|This is one heavy-duty bug! It deleted my NAV and will not allow me to use any other antivirus, spyware, or malware program. I cannot boot in Safe mode. I cannot do a System Restore. I have tried several on-line scanners, but all have been rendered useless by the bug on my computer. As of this time, I haven't really even been able to identify it, let alone deal with it. |
I have 1 clue- I downloaded "Trojan Remover" and ran the scan. I got this message:
"The Windows service appears to be hidden using Rootkit techniques: C:\Documents and Settings\HP_Administrator\Application Data\drivers\wfsintwq.sys
The program is loaded by the following (hidden) registry key: HKLM\SYSTEM\CurrentControlSet\Services\srosa\"
I am further instructed to restart the computer, after which the hidden program will supposedly be disabled and the scan can continue. However, upon reboot and a new scan, I get the same scan results.
Do any of the experts here have a sense for what this might be or how I can accurately discover it's identity?