virus, computer shuts down randomly

December 27, 2004 at 20:15:04
Specs: Windows XP Home, 1.9GHZ/256MB
hey guys, this is killing me. when i'm using my computer normally, it just shuts down by it self. it wasn't like the old ones where there is a box saying it needs to shut down in 30 second or so, it's just that the task bar went to classic ones and it just shuts down. plz help me out on this one, thx a lot!

Leo


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#1
December 28, 2004 at 07:35:13
It sounds like you have a system problem, not a virus. The usual causes for random shutdowns are:
>Overheating triggers auto-shutdown to protect the CPU;
>Memory module going bad;
>Power supply going bad.


Give a man a fish and you feed him for a day;
Teach a man to fish and you feed him for a lifetime;
Then industry pollutes the water and kills all the fish.


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#2
December 28, 2004 at 11:57:25
the problem seems like its gone now, so if it's my system's problem, is there anything to upgrade? thx for ur help!

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#3
December 28, 2004 at 14:52:51
Your problem isn't gone; what is causing it is not being triggered right now.

You have a fast processor; 256 MB RAM is a little low, but that shouldn't cause the probs you describe. I can't see that upgrading anything is needed at this point.

Try cleaning out the case: pop the cover, take it out on the rear porch and reverse a vacuum cleaner to GENTLY blow out the dust bunnies, dingleberries and whooosits that collect over time. Use a soft, clean brush to clean between the CPU heatsink fins and the vent fan blades. Check the rear of the power supply and case vents for dust buildup.

When done, make sure that you don't jiggle or dismount anything like the memory sticks, video card (if you have one), etc.

If it does it again, repost and we will get really serious.

Wish you the best!

Give a man a fish and you feed him for a day;
Teach a man to fish and you feed him for a lifetime;
Then industry pollutes the water and kills all the fish.


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Related Solutions

#4
December 28, 2004 at 18:35:25
thx a lot for ur help, really appreicated.

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#5
December 29, 2004 at 11:10:32
I've seen some malware that does this. If it is malware/trojan it will initiate the 30 second shutdown upon detection. You need to issue a Start>Run>Shutdown -A command and that will kill the shutdown process when it starts. Get Adaware and run it in short bursts - like let it catch 1-20 items, stop the process, remove the items and start over. Keep doing this until no item are found. Any time during the scan when the shutdown window appears quickly click on Start>Run and run the Shutdown -A command so the cleaning process can continue.

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#6
December 29, 2004 at 16:41:03
i had that problem before, but not for this one. i did wut ranchhand told me to do, and the problem is probably gone now. again, thx to everyone for the help!

Leo


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#7
December 29, 2004 at 19:09:13
my computer has been randomly shutting down on me now. it's mostly everytime i try to play a computer game that i've been playing on this computer and is now shutting down for some reason, or just by browsing through websites. it wasn't doing this earlier but for 2 months or so it's been doing this over and over. do you think there's a virus in here and should i just reformat?

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#8
December 29, 2004 at 20:08:24
Leo-glad you found your prob.

alan-Well,I had the same prob once, and it started with the unit freezing/restarting only in games, then over a period of time it did it with everything. I finally traced it to one of my memory sticks had some bad addresses hi-up, and they would only be reached when the memory was almost full-loaded and stressed, like with games. Regular proggies didn't demand as much so it ran fine. Drove me nuts for several weeks until I switched ram sticks to test.

If it's not your memory, you might try testing your power supply. Best thing is to get a cheap tester - Newegg has a Powmax Power Supply Tester for $15 including shipping. I can't guess how many hours mine has saved me guessing about a power supply.

Give a man a fish and you feed him for a day;
Teach a man to fish and you feed him for a lifetime;
Then industry pollutes the water and kills all the fish.


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#9
December 30, 2004 at 16:52:42
hey guys, this is kind of driving me nuts. i cleaned my computer, and it wasn't that dirty because i've done cleannings before. it all seemed fine after that for 1 whole day, but when i started my computer today, it shuts down and restarted again, in just aroung 3 minutes. so i have no clue about it now. do u still think it's the hardware problem or it is a virus? thx ranchhand!


Leo


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#10
December 30, 2004 at 17:54:58
hey, i don't know if this helps or not. my computer just died on me again in just 5 min. on the last shut down, there was a warning messege saying something about ActiveX, i didn't get to read the whole thing before the computer went off. so just wanna tell u guys. again, thank u so much for the help.

Leo


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#11
December 31, 2004 at 22:37:23
Hey Leo:
I think I'm in the same boat. My system has been shutting down by itself for about a month now. When it tries to reboot, sometimes it will start up, and some times in won't. I've ran Ad-aware, Spybot, and Norton and I've found nothing that really stands out as a problem. I even unclicked the "restart when malfunction occurs" funtion in the system properties hoping to get some sort of error message. Nothing. I'm almost thinking power supply although it's only about a year old.

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#12
January 8, 2005 at 02:03:32
the only thing that makes my computer shutdown now is whenever i try and play this game. i've been playing it for almost 5 months and now whenever i open it up, i can only play for about 5 minutes then my computer turns off (game: steam, counter-strike 1.6). i can leave my computer for hours just doing the regular things (internet, aim) but now when i try and play, the computer turns off. is something wrong with the game? comp settings for the game? or the computer?

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#13
January 12, 2005 at 00:50:29
%$##@!@#$%!!

Sometimes it goes 20 minutes, maybe an hour in windows just FINE... then click a link or whatever and POWIE !! REBOOT.

Often then it'll TRY and boot and boot and boot...
memory check, start to load - then POW start again.... DANG Annoying.

I also noticed that oddity, that when it's trying reallllly hard to boot [nowhere close to windows even] the green HD light is absent.
Hmmmm....

Maybe RAM, Maybe Power supply....
The most innovative thought so far,
is that the restart switch on the MB went bad
and to pull the restart plug OFF the MB

aside from that gang,... I'm about at wits end. All of you have VIA chipsets by chance?

Keep on posting, we'll get this thing!
Marc*


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#14
January 14, 2005 at 12:00:37
hey,

i have a similar problem. i'll be playing a game (namely The Sims 2) and my computer will just shut itself off (losing all game progress that i didn't save >.<). it also happened just today when I went to burn a CD with Nero. the only thing i can think of is the RAM i added to my system. it came as a 256 and now it's just over 1 gig. i added this over the summer and this problem just started happening the past month or so. does anyone have any ideas and/or suggestions please?

thank you,
andrea



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#15
January 15, 2005 at 15:17:24
I had the same problem with my daughters computer. I noticed that it was only shutting down when the processor was under extreme load. To further isolate the problem I took the side off of the computer and positioned a large fan to blow directly on the processor. The computer never shut down while the fan was on.

In some Bois's the processor temperature is listed. If you have this option go into the Bios as soon as it shuts down and see how close the processor temp is to the maximum.


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#16
January 23, 2005 at 13:20:18
Hello i Have a problem with my colour display . I have upgraded the nvdia drivers, checked the colour was 32 bit like it was before but no suscess .
I am afrade it may be a worm or virus . I may have got it off kazza.
please help .
p.s Other problems include microsoft frontpage getting confused with microft word in the web editing options , mixed up icons , not allowing me to play games

whats up


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#17
January 23, 2005 at 13:24:01
I have ran norton anti virius , add aware , norton utilitys and even soe worm hunters but still not fixed !!!!!!!!!!!!!!!!!!!!Help please

whats up


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#18
January 23, 2005 at 15:25:00
i have a similar problem my computer runs great no viruses no nothing but it shuts down everytime i play condition zero event viewer error 7022 The Messenger service hung on starting. any help would be great thanx


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#19
January 25, 2005 at 18:55:47
I've read some of the similar problems above. Mine is, my computer shuts down after 20-25 minutes only when i play Counterstrike or Condition Zero, doesnt matter if i play online or stand-alone.
Computer is clean, and free of adware, viruses, etc, as far as i know. I can do anything else w/the computer, and its fine, only when i play those games, it shuts off. Any suggestions would be greatly appreciated.
Thanks


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#20
December 10, 2005 at 08:28:57
ok my PC is doing a similar thing. sometimes after i boot up. select user log in there will be a system error asking me if i want to send the error report to microsoft. ( is there a way i can find out the details from microsoft?) my mouse will freeze for a second or three. jumps around to top or lower left corner of screen. also seems when i have a medium to high load of computer resources. maybe 3 windows open. when i try to dud a cd or dvd. the PC will just shut down and automaticly boot back up. before this weird stuff started to happen something poped up saying i needed to updats BIOS. i also had side panel off computer for a few months. can i please get some help. this is a new computer. pen 4, 3.0 ghz, 512 mb ram 80gb harddrive. please help me.

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#21
December 13, 2005 at 21:11:17
Same problem here. My computer just shuts down on me randonly. I could just be sitting at my desk not even touching my computer or doing anything to it and all of a sudden it shuts down and its hard to turn the computer back on sometimes, I have to keep pressing the on button until finally the light goes on and the computer goes on. Any suggestions besides cleaning the computer? Anything would help. Thanks.


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#22
December 17, 2005 at 10:28:16
im having a simular problem (im in safe mode right now)when windows starts 1ST it takes way longer to get past the windows black screen where it has the blue lines going accross then as soon as i log on this error type thing comes up and restarts my computer but it well run fine in safe mode please help

-BF-BF1942-BF-


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#23
December 28, 2005 at 07:13:36
There is a few possibilties
1. Cpu under load starts causing errors
2. Memory chips are duff
3. Power supply has a bad rail causing intermittent shutdowns
4. Motherboard has an intermittent fault causing a restart
5. One i found myself cd-rom is broken causing the computer to lock up on startup as it can,t read the cd-rom

Solutions cheapskate version
1. Swap cpu or try it out on a friends comp
the latter being the cheapest way.
2 Take out mem chips one by one until the problem disappears or run memtest dos version if you only have one chip
3 Find a friend with the same type power supply. There is 3 common kinds AT one blade Atx 2 blades Btx not out yet in any meaniful way. A xp or p4 will need at least 300w a p3 or athlon will make do with 230w this will work in a xp or p4 would not advise it though. And plug it into your system see if the problem disapates. If you move the cases about you can check your system without removing the supply in the other case. The leads will stretch over.
4.If you have tried all of the above and everthing checks out it usually means your motherboard is dying. Caused by a dry solder or a faulty chip. Use hwinfo dos version to check motherboard it has got basic set of tests to run.
5. Broken cd-rom/ Windows will start up as normal but will freeze just before you go into the welcome screen.
6 Have some really nice friends with a similar comp



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#24
December 28, 2005 at 21:29:09
I put together my computer almost 2 weeks ago. Everything was running fine until today. I was playing a game (old school Bard's Tale I) so nothing at all taxing and the computer died, complete shut down. It would not restart for a while and when it did, it was only for a min or two. I tried another power supply. This time it ran for about 3 min and then died again. Every time it is a quick and total shutdown - no warning or anything... sometimes even dying from the bios screen. I returned the power supply and got another ... again started up for a few min then shutdown and won't start back up.
Any ideas?
One idea is that motherboard is somehow frying the power supply .. is this possible?
Reason for thinking this - with new power supply, computer will start right up but only for a bit. When I try again with same power supply - it will not start up at all (unless I let it sit for extended period, but then it will only start up for min or so)
Other idea - new virus out?
Any help would be appreciated.

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#25
December 29, 2005 at 12:24:22
A follow up to my last post after doing a bit more testing and research.

The power supply was not at fault in my case. I went to CompUSA and had them test the power supply and it was fine. I then began checking the system part by part. First I took out one of my sticks of RAM to see if maybe it was a fault RAM. This did not help either. The system still would shut-down after a few min. I checked Bios and looked for anything checked with immediate shutdown for problems. There was one item checked, Soft-Off by PBTN, so I changed that to 4 second delay (my only other option). This time when turning the computer on, it would run for a few min and then the monitor shut off and the CPU fan started slowing down (improvement!). I tried this one more time and watched the motherboard while this was happening. I then smelled something very hot (oh I was watching the CPU temp the entire time it was on - never got past 26 C). I then saw a glowing red hot spec on the upper right of my motherboard. Diagnosis - something is wrong with the motherboard. I am sending back in for replacement.
If anyone wants to research this further - like what was it that was glowing or what might have caused it - the motherboard is a Biostar K8NHA Grand. The part that was glowing was the very upper right (right next to the RAM). There are 3 black circuits running perpendicular to the RAM. It was from these 3 that the glow and smoke was happening.
Sorry for the long post, hopefully someone can get use of it or add on to help anyone else with problems.


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#26
December 29, 2005 at 15:30:01
damn this!!! i get this problem that my computer shuts down automatically... no message, no error, nothing(yup, like the other posts up there) but in this case, my comp boots up normally after it shuts down... the shut down varies from 5 minutes to 1 hour... the Power Supply is new, and the MotherBoard is 1 year old... im a bit worried, never happened before... can anyone tell me what is causeing this? (P.S. Im a bit noob at comps,so i dunno wut BIO is *yeah, sad, isnt it?* defines please)
Thank you
~GrimReaper~

"They say the mind bends and twists in order to deal with the horrors of life...
"Sometimes the mind bends so much that snaps in two"


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#27
January 3, 2006 at 21:36:42
My computer has been doing similar things. I've run adaware and virus checks, finding nothing. It started last Feb, said it was something with a video card, so I downloaded the latest drivers and that didn't work. Disabled write combining. Worked for 5 months. Same errors. Bought a new video card, which a friend installed. He also cleaned out the computer (dust, etc). It had been running fine for 3 months. Now, random shut downs. I can have tons of windows/programs going and it is fine. I can also have nothing open and be in another room, and it will shut down. It just...shuts down. No warning, no nothing. Will sometimes shut down 6 or 7 times before finally fully loading windows and letting me open IE or solitaire or something. The computer is 3 years old. No problems ever, besides this. I know nothing about computers. My friend knows quite a bit, but I don't want to bug him unless I absolutely have to. An email response would be great. xxxonlyakiss@gmail.com


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#28
January 3, 2006 at 22:03:25
I have the similar problem guys. I have a Windows Xp pro. It boots and I see the desktop and in like 3 secs it restarts. If I boot into safe mode with networking it works ok. my computer doesnt have Norton. I have copied the Norton software while in safe mode. But when I try to install it, it says I cannot install in safe mode. the regular mode doesnt stay long enough for me to install Norton. Is it a virus problem at all or some hardware problem? Any suggestions will be appreciated.

Thanks
-Krish


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