Virus deactivated Avast and cant open files..

May 27, 2011 at 19:36:38
Specs: Windows Vista
The wife got a virus/ malware I noticed it deactivated her Avast. I am able to open files and the internet only by right clicking and opening as admin. I was able to download and open Malware and run a scan but the problem still exists. The error I get when trying to open a file is "This file does not have a program associated with it for performing this action. Create an association in the Set Associations control panel". Please HELP!!! a few hours down and out of ideas


See More: Virus deactivated Avast and cant open files..

Report •

May 27, 2011 at 20:16:00

Please download exeHelper from one of these two places:

Save it to your Desktop

Vista or Windows 7 users right click the downloaded file and select “Run as Administrator"

A black window should pop up, press any key to close once the fix is completed.

>>Please post the contents of the exehelperlog.txt<<
[It is created in the directory where you ran exeHelper, and should also open at the end of the scan.]

When exeHelper finishes, restart your computer.

See if you can run .exe files now.

Report •

May 27, 2011 at 20:30:02
aaflac44, Thank you so much!! here is the log. I am going to log off restart and will let you know if it worked.

exeHelper by Raktor
Build 20100414
Run at 21:25:31 on 05/27/11
Now searching...
Checking for numerical processes...
Checking for sysguard processes...
Checking for bad processes...
Checking for bad files...
Checking for bad registry entries...
Resetting filetype association for .exe
Resetting filetype association for .com
Resetting userinit and shell values...
Resetting policies...

Report •

May 27, 2011 at 20:38:42
You are AWESOME!! thank you! The wife is going to think I am a genius!

Thanks again!

Report •

Related Solutions

May 28, 2011 at 09:32:18
Just to make sure all is OK, please download Malwarebytes’ Anti-Malware (black button with green and white icon)
Save to the Desktop:

Double-click mbam-setup.exe and follow the prompts to install the program. (For Vista or Windows 7, select: Run as Administrator)

Run Malwarfebytes’ AntiMalware and update the program.
Once updated, select Perform Full Scan and click the scan button.

When the scan finishes, click OK in the message box, and you will see the results of the scan.

Click the Remove Selected button to get rid of the malware.

When Malwarebytes finishes, you may be prompted to reboot. If so, reboot.

Please post the Malwarebytes log in your reply so we can see where we are at, and plan any additional removal strategy, if necessary.

Report •

Ask Question