virus removal

May 27, 2010 at 02:23:02
Specs: Windows vista home premium
my girlfriend has the security toolkit virus on her boots up the documents folder from there i can see the desktop where the security toolkit is sitting, i'm kinda lost after that, any thing i do results in a blank screen?

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May 27, 2010 at 03:10:01

Try you can remove "security toolkit" using Trend micro internet security application. Download and run the 30 days trial pack to remove the security tool kit.
Please proceed to the following link to download the same.

You can unistall security toolkit by:
1.)Click on Start > My Computer.
2.) Double-click Local Disk C: then double-click on the Program Files folder.
3.) Look for the Trend Micro folder then open it.
4.) Look for the Internet Security folder then open it.
5.) Double-click on the TISSuprt.exe file. It has a red and white lifesaver icon. The Trend Micro Diagnostic Toolkit window appears.

Plese reply if it doesn't work.

Thank you

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May 27, 2010 at 07:38:02
u could also use malwarebytes

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May 28, 2010 at 03:26:54
thanks guys Malwarebytes eventually got it
i now have a happy girlfriend although the laptop is running a little bit slower than before!

anyway thanks again

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