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Virus on Internet Browser

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Name: Jason Chapman
Date: October 11, 2008 at 00:53:44 Pacific
OS: windows vista
CPU/Ram: 1024
Product: Time
Comment:

Hi Guys,
I have a really annoying virus on my PC which seems to piggy back on my internet browser. When I fire up IE I get a page displaying a message stating that I have a virus and should go to a cetain page. I usually ignore it, but I really want to get rid of it now, and no matter how many different types of anti virus software I use its still there, what do I do?




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Response Number 1
Name: jabuck
Date: October 11, 2008 at 19:07:51 Pacific
Reply:

Run the following scans and post there logs.

Please download Malwarebytes' Anti-Malware from one of these sites:

MalwareBytes1

MalwareBytes2

1. Double Click mbam-setup.exe to install the application.
2. Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes' Anti-Malware, then click Finish.
3. If an update is found, it will download and install the latest version.
4. Once the program has loaded, select "Perform Quick Scan", then click Scan. The scan may take some time to finish,so please be patient.
5. When the scan is complete, click OK, then Show Results to view the results.
6. Make sure that everything found is checked, and click Remove Selected.
7. When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process,if asked to restart the computer,please do so immediately.
8. The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
9. Copy&Paste the entire report in your next reply.


Please download and install the latest version of HijackThis v2.0.2:


Download the "HijackThis" Installer from this link:
Hijack This


1. Save " HJTInstall.exe" to your desktop.
2. Double click on HJTInstall.exe to run the program.
3. By default it will install to C:\Program Files\Trend Micro\HijackThis.
4. Accept the license agreement by clicking the "I Accept" button.
5.Click on the "Do a system scan and save a log file" button. It will scan and then ask you to save the log.
6. Click "Save log" to save the log file and then the log will open in Notepad.
7. Click on "Edit > Select All" then click on "Edit > Copy" to copy the entire contents of the log.
8. Paste the log in your next reply.
9. Do NOT have HijackThis fix anything yet! Most of what it finds will be harmless or even required.


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Response Number 2
Name: Jason Chapman
Date: October 14, 2008 at 01:08:22 Pacific
Reply:

Thanks Jabuck I dowloaded that software and it worked a treat.
Many thanks


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Response Number 3
Name: KirstyN
Date: October 14, 2008 at 07:02:48 Pacific
Reply:

Yeah, it's worth noting that most of the time, you don't
have a virus when these programs pop up and tell you
that you've been infected. It's just a scam to get you to
purcahse a product that will simply remove malware - in
many cases, malware that has been planted there by the
same company or a rogue affiliate.

Malwarebytes is excellent for cleaning up this kind of
thing. But as a general rule, never buy a third party
product that has been recommended by a pop-up or
error message on your computer

http://www.pcfixreview.com


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Response Number 4
Name: jabuck
Date: October 15, 2008 at 14:36:01 Pacific
Reply:

I doubt if Malwarebytes removed all of the malware, you should post the logs and go through the cleaning process. There may be remnants that can allow the malware to rebuild itself.


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