I ran an AVG scan and a virus was found that could not be quarantined in C:\Program Files\Clear Search\LOADER.exe. Nor could I manually delete the virus. So what can I do? I am a bit of a novice at this so could someone give me the basics in order to rectify the problem. Thank you very much.

I would do another scan from http://us.pandasoftware.com Scroll down the homepage and on the left hand side you will see the active scan box. If a virus is detected Panda has some excellent removal tools to solve your problem if one is detected.

Thanks...But I ran the panda scan and after about a minute into the scan my computer suddenly rebooted.So any other ideas...thanks

I would try http://www.srnmicro.com/ and try a trial version of SOLO.

I tried solo and another online scan but the same thing happened...my computer reboots after about a minute into the scan. i also tried removing the file from explorer and also tried removing it through DOS...but i always get an "access denied" message. What else can i do?

Any time you get "access denied", use deltree command.

You have the Backdoor.Ruledor trojan on your system. I just had to remove it from a computer. It rebooted whenever you tried to delete the file from program files. Here is how to remove it. Go to the START and select RUN type MSCONFIG select enter. Search for an entry containing this text: ISTSVC.exe If it is there, this will help you remove it. First off as long as you leave the window alone that says it is on your computer, you should be able to work around it. If you close it, shortly the computer reboots. You will need to download two programs. Spybot S & D and Hijack This Then go here to finish removal: www.computing.net/security/wwwboard/forum/5987.html If you follow those directions it works. I was able to remove it. After, to keep it out, download a good firewall (I recommend Outpost), a good antivirus, and keep it updated, and get the registered version of Ad-Ware from www.lavasoft.com. When you install Adware, a program called adwatch will have an icon on your desktop. Put it in the startup folder in your menu and that should help. Also, keep all updated for the latest. And last, a good antivirus program. I recommend AVG at www.grisoft.com. Good luck!