Mi ISP had disabled my account because of too much bandwidth usage I have run AVG and symantic corporate edition. Also super antispyware avg anti spyware and adaware and spybot to no avail. Any help please frustrated

Please download and install the latest version of HijackThis v2.0.2: Download the "HijackThis" Installer from this link: Hijack This 1. Save " HJTInstall.exe" to your desktop. 2. Double click on HJTInstall.exe to run the program. 3. By default it will install to C:\Program Files\Trend Micro\HijackThis. 4. Accept the license agreement by clicking the "I Accept" button. 5.Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log. 6. Click "Save log" to save the log file and then the log will open in Notepad. 7. Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log. 8. Paste the log in your next reply. 9. Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.

Thanks I also had a laptop connected to the line a couple days ago so heres home computer Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 4:11:18 PM, on 2/3/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16574) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe C:\PROGRA~1\Grisoft\AVG7\avgemc.exe C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe C:\WINDOWS\Explorer.exe C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe C:\WINDOWS\system32\ctfmon.exe C:\PROGRA~1\Grisoft\AVG7\avgcc.exe C:\Program Files\Internet Explorer\iexplore.exe C:\Documents and Settings\brent\Desktop\HiJackThis.exe C:\Program Files\Windows NT\Accessories\wordpad.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus... R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?Lin... R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.yahoo.com/ R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?Lin... R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?Lin... R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?Lin... R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?Lin... R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant = R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch = R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://red.clientapps.yahoo.com/cus... O2 - BHO: (no name) - {02478D38-C3F9-4EFB-9B51-7695ECA05670} - (no file) O2 - BHO: Popup Manager - {08E74C67-99A6-45C7-94DA-A397A8FD8082} - (no file) O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll O2 - BHO: (no name) - {DC69C7B8-43BD-4962-A293-F929A9AA8FD4} - (no file) O2 - BHO: (no name) - {E59EB4A1-47DB-482E-8034-F0E615164A91} - (no file) O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" O4 - HKLM\..\RunOnce: [SpybotDeletingA303] command /c del "C:\WINDOWS\SchedLgU.Txt_tobedeleted" O4 - HKLM\..\RunOnce: [SpybotDeletingC4245] cmd /c del "C:\WINDOWS\SchedLgU.Txt_tobedeleted" O4 - HKCU\..\Run: [SpybotSD TeaTimer] C:\Program Files\Spybot - Search & Destroy\TeaTimer.exe O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\RunOnce: [SpybotDeletingB8155] command /c del "C:\WINDOWS\SchedLgU.Txt_tobedeleted" O4 - HKCU\..\RunOnce: [SpybotDeletingD8815] cmd /c del "C:\WINDOWS\SchedLgU.Txt_tobedeleted" O4 - HKUS\S-1-5-19\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.exe (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.exe (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.exe (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [CTFMON.EXE] C:\WINDOWS\System32\CTFMON.exe (User 'Default user') O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_01\bin\ssv.dll O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files\PokerStars\PokerStarsUpdate.exe O9 - Extra button: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing) O9 - Extra 'Tools' menuitem: PartyPoker.com - {B7FE5D70-9AA2-40F1-9C6B-12A255F085E1} - C:\Program Files\PartyPoker\PartyPoker.exe (file missing) O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing) O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe (file missing) O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll O20 - Winlogon Notify: jkkkj - C:\WINDOWS\system32\jkkkj.dll (file missing) O20 - Winlogon Notify: ssttu - C:\WINDOWS\system32\ssttu.dll (file missing) O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe -- End of file - 6261 bytes And heres the laptop file Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 4:05:39 PM, on 2/4/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16574) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\Program Files\Windows Defender\MsMpEng.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe C:\WINDOWS\Explorer.exe C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe C:\PROGRA~1\Grisoft\AVG7\avgemc.exe C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe C:\Program Files\Common Files\Microsoft Shared\VS7DEBUG\mdm.exe C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\BCMSMMSG.exe C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe C:\Program Files\Synaptics\SynTP\SynTPLpr.exe C:\Program Files\Synaptics\SynTP\SynTPEnh.exe C:\WINDOWS\system32\dla\tfswctrl.exe C:\Program Files\Dell\Media Experience\PCMService.exe C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe C:\Program Files\Windows Defender\MSASCui.exe C:\PROGRA~1\Dell\QuickSet\quickset.exe C:\Program Files\QuickTime\QTTask.exe C:\PROGRA~1\Grisoft\AVG7\avgcc.exe C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe C:\Program Files\DellSupport\DSAgnt.exe C:\WINDOWS\system32\ctfmon.exe C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe C:\Program Files\WinZip\WZQKPICK.exe C:\Program Files\Dell Support Center\bin\sprtsvc.exe C:\Program Files\Dell Support Center\bin\sprtcmd.exe C:\WINDOWS\system32\wuauclt.exe C:\Program Files\WordPerfect Office 11\Programs\wpwin11.exe C:\Program Files\WordPerfect Office 11\Programs\wpwin11.exe C:\Program Files\WordPerfect Office 11\Programs\wpwin11.exe C:\WINDOWS\system32\wuauclt.exe C:\Documents and Settings\Brent\Desktop\HiJackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/cus... R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = www.yahoo.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://ca.yahoo.com R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?Lin... R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?Lin... R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://ca.yahoo.com R3 - URLSearchHook: Yahoo! Toolbar - {EF99BD32-C1FB-11D2-892F-0090271D4F88} - (no file) R3 - URLSearchHook: F2atv Forums Toolbar - {0ff9a677-542a-481d-a6d6-3fa32d8a806d} - C:\Program Files\F2atv_Forums\tbF2a1.dll O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelper.dll O2 - BHO: F2atv Forums Toolbar - {0ff9a677-542a-481d-a6d6-3fa32d8a806d} - C:\Program Files\F2atv_Forums\tbF2a1.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: (no name) - {5C8B2A36-3DB1-42A4-A3CB-D426709BBFEB} - (no file) O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O2 - BHO: ZoneAlarm Spy Blocker BHO - {F0D4B231-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL O3 - Toolbar: (no name) - {BA52B914-B692-46c4-B683-905236F6F655} - (no file) O3 - Toolbar: F2atv Forums Toolbar - {0ff9a677-542a-481d-a6d6-3fa32d8a806d} - C:\Program Files\F2atv_Forums\tbF2a1.dll O3 - Toolbar: ZoneAlarm Spy Blocker - {F0D4B239-DA4B-4daf-81E4-DFEE4931A4AA} - C:\Program Files\ZoneAlarmSB\bar\1.bin\SPYBLOCK.DLL O4 - HKLM\..\Run: [IgfxTray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [HotKeysCmds] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [BCMSMMSG] BCMSMMSG.exe O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" O4 - HKLM\..\Run: [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe O4 - HKLM\..\Run: [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe O4 - HKLM\..\Run: [PCMService] "C:\Program Files\Dell\Media Experience\PCMService.exe" O4 - HKLM\..\Run: [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe O4 - HKLM\..\Run: [Windows Defender] "C:\Program Files\Windows Defender\MSASCui.exe" -hide O4 - HKLM\..\Run: [!AVG Anti-Spyware] "C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" /minimized O4 - HKLM\..\Run: [Dell QuickSet] C:\PROGRA~1\Dell\QuickSet\quickset.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime O4 - HKLM\..\Run: [AVG7_CC] C:\PROGRA~1\Grisoft\AVG7\avgcc.exe /STARTUP O4 - HKLM\..\Run: [ZoneAlarm Client] "C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe" O4 - HKCU\..\Run: [DellSupport] "C:\Program Files\DellSupport\DSAgnt.exe" /startup O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter O4 - HKUS\S-1-5-19\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'LOCAL SERVICE') O4 - HKUS\S-1-5-20\..\Run: [AVG7_Run] C:\PROGRA~1\Grisoft\AVG7\avgw.exe /RUNONCE (User 'NETWORK SERVICE') O4 - HKUS\S-1-5-18\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'SYSTEM') O4 - HKUS\.DEFAULT\..\Run: [DWQueuedReporting] "C:\PROGRA~1\COMMON~1\MICROS~1\DW\dwtrig20.exe" -t (User 'Default user') O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.exe O4 - Global Startup: WinZip Quick Pick.lnk = C:\Program Files\WinZip\WZQKPICK.exe O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O9 - Extra button: PokerStars - {3AD14F0C-ED16-4e43-B6D8-661B03F6A1EF} - C:\Program Files\PokerStars\PokerStarsUpdate.exe O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~4\OFFICE11\REFIEBAR.DLL O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\System32\Shdocvw.dll O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {4ED9DDF0-7479-4BBE-9335-5A1EDB1D8A21} - http://download.mcafee.com/molbin/s... O16 - DPF: {BCC0FF27-31D9-4614-A68E-C18E1ADA4389} - http://download.mcafee.com/molbin/s... O16 - DPF: {EF791A6B-FC12-4C68-99EF-FB9E207A39E6} - http://download.mcafee.com/molbin/i... O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: AVG Anti-Spyware Guard - GRISOFT s.r.o. - C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\guard.exe O23 - Service: AVG7 Alert Manager Server (Avg7Alrt) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgamsvr.exe O23 - Service: AVG7 Update Service (Avg7UpdSvc) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgupsvc.exe O23 - Service: AVG E-mail Scanner (AVGEMS) - GRISOFT, s.r.o. - C:\PROGRA~1\Grisoft\AVG7\avgemc.exe O23 - Service: DefWatch - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\DefWatch.exe O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Symantec AntiVirus Client (Norton AntiVirus Server) - Symantec Corporation - C:\PROGRA~1\SYMANT~1\SYMANT~1\Rtvscan.exe O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe O23 - Service: TrueVector Internet Monitor (vsmon) - Zone Labs, LLC - C:\WINDOWS\SYSTEM32\ZoneLabs\vsmon.exe -- End of file - 9362 bytes

Lets work on one computer at a time starting with the desktop or first one. Go to the this link: Disable Realtime Protection Follow their directions to disable any realtime protection that you have as it will interfere with the fix by reinstalling the corrupt files. Please download Atribune's VundoFix.exe from the following site to your desktop: Vundofix.exe Double-click VundoFix.exe to run it. Click the Scan for Vundo button. Once it's done scanning, click the Remove Vundo button. You will receive a prompt asking if you want to remove the files, click "yes". Once you click yes, your desktop will go blank as it starts removing Vundo. When completed, it will prompt that it will reboot your computer, click "ok". Please download ComboFix to the desktop from one of the following links: Link1 Link 2 Link 3 Double-click combofix.exe Follow the prompts. (Don't click on the window while the program is running, it may cause your system to hang.) Please post the log it produces.

vundofix found nothing but took a really long time. the combo fix log is here ComboFix 08-02.05.3 - brent 2008-02-04 22:27:04.1 - NTFSx86 Microsoft Windows XP Home Edition 5.1.2600.2.1252.2.1033.18.52 [GMT -5:00] Running from: C:\Documents and Settings\brent\Desktop\ComboFix.exe [color=red][b]WARNING -THIS MACHINE DOES NOT HAVE THE RECOVERY CONSOLE INSTALLED !![/b][/color] . ((((((((((((((((((((((((( Files Created from 2008-01-05 to 2008-02-05 ))))))))))))))))))))))))))))))) . 2008-02-04 19:48 . 2008-02-04 19:48 <DIR> d----c--- C:\VundoFix Backups 2008-02-03 16:19 . 2008-02-03 16:19 <DIR> d-------- C:\Program Files\Lavasoft 2008-02-03 16:19 . 2008-02-03 16:43 <DIR> d-------- C:\Documents and Settings\All Users\Application Data\Lavasoft 2008-01-25 12:20 . 2008-01-25 12:20 94 --a------ C:\WINDOWS\wininit.ini . (((((((((((((((((((((((((((((((((((((((( Find3M Report )))))))))))))))))))))))))))))))))))))))))))))))))))) . 2008-02-05 03:36 68,648,992 --sha-w C:\WINDOWS\system32\drivers\fidbox.dat 2008-02-05 00:38 805,268 --sha-w C:\WINDOWS\system32\drivers\fidbox.idx 2008-02-05 00:33 --------- d-----w C:\Program Files\SUPERAntiSpyware 2008-02-05 00:27 --------- d-----w C:\Documents and Settings\All Users\Application Data\Spybot - Search & Destroy 2008-02-04 21:37 --------- d-----w C:\Program Files\PokerStars 2008-02-04 10:33 --------- d-----w C:\Documents and Settings\All Users\Application Data\Avg7 2008-02-03 21:16 --------- d-----w C:\Program Files\Common Files\Wise Installation Wizard 2008-02-03 21:16 --------- d-----w C:\Documents and Settings\brent\Application Data\Lavasoft 2008-01-02 16:01 --------- d-----w C:\Documents and Settings\All Users\Application Data\MailFrontier 2008-01-02 15:26 --------- d-----w C:\Documents and Settings\brent\Application Data\iolo 2008-01-02 15:26 --------- d-----w C:\Documents and Settings\All Users\Application Data\iolo 2007-12-14 16:32 12,632 ----a-w C:\WINDOWS\SYSTEM32\lsdelete.exe 2007-11-14 21:05 75,248 -c--a-w C:\WINDOWS\zllsputility.exe 2007-11-14 21:05 1,086,952 ----a-w C:\WINDOWS\SYSTEM32\zpeng24.dll 2007-11-07 09:26 721,920 ----a-w C:\WINDOWS\SYSTEM32\lsasrv.dll 2007-07-18 18:39 19,433,463 -c--a-w C:\WINDOWS\Internet Logs\tvDebug.zip 2007-06-30 00:58 2,166,272 -c--a-w C:\WINDOWS\Internet Logs\xDB5.tmp 2007-06-27 03:06 1,936,384 -c--a-w C:\WINDOWS\Internet Logs\xDB4.tmp 2007-03-05 01:55 2,632,192 -c--a-w C:\WINDOWS\Internet Logs\xDB3.tmp 2007-02-14 18:02 3,631,104 -c--a-w C:\WINDOWS\Internet Logs\xDB2.tmp 2007-02-14 13:27 91,437 -c--a-w C:\WINDOWS\Internet Logs\vsmon_2nd_2007_02_12_19_44_20_small.dmp.zip 2007-02-14 13:27 84,581 -c--a-w C:\WINDOWS\Internet Logs\vsmon_2nd_2007_02_12_13_03_51_small.dmp.zip 2006-02-14 13:17 5,216,256 -c--a-w C:\WINDOWS\Internet Logs\xDB1.tmp 2003-06-20 09:43 266 -csh--w C:\Program Files\desktop.ini 2003-06-20 09:43 11,079 -c-ha-w C:\Program Files\folder.htt 2007-07-01 20:28 1,242,831 -csha-w C:\WINDOWS\SYSTEM32\jkkkj.bak1 2007-07-06 20:06 1,234,925 -csha-w C:\WINDOWS\SYSTEM32\jkkkj.bak2 . ((((((((((((((((((((((((((((((((((((( Reg Loading Points )))))))))))))))))))))))))))))))))))))))))))))))))) . . *Note* empty entries & legit default entries are not shown REGEDIT4 [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{DC69C7B8-43BD-4962-A293-F929A9AA8FD4}] [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{E59EB4A1-47DB-482E-8034-F0E615164A91}] [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "ctfmon.exe"="C:\WINDOWS\system32\ctfmon.exe" [2004-08-03 23:56 15360] [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run] "vptray"="C:\PROGRA~1\SYMANT~1\SYMANT~1\vptray.exe" [2003-05-01 13:21 81920] "AVG7_CC"="C:\PROGRA~1\Grisoft\AVG7\avgcc.exe" [2007-12-21 03:38 579072] "!AVG Anti-Spyware"="C:\Program Files\Grisoft\AVG Anti-Spyware 7.5\avgas.exe" [2007-06-11 04:25 6731312] "ZoneAlarm Client"="C:\Program Files\Zone Labs\ZoneAlarm\zlclient.exe" [2007-11-14 16:05 919016] [HKEY_USERS\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Run] "CTFMON.EXE"="C:\WINDOWS\System32\CTFMON.exe" [2004-08-03 23:56 15360] [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\explorer] "NoResolveSearch"= 1 (0x1) [hkey_local_machine\software\microsoft\windows\currentversion\explorer\shellexecutehooks] "{5AE067D3-9AFB-48E0-853A-EBB7F4A000DA}"= C:\Program Files\SUPERAntiSpyware\SASSEH.DLL [2006-12-20 12:55 77824] [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\!SASWinLogon] C:\Program Files\SUPERAntiSpyware\SASWINLO.dll 2007-04-19 12:41 294912 C:\Program Files\SUPERAntiSpyware\SASWINLO.dll [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\jkkkj] C:\WINDOWS\system32\jkkkj.dll [HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\ssttu] C:\WINDOWS\system32\ssttu.dll R3 cwbmidi_device;Crystal WDM MPU-401 UART Driver;C:\WINDOWS\system32\drivers\cwbmidi.sys [2001-08-17 07:19] R3 cwbwdm_device;Crystal WDM Audio Codec Driver;C:\WINDOWS\system32\drivers\cwbwdm.sys [2001-08-17 07:19] . Contents of the 'Scheduled Tasks' folder "2008-02-03 11:49:00 C:\WINDOWS\Tasks\Disk Cleanup.job" - C:\WINDOWS\SYSTEM32\cleanmgr.exe . ************************************************************************** catchme 0.3.1344 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net Rootkit scan 2008-02-04 22:36:43 Windows 5.1.2600 Service Pack 2 NTFS scanning hidden processes ... scanning hidden autostart entries ... scanning hidden files ... scan completed successfully hidden files: 0 ************************************************************************** . Completion time: 2008-02-04 22:40:28 . 2008-01-09 08:11:00 --- E O F ---

After my third call to the isp cable provider the mistake was theirs not mine but thank you for your help. any info on my combo fix would also be beneficial THANX

Open Notepad and copy/paste everything between the X"s into it and make sure "File::" is at the very top of the page. XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX File:: C:\WINDOWS\system32\jkkkj.dll C:\WINDOWS\system32\ssttu.dll C:\WINDOWS\SYSTEM32\jkkkj.bak1 C:\WINDOWS\SYSTEM32\jkkkj.bak2 Registry:: [-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{DC69C7B8-43BD-4962-A293-F929A9AA8FD4}] [-HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{E59EB4A1-47DB-482E-8034-F0E615164A91}] [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\jkkkj] [-HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\ssttu] XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX Go to File on the top bar and choose" Save As", Change the "Save As Type" to All Files, Name it CFScript.txt then save it to your desktop. Then drag/drop the CFScript.txt onto ComboFix.exe (the red X on your desktop) if combofix does not auto start click "run". Empty the restore folder. Go to start>control panel>system>system restore tab>check the box beside "turn off system restore>apply (takes a minute)>ok. Go back and uncheck the box to turn system restore back on>apply>ok. Download ATF Cleaner from this link: ATF Cleaner Run ATF-Cleaner Double-click ATF-Cleaner.exe to run the program. Under Main choose: Select All Click the Empty Selected button. Run an online scan with Kaspersky from the following link: Kaspersky Online Scanner Note: If you have used this particular scanner before, you MAY HAVE YO UNINSTALL the program through Add/Remove Programs before downloading the new ActiveX component Click Yes, when prompted to install its ActiveX component. (Note.. for Internet Explorer 7 users: If at any time you have trouble with the "Accept" button of the license, click on the "Zoom" tool located at the bottom right of the IE window and set the zoom to 75 %. Once the license has been accepted, reset to 100%.) The program launches and downloads the latest definition files. Once the files are downloaded click on Next Click on Scan Settings and configure as follows: Scan using the following Anti-Virus database: Extended Scan Options: Scan Archives Scan Mail Base Click OK and, under select a target to scan, select My Computer When the scan is done, in the Scan is completed window (below), any infection is displayed. There is no option to clean/disinfect, however, we need to analyze the information on the report. To obtain the report: Click on: Save Report As (above - red blinking arrow) Next, in the Save as prompt, Save in area, select: Desktop In the File name area, use KScan, or something similar In Save as type, click the drop arrow and select: Text file [*.txt] Then, click: Save Please post the Kaspersky Online Scanner Report in your reply. Post a new Combofix log.