I have a problem when i connect to the internet after about 5 mins i get disconnected and then the computer starts to dial a number automatically and connects to a site called flash games. I have just recieved a bill through the post and realised that i have been charged for this access even though i have disconnected straight away. Can anyone help so i can reclaim back my internet access

Your PC seems to be infected with a trojan. Try scanning your PC with some spyware buster and you anti-virus software. If that doesnt help try to find the file manually. Try reinstalling your modem software if all that doesnt help you may think of formatting your hard drive A wise monkey is a monkey who doesnt monkey with other monkey's monkey

whats the best way to find the trojan

I take it you are on a 56k other wise I'd suggest an online checker. Download or buy one of your choice (anti-virus) and search away. You will prob find that it's part of a software recently installed. There is also the chance on a pop up with out looking at what it said you pressed "NO" which normally is no bad thing but they have been getting wise to that and changing the question around so that by pressing no you are infact pressing yes. Delete all recent internet files, cookies, history. (located under tools in IE) then goto add and remove programs and look for anything you have not installed or anything that looks out of place. un-install that. goto your internet connections (also in the tools bit) Remove all connections restart and check to see that there are no new connections comming back there all being well you can re-install your isp sofware and your away, remember to save your username password, or anyother information needed. If that doesn't work then dependant on the O/S you are running you can run the restore program to before the problem occured. Also you have the chance of an overlay (putting the O/S back on it's self) but if you are going to do that I would just say back up and format. Sweet Karl.

Read this: http://www.computing.net/security/wwwboard/tools.html take note of this: http://tds.diamondcs.com.au/ and run this: http://swatit.org/download.html Get a free firewall from Sygate (I use it) If you are not running SpyBot and Adaware (they will knock out dialers and keyloggers also) do this: Spybot: Download and Read the SpyBot tutorial here: http://s89223352.onlinehome.us/mirror/spybot/index1.php Download it, Unzip the program, and immediately check for updates, install the updates and then do the scan. Let it fix everything marked in red. Reboot but not with restart, shut it down for two full minutes. You’ve got two measely minutes and it’s worth it, and let Spybot run if it indicates. To add an item to your ‘Ignore List” click on the little ‘+’ sign next to the item and left click it to highlight it, then right click it and a menu appears, select the function you want. When you are done reboot again same way. Two full minutes shut sown is best. Tea Time discussed by designer here: http://forums.net-integration.net/index.php?showtopic=13433 Also, go to the update page. Notice 3 icons across the top. Between "Search For Updates" and "Download Updates" there is an icon for the download mirror location. After you click on ‘search for updates,’ the one in the middle will change. If it doesn't say "Spybot.US by Rootboxen.net USA" click on the dropbox arrows and click on Rootboxen, and use only that one. If you got a "checksum error" trying to download --that's why. Ad-Aware: Download AdAware from http://www.lavasoft.de/ check for updates at "webupdate". I use these settings (green check) From main window click "Start" then make sure " Activate in-depth scan" has a green check next to it. Put a black dot nest to "Use custom scanning options” and click Customize" next to it, then green check these options: "Scan within archives" ,"Scan active processes", "Scan registry", "Deep scan registry" ,"Scan my IE Favorites for banned URL" "Scan my host-files" At the top of the “STATUS” page notice the Tweak (gear) icon. Click on it. The first setting is “Scanning Engine.” Click on the little plus sign next to it, and in the drop-down green check "Unload recognized processes during scanning", and “include basic Ad-Aware settings in log file”. Next click on the ‘+’ next to "Cleaning Engine" and in the drop-down green check "Let windows remove files in use at next reboot" and Delete quarantine objects after restoring” Click "proceed", that will save those settings. Click "Scan" When the scan finishes, mark everything for removal and delete it. Right-click the window and choose "select all" from the drop down menu, press ‘next’ and then ‘yes’ to the prompt: “remove all these entries”. However, if you have certain programs running that will give a false indicator of a browser hijack attempt, such as Script Sentry, which places a monitoring function in the registry and looks like a browser hijacker but is not, then you may want to add that to the ignore list because you want to keep it there to do it’s job. To add an item to the ignore list, put the a cursor on the file it reveals and left click it to highlight it, then right click it and a menu appears. Click on ‘ignore list.’ Shut down, two minute shut down is best, and let Adaware run on reboot if it indicates. Update your AV, update your windows, IE and Outlook even if you do not use it, OLutlook settings will affect IE. Clean out your TEMP files, TIF and cookies, and recycle bin. Post back here what results Thresher