virus dell inspirion 9300

January 14, 2010 at 04:55:49
Specs: Windows XP
My system has frozen due to a virus. I would like to reinstall my operating disk to clean my hard drive. when I insert the disk nothing happens.

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January 14, 2010 at 07:22:46
Start the laptop with the recovery CD in and when the Dell logo
appears press F12 - that should bring up the boot menu - select
the CD/DVD drive.

"I've always been mad, I know I've been mad, like the most of us..."

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January 14, 2010 at 11:27:28
You have to boot to the CD if you want to use that to reinstall. You could also use the Recovery Partition by pressing Ctrl-F11 upon boot.

Keep in mind, if you restore to Factory settings, you'll lose all programs you installed and all your data.


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