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uninstall Trend Micro Officescan

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Name: starduest
Date: January 27, 2007 at 07:02:57 Pacific
OS: Windows XP
CPU/Ram: Intel CoreDuo
Product: Acer
Comment:

Hi there,

does anyone know how to uninstall Trend Micro Officescan Client? I'm prompted to enter a password, but have no idea what it is!



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Response Number 1
Name: rhawk7938
Date: January 28, 2007 at 10:41:11 Pacific
Reply:

I would ask Trend Micro. You can email their tech support or phone them.


0

Response Number 2
Name: Randy Amos
Date: February 21, 2007 at 22:15:57 Pacific
Reply:

I had the same problem because it was a Corporate edition. Follow these steps, it worked for me.

To remove / reset the uninstall password for Trend Micro OfficeScan

Edit Ofcscan.ini file. (Do a search.)

On Windows.95/98/XP machines it is usually in C:\Windows\Ofcscan.ini

On Windows.NT/2K machines it is usually in C:\WINNT\Ofcscan.ini

Open the Ofcscan.ini file using notepad search for the [INI_CLIENT_SECTION]

Find the line reading Uninstall_Pwd= and type a # at the beginning of the line to comment it out.

Insert a new line saying Uninstall_Pwd=70

Save the Ofcscan.ini file and retry the uninstall. When it prompts you for a password, enter a '1'.

Good Luck!


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