virus MS Word forum

Microsoft Office word 2003 - upgrade
June 30, 2010 at 11:06:51
Specs: Windows XP
My computer automatically opens Word and then I get the "Microsoft Office Word has encountered a problem" message, which sometimes goes blank and blocks the screen/document which can't be recovered. The sequence continually repeats. I've tried several different virus programs (Norton, Bitdefender, Trend, Kaspersky) with no luck.
Any ideas?

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June 30, 2010 at 13:56:42
Have you tried running a repair on Microsoft Word/Office. Go to
Control Panel/AddRemovePrograms & select the 'change' option
- then select 'repair' - you may need the original disk at some

"I've always been mad, I know I've been mad, like the most of us..."

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