Virus disabled Net and AntiVirus

April 5, 2009 at 17:22:45
Specs: Windows XP Media Center Edition

I've been battling a virus for a good month or so now, and I'm at my wits end trying to figure out what to do. The virus has disabled any protection software I've had on the computer, and is blocking me from the internet. Luckily I have a backup computer for such reasons, but I need help.

I know that the original virus was a type of scareware with the fake security warning that was stuck in my system tray, but I ran Antibytes AntiMalware program and it seemingly fixed the problem. Apparently not.

Now, whenever I boot up the computer, I get multiple system error messages claiming that certain programs needed to terminate, and I can either click cancel to debug or press ok to terminate.

Here are two of the error messages that pop up:

wmiprvse.exe - Application Error

The instruction at "0x00aa9b2f" referenced memory at "0x00aa9b2f". The memory could not be "written".

Click ok to terminate the program
Click cancel to debug the program

This one is the one that comes up, along with general "Encountered a problem" messages from programs I've either tried to install or have uninstalled as a result of the apparent supervirus on my computer.

The last thing that comes up is a message that says:

To help protect your computer, Windows has closed this program.

Name: WMI
Publisher: Microsoft Corporation (Fail?)

I'm at my wits end. I don't know what to do. I've ran AVG, Spybot, AdAware, Malware Bytes' Antimalware, Panda, and Kapersky, but nothing has helped.

Any advice would be great. The scarware that hit me before was the Antivirus 2009, but that's apparently gone thanks to MalwareBytes.

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April 5, 2009 at 18:49:53
I'm suprised MBAM didn't fix your problem. Go into internet explorer, go to settings, then lan settings, do you see "localhost"? If so, disable the proxy setting and you should get part of your internet back. Download ASquared and give that a go.

Let me know how to get on

Rising UK PC Security @

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April 6, 2009 at 04:53:48
I would suggest you D/L Ccleaner Slim (no toolbar) and then run it.
Then Install Avast Free and ALLOW it to do a bootscan on reboot and move all it finds to the chest.
If all is fine after those two progs, I would suggest you either use avast or the AV you already have. If you decide to unload your present AV, be sure to use the uninstaller from their site as add/remove will not remove all remnants of the old AV.
You may also want to run a free easy cleaner called regcleaner and remove all instances of the AV that are left.

If you decide to uninstall Avast, you can go into the chest and delete the infections and then uninstall it.

You cannot use 2 AV's at the same time online.
Good luck.

Some HELP in posting on plus free progs and instructions Cheers

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April 6, 2009 at 06:26:47
I'd recommend backing up your data files and reformatting/reinstalling.


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April 6, 2009 at 06:37:17
I would try the above before formatting, that is usually a last resort and if you are like me, it would take a week to re-install all my programs ; > )
Most client PC's I work on would like to be fixed without having a fresh install. Saves them time and money.

Some HELP in posting on plus free progs and instructions Cheers

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