Virus Protection "virus'

Hewlett-packard Hp pavillion dv6 series...
April 15, 2010 at 00:29:38
Specs: Windows XP
When my PC boots up the Virus Protection program runs a scan. I CANNOT do anything on my PC as i dont have a menu bar or any icons on my desktop. I have tried to boot in safe mode, safe mode with command prompt, and safe mode with networking. My PC boots in safe mode but still runs the Virus Protection program. In the other safe modes it shows a list of commands ending with "multi(0)disk(0)rdisc(0)partition(2)\WINDOWS\System32\Drivers\Mup.sys" and goes no farther. Entering Ctrl+Alt+Del gets a message that it has been blocked by the administrator. I am contacting you from my Laptop as I am unable to do ANYTHING from my infected PC. Oh, my PC is an HP Pavillion s7320n Desktop PC. Please Help!!!!!!!! Thank You in advance. Jonathan

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#1
April 16, 2010 at 23:45:50
You could give this a shot. It's an Avira rescue CD. It boots into
Linux and is supposed to be able to fix viruses and boot issues
on the drive.

http://www.free-
av.com/en/tools/12/avira_antivir_rescue_system.html


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#2
April 17, 2010 at 09:56:17
Friar,
download rkill
http://www.technibble.com/rkill-rep...
Malwarebytes
http://www.filehippo.com/download_m...
onto a thumbdrive or burn them onto a CD on another PC.
Now install rkill on the problem PC and when it says it has shut down the rogue program, install malwarebytes, update it and do a complete scan.
Remove all it finds

That should work for you.

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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#3
April 23, 2010 at 11:43:10
To enable Task Manager copy and paste this line

REG add HKCU\Software\Microsoft\Windows\CurrentVersion\Policies\System /v DisableTaskMgr /t REG_DWORD /d 0 /f

into Start -> Run and press enter. This should unblock Task Manager until the system is restared again. Press Ctrl+Alt+Del and end the process started by Digital Protection digprot.exe

Then download Malwarebytes to clean you PC:
How to install Malwarebytes Antimalware
How to remove Digital Protection

::


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Related Solutions

#4
April 23, 2010 at 22:34:49
O.K, I will make it PERFECTLY clear. I CANNOT USE MY COMPUTER!!!!!!!!!!!!!!!!!!!! I cannot get to the start menu. I cannot access anything!!!!!!!!

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#5
April 24, 2010 at 05:19:19
I have had some success in situations like this by removing the hard drive from the infected PC, installing it into an external enclosure with USB cable, plugging the USB cable into a good working PC (with up-to-date antivirus and antispyware software), and running virus/spyware scans on the assigned drive letter for the infected drive from the good PC. As a last resort, you may have to format the infected hard drive and reload the OS, but this method may save you from having to do that.

1 Corinthians 15:3-4


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#6
April 25, 2010 at 17:50:55
The link I posted earlier is for creating a CD that you boot from.
In other words you bypass Windows and scan the hard drive for
problems without having to get into Windows at all.

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#7
April 29, 2010 at 22:51:44
Thank you people! I will give these a shot and let you know.

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#8
May 4, 2010 at 01:17:33
Thank You stelker!!!!!! YOU ROCK!!!! I downloaded the Avira program to my laptop and then burned it to a DVD. Booting my infected PC with the DVD solved the problem 100%. I then installed Malwarebytes and it found 984 infected files! My PC has never run so fast. Thank You and ALL the other people out there that take the time to help us uneducated PC users! XpUser4Real, A special thanks to you also!!!!!!

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