vista security vistus

March 21, 2010 at 05:16:15
Specs: Vista ACTOem
My system has been hijacked. I can do almost nothing. It seems to know how it will be removed and blocks any attempts. PLEASE HELP!
It is the Vista Security Virus 2010.

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March 21, 2010 at 06:05:53
Please download exeHelper to your desktop.
Double-click on to run the fix.
A black window should pop up, press any key to close once the fix is completed.
Post the contents of exehelperlog.txt (Will be created in the directory where you ran, and should open at the end of the scan)
Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).

You may need to download these to a cd, external drive, or usb drive and run it on the infected computer but first try to run it from the infected computer.

Please download Rkill from the following link.


Before we begin, you should disable your anti-malware softwares you have installed so they do not interfere RKill running as some anti-malware softwares detect RKill as malicious. This link will help you disable them:

Click on This Link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

Double-click on Rkill on your desktop to run it. (If you are using Windows Vista, please right-click on it and select Run As Administrator)

A black screen will appear and then disappear. Please do not worry, that is normal.

If you get a message that rkill is an infection, do not be concerned. This message is just a fake warning given by the malware when it terminates programs that may potentially remove it. If you run into these infections warnings that close Rkill, a trick is to leave the warning on the screen and then run Rkill again. By not closing the warning, this typically will allow you to bypass the malware trying to protect itself so that rkill can terminate the malware . So, please try running Rkill until malware is no longer running. You will then be able to proceed with the rest of the guide.

Do not reboot your computer after running rkill as the malware programs will start again.

Please download Combofix with internet explorer instead of any other browser if possible.

Remember..your Nortons antivirus, Windows Defender, and Ad-Aware must be turned off or disabled before running ComboFix. The clickable link "This Link" in the ComboFix tutorial will help you get them disabled.

Please download ComboFix to the desktop from one of the following links:


Rename the setup file, combofix.exe, before you download it. To do that once the "enter name of file to save to" box appears as the download begins in the filename box rename combofix.exe to to Combo-Fix> click save.
Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved and renamed following this process directly to your desktop.
If you are using Firefox, make sure that your download settings are as follows:
Tools->Options->Main tab
Set to "Always ask me where to Save the files".

Please do not rename Combofix to other names, but only to the one indicated.
Close any open browsers.
Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
Click on This Link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
Close any open browsers.
WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
Double click on Combo-Fix.exe & follow the prompts.
Install the recovery console when asked.
When finished, it will produce a report for you.
Please post the "C:\Combo-Fix.txt" .
Note: Do not mouseclick combo-fix's window while it's running. That may cause it to hang.

Note: ComboFix may reset a number of Internet Explorer's settings, including making it the default browser.
Note: Combofix prevents autorun of ALL CDs, floppies and USB devices to assist with malware removal & increase security.

Please do not install any new programs or update anything unless told to do so while we are fixing your problem.

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March 24, 2010 at 23:11:46
Vista Internet Security 2010 descirption: its a fkae program. Vista internet security is a rogue spyware virus.
Solution: download and run an anti spyware program or follow the manual removal instructions within the link below to remove this virus manually

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