virus removal help

August 25, 2011 at 13:06:33
Specs: Windows Vista
i have a blank window 2 and hello 4 virus on another computer. How do I remove it ? I just need some pictures off it than I can wipe it out and reinstall from the beginning...I just need help to do that...will that wipe out the virus?

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August 25, 2011 at 13:44:54
try malwarebytes in safe mode with networking and fix all it finds in full scan mode.
tap f8 on bootup and select safe mode with networking.

Also, you may be able to save all your pictures using safe mode...transfer them to a thumb drive or burn them to CD/DVD

Some HELP in posting on plus free progs and instructions 7 Medals

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August 27, 2011 at 16:35:19
If all else fails use a Linux Live CD to get your pictures off. It runs between RAM and the CPU but you can access your files to put them on a flash drive, thumb drive or whatever you care to call it.

Always pop back and let us know the outcome - thanks

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