RE btklwl Hi, My taskbar is showing "VIRUS ALERT!" next to the time. Also in there there is a flashing red cross. Multiple alerts keep popping up, directing me to websites that will fix the "virus" infection if i buy a certain program. In "my comp", all drives have disappeared. TAskmanager, and control panel are not accessible. Thanks again for any help. Kajute

Heya kajute, Thanks for following through with the last response. Are all the problems above what your PC is still showing? Can you run a fresh HJT log and post it please.

NO, actually. taskmanager is all good. HArd drive is back in "my comp" and VIRUS ALERT in taskbar is gone, as well as control panel back on line. It seemed MBAM worked. Thanks, HJT LOG: Logfile of Trend Micro HijackThis v2.0.2 Scan saved at 2:03:09 AM, on 7/4/2008 Platform: Windows XP SP2 (WinNT 5.01.2600) MSIE: Internet Explorer v7.00 (7.00.6000.16674) Boot mode: Normal Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe c:\APPS\Powercinema\Kernel\TV\CLCapSvc.exe C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLServer.exe C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLService.exe c:\APPS\HIDSERVICE\HIDSERVICE.exe C:\WINDOWS\system32\HPZipm12.exe C:\WINDOWS\system32\svchost.exe c:\APPS\Powercinema\Kernel\TV\CLSched.exe C:\WINDOWS\Explorer.exe C:\WINDOWS\system32\wscntfy.exe C:\WINDOWS\system32\ctfmon.exe C:\WINDOWS\system32\igfxtray.exe C:\WINDOWS\system32\hkcmd.exe C:\WINDOWS\AGRSMMSG.exe C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe C:\Program Files\Common Files\Real\Update_OB\realsched.exe C:\Program Files\DU Meter\DUMeter.exe C:\Program Files\iTunes\iTunesHelper.exe C:\WINDOWS\system32\rundll32.exe C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe C:\Program Files\Linksys\WPC11 Config Utility\WPC11Cfg.exe C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe C:\Program Files\iPod\bin\iPodService.exe C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe C:\Program Files\Mozilla Firefox\firefox.exe C:\Program Files\Java\jre1.6.0_03\bin\jucheck.exe C:\Program Files\Trend Micro\HijackThis\HijackThis.exe R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?Lin... R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?Lin... R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?Lin... R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?Lin... O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (file missing) O2 - BHO: (no name) - {0A5B8132-AC9A-4528-9152-BEA2061B40A2} - C:\WINDOWS\system32\jkkli.dll (file missing) O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\PROGRA~1\Skype\Phone\IEPlugin\SKYPEI~1.DLL O2 - BHO: (no name) - {69E88049-072B-42F2-99BC-4BB7ABBB10B9} - C:\WINDOWS\system32\jkkli.dll (file missing) O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - c:\program files\google\googletoolbar1.dll O2 - BHO: (no name) - {ABFF3AC4-2C08-4CC8-B08B-EF7A5D00F205} - C:\WINDOWS\system32\qrfjmewi.dll (file missing) O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\3.0.1225.9868\swg.dll O2 - BHO: (no name) - {EDC4E7A0-8FA2-40BD-90F3-C46FBF83FCA4} - C:\WINDOWS\system32\qrfjmewi.dll (file missing) O3 - Toolbar: &Google - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - c:\program files\google\googletoolbar1.dll O4 - HKLM\..\Run: [PHIME2002A] C:\WINDOWS\system32\IME\TINTLGNT\TINTSETP.exe /IMEName O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe O4 - HKLM\..\Run: [igfxhkcmd] C:\WINDOWS\system32\hkcmd.exe O4 - HKLM\..\Run: [AGRSMMSG] AGRSMMSG.exe O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\system32\spool\drivers\w32x86\3\hpztsb07.exe O4 - HKLM\..\Run: [HPHUPD04] "C:\Program Files\HP Photosmart 11\hphinstall\UniPatch\hphupd04.exe" O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre1.6.0_03\bin\jusched.exe" O4 - HKLM\..\Run: [avgnt] "C:\Program Files\Avira\AntiVir PersonalEdition Classic\avgnt.exe" /min O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot O4 - HKLM\..\Run: [DU Meter] C:\Program Files\DU Meter\DUMeter.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe" O4 - HKLM\..\Run: [BluetoothAuthenticationAgent] rundll32.exe bthprops.cpl,,BluetoothAuthenticationAgent O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe O4 - Startup: Yahoo! Widget Engine.lnk = C:\Program Files\Yahoo!\Widgets\YahooWidgetEngine.exe O4 - Global Startup: Adobe Gamma Loader.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe O4 - Global Startup: Adobe Reader Speed Launch.lnk = C:\Program Files\Adobe\Acrobat 7.0\Reader\reader_sl.exe O4 - Global Startup: Instant Wireless Configuration Utility.lnk = C:\Program Files\Linksys\WPC11 Config Utility\WPC11Cfg.exe O6 - HKCU\Software\Policies\Microsoft\Internet Explorer\Restrictions present O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\OFFICE11\EXCEL.EXE/3000 O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_03\bin\ssv.dll O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\PROGRA~1\Skype\Phone\IEPlugin\SKYPEI~1.DLL O9 - Extra button: Research - {92780B25-18CC-41C8-B9BE-3C9C571A8263} - C:\PROGRA~1\MICROS~2\OFFICE11\REFIEBAR.DLL O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab} (Installation Support) - C:\Program Files\Yahoo!\Common\Yinsthelper.dll O16 - DPF: {A8F2B9BD-A6A0-486A-9744-18920D898429} (ScorchPlugin Class) - http://www.sibelius.com/download/so... O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload2.macromedia.com/g... O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe O23 - Service: AntiVir PersonalEdition Classic Scheduler (AntiVirScheduler) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\sched.exe O23 - Service: AntiVir PersonalEdition Classic Guard (AntiVirService) - Avira GmbH - C:\Program Files\Avira\AntiVir PersonalEdition Classic\avguard.exe O23 - Service: Apple Mobile Device - Apple, Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleMobileDeviceService.exe O23 - Service: CyberLink Background Capture Service (CBCS) (CLCapSvc) - Unknown owner - c:\APPS\Powercinema\Kernel\TV\CLCapSvc.exe O23 - Service: CyberLink Task Scheduler (CTS) (CLSched) - Unknown owner - c:\APPS\Powercinema\Kernel\TV\CLSched.exe O23 - Service: CyberLink Media Library Service - Cyberlink - C:\Program Files\CyberLink\Shared Files\CLML_NTService\CLMLServer.exe O23 - Service: Generic Service for HID Keyboard Input Collections (GenericHidService) - Unknown owner - c:\APPS\HIDSERVICE\HIDSERVICE.exe O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe O23 - Service: iPod Service - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe O23 - Service: Macromedia Licensing Service - Unknown owner - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe O23 - Service: Pml Driver HPH11 - HP - C:\WINDOWS\system32\HPHipm11.exe O23 - Service: Pml Driver HPZ12 - HP - C:\WINDOWS\system32\HPZipm12.exe O24 - Desktop Component 0: (no name) - file:///C:/DOCUME~1/Kajute/LOCALS~1/Temp/msohtml1/01/clip_image002.jpg -- End of file - 9008 bytes Thanks again, Kajute

Heya Kajute, MBAM has fixed all the malware entries that the HJT log is showing. There are only orphaned registry entries now which we will fix with HJT. Open HJT and click on "Do a system scan only", navigate and put a check mark next to the entries shown in red below. O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll (file missing) O2 - BHO: (no name) - {0A5B8132-AC9A-4528-9152-BEA2061B40A2} - C:\WINDOWS\system32\jkkli.dll (file missing) O2 - BHO: (no name) - {69E88049-072B-42F2-99BC-4BB7ABBB10B9} - C:\WINDOWS\system32\jkkli.dll (file missing) O2 - BHO: (no name) - {ABFF3AC4-2C08-4CC8-B08B-EF7A5D00F205} - C:\WINDOWS\system32\qrfjmewi.dll (file missing) O2 - BHO: (no name) - {EDC4E7A0-8FA2-40BD-90F3-C46FBF83FCA4} - C:\WINDOWS\system32\qrfjmewi.dll (file missing) O24 - Desktop Component 0: (no name) - file:///C:/DOCUME~1/Kajute/LOCALS~1/Temp/msohtml1/01/clip_image002.jpg Be sure to mark the correct entries as HJT does repairs at the registry level and an incorrect selection can cause serious damage to the operating system. Your log indicates that your PC may have been hit by the Vundo trojan or variant also. I will need to see another log to ensure there is no active malware remaining on your system. Run combofix and post the log. Here are the instructions: Download Combofix to your desktop. Note: It is important that it is saved directly to your desktop Click here to download Combofix by sUBs Close any open browsers and windows except for Combofix Double click on combofix.exe and follow the prompts. When it's finished it will produce a log. Post the entire contents of C:\ComboFix.txt into your next reply. Note: Do not mouseclick combofix's window while it's running it can cause the program to freeze/hang. In some cases your Antivirus or other realtime scanner will display an alert after you downloaded Combofix or while you use Combofix, please disable your scanners, delete the copy off the desktop and download Combofix again. Some scanners may see some combofix related components as suspicious and block or delete them. There's nothing wrong with Combofix, heuristic detection can report this false positive because of combofixs removal technique.