Virus still runs in safe mode?

March 10, 2011 at 09:02:30
Specs: Windows XP
The name is popped up as was 'Windows Safemode', and I tried to boot my computer in safe mode, and then scan it with Maleware Bytes', but it forced my computer to restart mid-scan.
Now, everytime I turn it on, whether it's in safe mode or not, it won't let me do anything but log onto a user. Then two or three windows pop p saying I need to scan for something and then it takes me to a web page saying I have to pay to fix it.
I'm not very keen to computers or explaining them, so I hope this makes sense.

See More: Virus still runs in safe mode?

Report •

March 10, 2011 at 11:30:33
As soon as your pc starts in safe mode with networking open task manager and try ending any processes you dont know,they might restart? They should be easy to see as there should only be core Windows processes running.
Then you need to get Rkill onto your pc:
Stay in safe mode with networking, download iExplorer.exe version. And run Rkill straight away.
If you can't do this on your pc, do it on a clean one and put it on a usb storage device. Then transfer it onto your pc.
Once Rkill has finished do a Malwarebytes scan again.

Report •
Related Solutions

Ask Question