Solved uninstalling avg security

December 12, 2011 at 23:34:42
Specs: Windows Vista

I want to uninstall avg security bought 2010 & download another security system, I cannot just uninstall it in program & avg site suggests loading the latest installation save to desktop then REBOOT computer. Get file back, launch the installation & choose uninstall product option in the Select Set Up Type Dialogue. Says to finish installation & restart computer. How do I reboot??? Any suggestions before I go crazy??? Thanks, daisy

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#1
December 13, 2011 at 00:25:44
✔ Best Answer

AVG 2012 (incl. Previous Versions) Uninstall / Re-Install Instructions
http://forums.avg.com/ww-en/avg-for...
Download AVG Remover 2012 (32-bit)
http://download.avg.com/filedir/uti...
Download AVG Remover 2012 (64-bit)
http://download.avg.com/filedir/uti...

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#2
December 14, 2011 at 17:02:38

Reboot simply means power off your computer then power it on again (not to be confused with reformat or restore).

The usual reason AV's do not uninstall is because they are still running when you attempt it. You must always disable them (if possible so that they don't work on restart) before attempting an uninstall.

Always pop back and let us know the outcome - thanks


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#3
December 17, 2011 at 23:21:44

I downloaded the remover and it has definitely removed it from my start up program so thanks a lot. The computer is running very slowly now & I'm wondering if I have removed it all. I have a friend over for Christmas who is a whiz at all this so I'll get him to check. Thank you for taking time to answer, it's good to know there is help on this site. I thought that's what reboot meant but was a bit unsure if I had to turn computer off. Thanks..Not sure how to give you both 10 out of 10 for your help!!

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#4
December 18, 2011 at 06:57:04

Sometimes these issues need a bit of "hands-on" because there can be something or other that one sees that gives a clue about what needs to be done. Hope it gets sorted and glad to have helped if only in a very small way. Thx for popping back to let us know.

Always pop back and let us know the outcome - thanks


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#5
December 18, 2011 at 13:02:04

"Thanks..Not sure how to give you both 10 out of 10 for your help!!"
That's good enough for me, good luck.

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