uninstall Trend Micro Officescan

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uninstall Trend Micro Officescan

Original Message

Name: starduest
Date: January 27, 2007 at 07:02:57 Pacific
Subject: uninstall Trend Micro Officescan
OS: Windows XP
CPU/Ram: Intel CoreDuo
Model/Manufacturer: Acer

Comment:

Hi there,
does anyone know how to uninstall Trend Micro Officescan Client? I'm prompted to enter a password, but have no idea what it is!

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Response Number 1

Name: rhawk7938
Date: January 28, 2007 at 10:41:11 Pacific
Subject: uninstall Trend Micro Officescan

Reply: (edit)

I would ask Trend Micro. You can email their tech support or phone them.

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Response Number 2

Name: Randy Amos
Date: February 21, 2007 at 22:15:57 Pacific
Subject: uninstall Trend Micro Officescan

Reply: (edit)

I had the same problem because it was a Corporate edition. Follow these steps, it worked for me.
To remove / reset the uninstall password for Trend Micro OfficeScan
Edit Ofcscan.ini file. (Do a search.)
On Windows.95/98/XP machines it is usually in C:\Windows\Ofcscan.ini
On Windows.NT/2K machines it is usually in C:\WINNT\Ofcscan.ini
Open the Ofcscan.ini file using notepad search for the [INI_CLIENT_SECTION]
Find the line reading Uninstall_Pwd= and type a # at the beginning of the line to comment it out.
Insert a new line saying Uninstall_Pwd=70
Save the Ofcscan.ini file and retry the uninstall. When it prompts you for a password, enter a '1'.
Good Luck!

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