|Thank you for your response. |
Before reading your reply I read about a similar problem on this site. The suggestion was to try AVZ Antiviral Toolkit. I did try this and it detected a Trojan-Downloader.Bagle. Immediately after Norton Antivirus detected and removed a W32.Almanahe.B!inf, W32.SillyFDC, W32.Sality.AE, and Packed Generic viruses. Somehow, I believe the W32.Almanahe B worm was still on my computer after reboot because it was found on the C:/ drive and the virus that caused the search window to start was still affecting the computer after windows installation and before I plugged in my external drive and the internet. The other viruses were found on my external drive. The problems I had explained in the first message are gone. A great start but it's not over.
I thought all was well so I installed the remaining Window Updates needed and then started to update new drivers from HP; Broadcom Wireless Lan Driver, Broadcom Wireless Lan Utility Driver and Touch Pad Driver. These were execution files which started to install but I'm not sure because the programs were running in the background. I could not see them as programs running in the Task Manager but I could see that the program was still processing by looking at the Task Manager but no window popped up at the end stating the program installed successfully or finished installing.
I rebooted the computer and a virus I had gotten rid of several months ago returned. I have since learned that this virus or viruses are effecting more than I had previously thought. When Windows starts there's a continuous error beeping sound. If I press the space bar a few times on the laptop keyboard the sound stops. Then the transfer files window pops up and before I can react a continuous string of letters begins typing in the space provided to transfer files. It has typed ffffffffffff and qqqqqqq. It will continue to type until I hit the space bar a couple of times to cause it to stop. I then close the window and this problem dissappears until I reboot again. At least so far. This virus or maybe viruses also seems to have control of my laptop keyboard as well. If I begin to type, either nothing happens or the wrong letters or numbers will type instead. I had unplugged the internet when this was happening so I don't think this is coming from an outside source. I have a wireless keyboard and mouse attached which work fine.
When I rebooted another thing happened. My desktop monitor that is plugged into the laptop didn't get a signal from the laptop so it will not work until I can fix this problem because the buttons allow it to synchronize. I tried to use the Control Panel Display but I only got dual screen.
After unplugging the internet I restarted the computer in Safe mode. Executed a full virus scan using Norton Anti Virus but it found no viruses. I then attempted to disable system restore but apparently the virus has changed the settings to Group Policy will not allow me to disable system restore. I then attempted to change the Group Policy which became difficult because the Group Policy was erased or I could find it or find a list of actions to edit.
I have deleted unecessary files from my external drive using Uniblue SpeedMyPC File Shredder.
I hope to successfully regain control of my computer once again. It's the first time I've ever had a virus affect any PC I've owned that could not be cleaned or deleted before it could create a problem. I plan to rescan both drives with Norton, AVZ, Spy Doctor, Microsoft Malware ect... If you have any other solutions please let me. Thank you