Unable to access sites to down load antivirus

Compaq / S5020an
May 15, 2009 at 20:19:42
Specs: Windows XP
Hi - Im new to the forum and need some help. I am hoping to start my own business soon using this computer but I cannot get an antivirus system up and running again. Whenever I try to access anything to do with antivirus my browser crashes. I have Windows XP and had Norton Antivirus installed on it when it was shipped. A few weeks ago the whole system crashed and I thought that was the end, however it was managed to salvage by opening a new user account. After this whenever I try to run Norton Antivirus or even access it or Symantec the program stays open for only a few seconds before shutting. Now, I have broadbank connected and am able to go to all other sites and things are running ok but it bothers me that I cannot open Norton Antivirus, Symantec and cannot download AVG to cover my computer now. I would really appreciate if someone could help me out. Many thanks

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May 15, 2009 at 20:40:08
Try to download Kaspersky AVP tool:

Run -> Select all the places to scan -> scan

Once the scan is finished Post screenshot/log of all detected.

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