virus infected

May 28, 2011 at 02:09:12
Specs: Windows XP
on a USB drive I gave to a colleague and when I got it back I see all my root folders are renamed as shortcuts and I can't see any files or subfolders!!! . The short cuts refer to a missing link address location (I:) probably on my colleague's PC where the infection happened. However avast scans and reads the files so the data is still there but I don't have any handles (filenames). there are some files virus files added on the drive zivut.exe x.exe ert.dll related to the virus. Avast detects andremoves the virus but how do I get access to my files !!?? PLease help !!!!

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May 28, 2011 at 13:32:56

Let's see if this solves your problem...

Download unhide.exe

Save it to your Windows folder:
Double click on unhide.exe to run it

Restart the computer.

This will unhide folders/files set to hidden by an infection.

Next, download iExplore.exe, which is renamed copy of RKill:

Save the file to the Desktop, and double-click on it.
Ignore any messages, and allow the file to run until the command window closes.

Now, download Malwarebytes’ Anti-Malware (black button with green and white icon) Save to the Desktop:

Double-click mbam-setup.exe and follow the prompts to install the program.

Run Malwarfebytes’ AntiMalware and update the program.
Once updated, select Perform Full Scan and click the scan button.

When the scan finishes, click OK in the message box, and you will see the results of the scan.

Click the Remove Selected button to get rid of the malware.

When Malwarebytes finishes, you may be prompted to reboot. If so, reboot.

Please post the Malwarebytes log in your reply so we can see where we are at, and plan any additional removal strategy.

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