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VIRUS ALERT virus on my friend's PC
Name: zsw007 Date: October 9, 2008 at 16:19:04 Pacific OS: Windows XP CPU/Ram: Unknown Product: Dell
Comment:
My friend's PC has been infected by the VIRUS ALERT! in task bar virus. He also said that he can not open internet explorer and his control panel is missing, so i am posting this for him. He said that he does not have a extra laptop to use. He also said that his anti virus (called: virgin broadband) does nothing. Is there anything he can still do?
Name: guapo Date: October 9, 2008 at 16:57:08 Pacific
Reply:
How about a restore point?
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Response Number 2
Name: zsw007 Date: October 9, 2008 at 16:58:48 Pacific
Reply:
He said it crash when he try it
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Response Number 3
Name: henry Date: October 10, 2008 at 03:03:56 Pacific
Reply:
this sounds like the micro av malware virus do you get pop ups stating that virus is downloading and you should install this software i had that virus and it is hard to get rid of, get a good melware remover tool, as the last resort which is what i done was a complete fomat
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Response Number 4
Name: zsw007 Date: October 12, 2008 at 15:30:27 Pacific
Reply:
He can not open IE at all unless in safe mode, but if so then he can't download anything.
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Response Number 5
Name: guapo Date: October 12, 2008 at 17:17:43 Pacific
Reply:
I got rid of that virus alert thing, on someone's PC, using anti malware from www.malwarebytes.org
Burn it to a CD on another PC.
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Response Number 6
Name: zsw007 Date: October 18, 2008 at 08:26:40 Pacific
Reply:
He tried it, but it didn't fix it
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Response Number 7
Name: guapo Date: October 18, 2008 at 17:40:55 Pacific
Reply:
Try the restore point again but do it in safe mode.
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Response Number 8
Name: zsw007 Date: October 19, 2008 at 15:16:23 Pacific
Reply:
He isn't able to use System Restore in safe mode either. It just crashes.
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Response Number 9
Name: guapo Date: October 20, 2008 at 05:56:09 Pacific
Reply:
WMIC /OUTPUT:C:\ProcessList.txt PROCESS get Caption,Commandline,Processid
If he can get to a command prompt, run the command above and post the content of processlist.txt here.
That's similar to running Hijack This. Better yet, if someone can burn Hijack This to a CD, it would make things easier.
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browser redirects to porn...
