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virus that cant be removed

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Name: sholmes202000
Date: June 21, 2005 at 20:58:34 Pacific
OS: Win98 SE
CPU/Ram: Intel 127Mb
Comment:

When I run Adaware, there is only one virus left over that I can't remove. When I try to remove it, the computer just freezes. I tried running Adaware in safe mode, but it doesn't detect it that way. I tried just deleting the file from its spot in the folder on the hard drive, but there aren't any files of that name in the folder. Any suggestions?



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Response Number 1
Name: CrazyOne
Date: June 21, 2005 at 21:22:58 Pacific
Reply:

John,

"When I run Adaware, there is only one virus left over that I can't remove."

Anyone, correct me if I'm wrong. Ad-Aware, isn't a antivirus program, right. With that said/asked. What is this virus? {name & files, ect.} Do you have a true antivirus program, on your computer? Also, is it updated? If you don't have such a program. Have you tried an online scan anywhere? {e.g. Panda Software ActiveScan}

CrazyOne


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Response Number 2
Name: sholmes202000
Date: June 21, 2005 at 21:38:42 Pacific
Reply:

Hi CrazyOne,

Yes, you're right, it's not a virus then, but there is one file in adaware that I can't remove, it classifies it as malware. Under the 'comment' section, it says 'CSI Match'. The file is called DYWUHECU.exe. Whatever it is, I can't delete it, my computer just freezes when I try to.


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Response Number 3
Name: capt
Date: June 21, 2005 at 22:00:51 Pacific
Reply:

Do you have Lavasoft's VX2 cleaner add on installed? Some people have used it successfully to get rid of CSI Match. You can get it at:
http://www.lavasoftusa.com/software/addons/vx2cleaner.shtml


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Response Number 4
Name: sholmes202000
Date: June 22, 2005 at 12:00:48 Pacific
Reply:

I just tried the VX2 cleaner add on with Adaware and it didn't do anything. Any other ideas?


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Response Number 5
Name: capt
Date: June 23, 2005 at 05:21:57 Pacific
Reply:

Have you tried SpyBot? If you have and it did not work I would go to http://spywarewarrior.com/ and try using hijackthis. Post your log at their forum as you will get a faster response there.


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Response Number 6
Name: sholmes202000
Date: June 23, 2005 at 12:08:06 Pacific
Reply:

Spybot worked, thank you!


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Response Number 7
Name: kev100
Date: June 24, 2005 at 11:48:12 Pacific
Reply:

Thanks for reporting back results.

> Please Support Computing.net -- Report back which suggestions did/didn't help. <


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