Solved virus with virus

Hewlett-packard / Hp compaq dc7100 sff(pk86...
August 25, 2014 at 16:21:08
Specs: w 8, 2.793 GHz / 503 MB
any idea how to get rid of this virus using a simple method ? Im not interested downloading 20 different virus scanners like some people suggest. Is there one program that can delete this virus ?

all it does at the moment is redirect my homepage to http://appexsports.trafficmanager.n...

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August 25, 2014 at 17:02:26
✔ Best Answer
The one method is factory restore, or complete operating system reinstall.

Malicious software writers are very quick to adapt their coding to circumvent any security measures provided by any one or a number of security applications.

The reason there is a process of scanning and rescanning an infected system is not only for removal but also analysis. If there is any remnant of malicious software left behind it is possible to become reinfected and not even know it.

The infection can hide and infect an entire network, make your PC part of a botnet, send spam emails, copy confidential files to an unknown server, keylog key strokes to steal credit card information and passwords, hold your PC to ransom, screen capture your PC and even watch you through a webcam while you're seated in front of your computer.

Unfortunately there is no third party holy grail which can fix everything all of the time.

In the case of a browser redirect it might be a simple fix, but it also could be indicative of more hidden nasties that may have come bundled with it.

I hope you can understand why most security experts request logs for analysis. It is not not just the obvious they endeavour to correct, the hidden also need dealing with too.

The peace of mind that is offered when told by a security expert that your PC has a clean bill of health must be worth the effort?

message edited by btk1w1

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August 25, 2014 at 19:01:36
A redirect will take at least 3 progs...these run really quick if you'd like to try, because the process needs to be stopped by rkill and the other 2 will help to remove the unwanted rootkit :
Run these in the EXACT order listed and DO NOT reboot until after the last scan is done
1- rkill.exe
2- tdss killer
3- malwarebytes

HELP in posting on plus free progs and instructions

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August 26, 2014 at 16:07:19
also I forgot to mention , it only happens on Mozilla firefox and none of my other browsers, so could this be an add on or plugin that secretly installed itself ?

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August 26, 2014 at 16:25:43
As it's only on one browser it might be due to a bogus toolbar. Try Saving this tiny little file:

Double click to run the Saved file. There are options but it is usually quite OK to run the Clean. As often as not it finds some baddies first time it is used.

Always pop back and let us know the outcome - thanks

message edited by Derek

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August 27, 2014 at 17:23:09
ok I ran the 3 programs when I got to malwarebytes, it said "No viruses detected ,but more than 20 Potential Threats detected ,some include - PUP.Optional.Freemium.A, C:\Users\budda\Pictures\media-player-classic-homecinema-64-bit_setup.exe, , [8d07c407c1baa3937e22a3905da4af51],PUP.Optional.Firseria, C:\Users\budda\Music\FLV_Media_Player.exe, , [7321f3d86c0f63d38a1dd17faa5704fc],

why would these 2 files be infected ?

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August 27, 2014 at 17:42:08
PUP means Potentially Unwanted Programs. Could be undesirable so you have to make a judgement. They two shown might just be remnants of something that you refused during installation, so if removed the actual programs could well remain working. You can always put them in quarantine, run the programs and if they continue working then leave them in quarantine. There is also an option to ignore them.

Pup.Optional.Freemium.A is a fake antivirus:

Safest bet is to let MWB remove them.

Try ADWCleaner (at #4) too.

Always pop back and let us know the outcome - thanks

message edited by Derek

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