I will only remove the new threads, not the old. Only if a user continues to repost over and over again after I keep removing posts will I go back and remove everything.

Under that reasoning, I only view the last course of action as punishment (well deserved punishment for wasting people's time over and over again). The first course of just removing the new threads is a warning, letting the user know he broke the rules and should look at them.

Justin"

I think your being a polite guy. If he just doesn't want to get it or he keeps pushing the issue, well, you could just perma ban him to get him off your back and that would save yourself the time of having to repeat yourself.