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Unable to scan with an antivirus

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Original Message
Name: DavyJones
Date: March 2, 2007 at 14:03:11 Pacific
Subject: Unable to scan with an antivirus
OS: Windows XP
CPU/Ram: no clue...
Model/Manufacturer: Dell Laptop
Comment:

ok, im like 90% sure i have a virus because whenever i try open my documents and settings folder i get the postmortem debugger error and my computer completely freezes, whenever i run a virus scan it closes about half way through scanning my documents and settings folder, ive tried with my Norton antivirus and using online scans such as trend micro and pandascan, any suggestions? or should i just reformat..?


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Response Number 1
Name: zenno
Date: March 4, 2007 at 04:49:52 Pacific
Reply: (edit)

no need to go to that extreme of formating
over a problem like virus\spyware. first thing to do is download "STINGER" ITS A SMALL VIRUS SCANNER. download it to your desktop only. theres no extracting involved.if you can try and get spysweeper it has near enough 100% detection rate of keyloggers and spyware.which are sometimes worse than your viruses. it could be just spyware thats causing your problem but you will not know untill you scan with appropriate software


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Response Number 2
Name: DavyJones
Date: March 4, 2007 at 14:08:27 Pacific
Reply: (edit)

I've run Spybot, Spysweeper, and Advanced Windows Care Professional now, and no luck, my computer still freezes every time i open my documents and settings folder, ive scanned with Norton, Stinger, Trend Micro housecall, and Panda scan, all of which close automatically when they scan the documents and settings folder...any other suggestions?


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