Virus has hijacked my computer, can't boot up

August 26, 2010 at 21:30:23
Specs: Windows Vista

Your Question
Virus won't let me do ANYTHING?
I have windows xp. Its a dell vostro 1500 laptop

A few days ago, I got the av securty suite virus. It wouldnt let me access my security programs. I run safe mode with networking, do the malware bytes, mcafee, AND spybot scan. They detect and remove stuff.

It comes back. I didn't even download porn this time.

I then run safe mode again with networking. This time? even after being updtating, malware bites doesnt detect anythign neither does search and destroy. Mcafee wont let me open

I strt it up again, now i cant even load in safe mode. I was going to try system restore, but now, I cannot even get to a safe mode or anythign. Only thing that will work is F8, or the boot menu (F12) or the Setup F2

What can I do. I cannot afford to take it back to a computer shop and pay 80 goddam dollars JUST FOR A DIAGNOSTICS. What can i do please help college is strting again soon. And im about to lose my mind


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#1
August 26, 2010 at 22:27:18

Are you able to boot normally?.. If so, try going to Start > Run and type msconfig, then go to the "Boot.ini" tab, and check the Safe Boot/Minimal Options, you can also check Networking on that particular tab if you need internet access. You can find out more how to do this here: http://netsecurity.about.com/cs/win... if my instructions aren't clear enough for you. Once there, (if even possible), try following this tutorial from Bleeping Computer: http://www.bleepingcomputer.com/vir...

Another option you can try is to first run Rkill from here: http://download.bleepingcomputer.co... (in normal mode) and once run, DO NOT reboot, as this will cause the malware to restart it's process(es) on your computer, then you can try running Malware Bytes again (which I would redownload and update), or by using Hitman Pro found here: http://download.cnet.com/Hitman-Pro...

If that fails, try using your Windows Vista CD to do the Recovery option in it (you'll see a prompt for doing it if you boot with the CD I believe). Windows Vista is your correct Operating System, right?. I noticed you said you had Windows XP, so I just want to clarify.

Helpful tips before getting started: http://www.computing.net/howtos/sho...</


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#2
August 26, 2010 at 22:45:54

its windows xp. I cannot get to a desktop, windows will not boot. so I cant "run" anything. its sp3 i believe

All i have is 3 options. f2 for setup, f12 for boot menu, or f8. nothing works on f8, not safe mode not anything that tries to boot anything


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#3
August 27, 2010 at 09:40:33

"nothing works on f8"
Does it hang on the drivers page?

Some HELP in posting on Computing.net plus free progs and instructions Cheers


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Related Solutions

#4
January 19, 2011 at 20:48:57

Hello All,

Was there ever a fix found for this problem?
I came across this same issue yesterday; I'm out of options on what to try for my laptop.

lockjawx27:
"its windows xp. I cannot get to a desktop, windows will not boot. so I cant "run" anything. its sp3 i believe

All i have is 3 options. f2 for setup, f12 for boot menu, or f8. nothing works on f8, not safe mode not anything that tries to boot anything"


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#5
February 28, 2011 at 04:36:36

Hi,

I have the exact same problem and you are right it hangs up on the drives page. To be precise, it gets stuck on the "crcdisk" line.
What do I need to do?

Thanks,
Khaled


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#6
February 28, 2011 at 04:38:27

Oh, my computer is running Vista.

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#7
March 21, 2011 at 22:21:29

same f2 f12 virus any word on fix

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#8
April 14, 2011 at 19:02:51

Unfortunately, many of the software programs designed to hijack a computer's browser are intentionally designed to be difficult to remove or detect.

* If you no longer use these programs on a regular basis, uninstalling these programs will (but not always) also uninstall any associated software that is included with them.
* If the spyware program you're attempting to uninstall cannot be uninstalled or gets reinstalled when you reboot the computer. Boot the computer into Safe Mode and then uninstall the program while in Safe Mode.
* Restore browser settings
* Spyware / Adware / Malware detection and removal programs
- AVG
- Avira
- Mc Afee
- Avast

* If you are running Microsoft Windows XP, updating to the latest Service Pack will help protect your computer against spyware.
* Try alternative browser
* System Restore


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