vista spyware 2012 virus

June 19, 2011 at 02:57:58
Specs: Windows Vista
My mothers laptop won't access the internet as it pops up with vista spyware 2012 you have virus etc and out can't get rid of it, so I googled it on my laptop and it says it is a virus but how do I get rid of it?

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June 19, 2011 at 03:25:09

If you cannot download the following file, the malware is blocking the attempt. You need to download to a clean computer and then transfer to the infected one using a USB flash drive, or external media (an external drive or a CD).

Since the malware on your computer does not allow the launch of executables (a file ending with .exe), we must fix that first.

Download FixNCR.reg from a clen computer, and save it to your flash drive:

Insert the USB drive into the infected computer and open the drive letter associated with it.

Double-click on the FixNCR.reg file to fix the Registry on your infected computer.
Allow it t merge, if so requested.

You should now be able to run your normal executable programs and proceed to the next step.

Now, download RogueKiller
Save it to your Desktop

Close all open programs.

For Vista/Windows 7, right click the file and select: Run as Administrator

When prompted, type 1 and hit Enter.

An RKreport.txt should appear on your Desktop.

Note: If the program is blocked, do not hesitate to try several times. If it really does not work (it could happen), rename it to winlogon.exe

>>Please post the contents of the >RKreport.txt< in your reply.<<

We will take further action based on the results of this report.

If you have any problem with te above, let us know, and we will try an alternate route.

Retired - Doin' Dis, Dat, and slapping malware.

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