|Nycdoc, it's always better to start a new thread with your problem. |
Anyways, open IE, click on tools/internet options/connections/Lan Settings and uncheck use proxy server. Click OK and close and re-open internet explorer and you should have access to the internet to download some cleaners.
If that doesn't work, download the cleaners onto a thumb drive on another PC and then load them onto the problem PC.
Some HELP in posting on Computing.net plus free progs and instructions Cheers