Virus Attack, Now Windows Won't Start

Microsoft Windows xp pro with sp3 multil...
October 10, 2009 at 12:47:05
Specs: Windows XP
Hello everyone.

I've got a real problem. I downloaded a program from what I thought was a trusted source. However, upon running setup.exe, Avira immediately began to flag up multiple virus warnings. I was clicking through each Avira prompt to quarantine the offending file, but at one point I accidently clicked on the "ignore" option (my mouse pointer has a habit of jumping) and the trouble started. After this, several blank DOS windows opened accompanied by error messages that I didn't quite catch - something along the lines of N---- has caused an error in ------. These kept coming along with more virus warnings from Avira; I desperately tried to work through these Avira warnings in a effort to delete the dodgy file(s), but I wasn't fast enough - all of a sudden, my comp shut down.

I restarted my PC and it got as far as the Windows splash screen before rebooting. It's now trapped in a vicious reboot cycle and I can do nothing to stop it. Windows will not boot into safe mode. I tried using system restore through the recovery console, but this was unsuccessful. I've tried a few other things from the recovery console - fixmbr, fixboot, chkdsk, replacing certain files (e.g. winlogon.exe) to name a few - but nothing has worked. I know that a reinstall may be in order, but there are several files on the hard drive that I need before doing so. I know that I could use Knoppix or some such program to access said files, but my only other computer is a netbook with no CD/DVD burner. I don't know of anyone else who could download this software and burn it for me either - my friends and family are all completely computer illiterate or just don't have the means.

I managed to disable the automatic reboot option to see if there is a specific error message that prompts the reboots. And as expected, there is indeed a BSOD: IRQL_LESS_OR_NOT_EQUAL, STOP: 0x0000000A (0x00000000, 0x0000001C, 0x00000001, 0x804FB03C).

I have no idea what the Hell this virus (whatever it is) has done. I just need some help. If anyone could offer me some advice, I'd be very grateful. Thanks.


See More: Virus Attack, Now Windows Wont Start

Report •

October 10, 2009 at 12:52:43
Create another Windows install using a separate partition. From the new Windows installation run a scan on the first partition & disinfect it.

Windows 7 News!

Report •

October 10, 2009 at 13:05:19
That sounds like a good idea.

I haven't done anything like that before, but I'm assuming it's easily done through the Windows XP setup disc. Any pointers would be appreciated, though.

Report •

October 10, 2009 at 15:45:07
It's pretty straightforward. During Windows setup, create a new partition for second install & simply follow the prompts. Once the install is complete & upon rebooting, you will have to select which Windows install -- from the two that's listed -- you want to load.

Windows 7 News!

Report •

Related Solutions

Ask Question