STEP 1:
Please download ATF Cleaner by Atribune. (This program is for XP and Windows 2000 only)
Download: http://www.atribune.org/ccount/clic...
Double-click ATF-Cleaner.exe to run the program.
Under Main "Select Files to Delete" choose: Select All.
Click the Empty Selected button.
If you use Firefox browser:
Click Firefox at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
If you use Opera browser:
Click Opera at the top and choose: Select All
Click the Empty Selected button.
NOTE: If you would like to keep your saved passwords, please click No at the prompt.
Click Exit on the Main menu to close the program.
STEP 2:
Please do an online scan with Kaspersky WebScanner.
online scanner: http://www.kaspersky.com/virusscanner
1.Click on "Kaspersky Online Scanner".
2.You will be prompted to install an ActiveX component from Kaspersky, Click Yes.
3.The program will launch and then begin downloading the latest definition files.
4.Once the files have been downloaded click on "NEXT".
5.Now click on "Scan Settings".
6.In the scan settings make that the following are selected:
7.Scan using the following Anti-Virus database:
Extended (if available otherwise Standard)
8.Scan Options:
Scan Archives
Scan Mail Bases
9.Click OK.
10.Under select a target to scan, select "My Computer".
This will program will start and scan your system.
The scan will take a while so be patient and let it run.
Once the scan is complete it will display if your system has been infected.
Upon completion, click on the "Save as Text" button.
Save the file to your desktop.
Copy and paste that information in your next reply.
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