Unable to access McAfee or email

March 5, 2009 at 09:49:13
Specs: Windows XP
I need some help! I basically now have an overpriced word processor!
I attempted to dowload Mcafee last night, and after restarting my computer, I cannot access McAfee, Mcafee's website for customer/technical support, or any email (hotmail/gmail). Also, my SystemMechanic won't work.

From some other posts by Jabuck, I checked my C:\WINDOWS\system32\Drivers\etc\hosts, which didn't look suspicious.

I also ran MalwareBytes, which found quite a few issues, which I deleted. I then ran HijackThis2.0.2, and can attach the logs of both here if you need them.

Carl


See More: Unable to access McAfee or email

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#1
March 5, 2009 at 11:36:33
I have not seen any other threads from you Taleswapper,so am a little blind to what has been suggested to date.

First thoughts seem to point to your firewall,briefly disable this to see if anything related to Mcafee works while online.

Secondly,by all means post your HJT log and we can take a look.


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#2
March 5, 2009 at 11:42:46
Sorry for the confusion...I have not had any replies for my post, I was looking at posts about folks with similar issues to mine. The McAfee firewall is not functional, and I turned off Windows Firewall, so I don't think that is it. Below are the logs from HijackThis and MalwareBytes:

HijackThis:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 11:29:41 AM, on 3/5/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell Photo AIO Printer 964\dlcjmon.exe
C:\Program Files\Dell Photo AIO Printer 964\memcard.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\ActivCard\ActivCard Gold\acevtsrv.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe
C:\WINDOWS\vsnpstd3.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\ActivCard\ActivCard Gold\agquickp.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Southwest Airlines\Ding\Ding.exe
C:\Program Files\Common Files\ActivCard\acachsrv.exe
C:\Program Files\Common Files\ActivCard\acautoreg.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
C:\WINDOWS\system32\CTSvcCDA.EXE
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\Dell Support Center\gs_agent\dsc.exe
C:\Program Files\iolo\common\lib\ioloServiceManager.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\UPHClean\uphclean.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\WINDOWS\system32\dlcjcoms.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\Program Files\Internet Explorer\IEXPLORE.EXE
C:\WINDOWS\system32\wuauclt.exe
c:\program files\logitech\quickcam\lu\lulnchr.exe
c:\program files\logitech\quickcam\lu\LogitechUpdate.exe
C:\Documents and Settings\Michele\Desktop\tools.exe

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dell4me.com/myway
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = http://bfc.myway.com/search/de_srch...
R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://red.clientapps.yahoo.com/cus...
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mail.google.com/mail/?ui=1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?Lin...
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?Lin...
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus...
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?Lin...
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?Lin...
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?fr=m...
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll (file missing)
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll (file missing)
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll (file missing)
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [DLCJCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCJtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [dlcjmon.exe] "C:\Program Files\Dell Photo AIO Printer 964\dlcjmon.exe"
O4 - HKLM\..\Run: [MemoryCardManager] "C:\Program Files\Dell Photo AIO Printer 964\memcard.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [acEventServ] "C:\Program Files\ActivCard\ActivCard Gold\acevtsrv.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe"
O4 - HKLM\..\Run: [snpstd3] C:\WINDOWS\vsnpstd3.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
O4 - HKCU\..\Run: [Yahoo! Pager] 1
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [CTSyncU.exe] "C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: DING!.lnk = C:\Program Files\Southwest Airlines\Ding\Ding.exe
O4 - Global Startup: ActivCard Gold Smart Card Agent.lnk = C:\Program Files\ActivCard\ActivCard Gold\agquickp.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0_07\bin\ssv.dll
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofi...
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartAc...
O16 - DPF: {95D88B35-A521-472B-A182-BB1A98356421} (Pearson Installation Assistant 2) - http://asp.mathxl.com/books/_Player...
O16 - DPF: {BB383206-6DA1-4E80-B62A-3DF950FCC697} (Create & Print ActiveX Plug-in) - http://www.imgag.com/cp/install/AxC...
O16 - DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} (Facebook Photo Uploader 4) - http://upload.facebook.com/controls...
O16 - DPF: {E6D23284-0E9B-417D-A782-03E4487FC947} (Pearson MathXL Player) - http://asp.mathxl.com/books/_Player...
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll (file missing)
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: acAuth - C:\WINDOWS\SYSTEM32\acauth.dll
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll
O23 - Service: ActivCard Authentication Service (ACachSrv) - ActivCard - C:\Program Files\Common Files\ActivCard\acachsrv.exe
O23 - Service: ActivCard Gold Autoregister (acautoreg) - ActivCard S.A. - C:\Program Files\Common Files\ActivCard\acautoreg.exe
O23 - Service: ActivCard Gold service (Accoca) - ActivCard - C:\Program Files\Common Files\ActivCard\accoca.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTSvcCDA.EXE
O23 - Service: dlcj_device - Unknown owner - C:\WINDOWS\system32\dlcjcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\480\g2aservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iolo FileInfoList Service (ioloFileInfoList) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe
O23 - Service: iolo System Service (ioloSystemService) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe (file missing)
O23 - Service: McAfee Services (mcmscsvc) - Unknown owner - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe (file missing)
O23 - Service: McAfee Network Agent (McNASvc) - Unknown owner - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe (file missing)
O23 - Service: McAfee Scanner (McODS) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe (file missing)
O23 - Service: McAfee Proxy Service (McProxy) - Unknown owner - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe (file missing)
O23 - Service: McAfee Real-time Scanner (McShield) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe (file missing)
O23 - Service: McAfee SystemGuards (McSysmon) - Unknown owner - C:\PROGRA~1\McAfee\VIRUSS~1\mcsysmon.exe (file missing)
O23 - Service: McAfee Personal Firewall Service (MpfService) - Unknown owner - C:\Program Files\McAfee\MPF\MPFSrv.exe (file missing)
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

--
End of file - 16350 bytes

MalwareBytes:

Malwarebytes' Anti-Malware 1.34
Database version: 1820
Windows 5.1.2600 Service Pack 3

3/5/2009 10:35:25 AM
mbam-log-2009-03-05 (10-35-25).txt

Scan type: Full Scan (C:\|)
Objects scanned: 215227
Time elapsed: 40 minute(s), 21 second(s)

Memory Processes Infected: 0
Memory Modules Infected: 0
Registry Keys Infected: 8
Registry Values Infected: 2
Registry Data Items Infected: 2
Folders Infected: 3
Files Infected: 5

Memory Processes Infected:
(No malicious items detected)

Memory Modules Infected:
(No malicious items detected)

Registry Keys Infected:
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\TypeLib\{3c2d2a1e-031f-4397-9614-87c932a848e0} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\Interface\{04a38f6b-006f-4247-ba4c-02a139d5531c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\CLSID\{2b96d5cc-c5b5-49a5-a69d-cc0a30f9028c} (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\minibugtransporter.minibugtransporterx.1 (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{2d2bee6e-3c9a-4d58-b9ec-458edb28d0f6} (Rogue.DriveCleaner) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{8fcdf9d9-a28b-480f-8c3d-581f119a8ab8} (Adware.180Solutions) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\The Weather Channel (Adware.Hotbar) -> Quarantined and deleted successfully.

Registry Values Infected:
HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\SharedDLLs\C:\Program Files\Common Files\Real\WeatherBug\MiniBugTransporter.dll (Adware.Minibug) -> Quarantined and deleted successfully.
HKEY_CURRENT_USER\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks\{4d25f926-b9fe-4682-bf72-8ab8210d6d75} (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Registry Data Items Infected:
HKEY_CLASSES_ROOT\scrfile\shell\open\command\ (Broken.OpenCommand) -> Bad: (NOTEPAD.EXE %1) Good: ("%1" /S) -> Quarantined and deleted successfully.
HKEY_CLASSES_ROOT\regfile\shell\open\command\ (Broken.OpenCommand) -> Bad: (NOTEPAD.EXE %1) Good: (regedit.exe "%1") -> Quarantined and deleted successfully.

Folders Infected:
C:\Program Files\MyWaySA (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWaySA\SrchAsDe (Adware.MyWebSearch) -> Quarantined and deleted successfully.
C:\Program Files\MyWaySA\SrchAsDe\1.bin (Adware.MyWebSearch) -> Quarantined and deleted successfully.

Files Infected:
C:\Program Files\Common Files\Real\WeatherBug\MiniBugTransporter.dll (Adware.Minibug) -> Quarantined and deleted successfully.
C:\Program Files\MUSICMATCH\MUSICMATCH Update\MMJB\WMFDist\WMFDist.exe (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\ServicePackFiles\i386\wextract.exe (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\SYSTEM32\wextract.exe (Trojan.Vundo) -> Quarantined and deleted successfully.
C:\WINDOWS\$NtServicePackUninstall$\wextract.exe (Trojan.Vundo) -> Quarantined and deleted successfully.

Thanks.


Report •

#3
March 5, 2009 at 12:20:52
You still have a few bits kicking around that need looking at,MBAM has helped but your going to need someone with more expertise than me.

As for starters;

Run the Mcafee uninstaller http://www.pchell.com/virus/uninsta...

Goto add and remove programs and
uninstall your ;

toolbars
and
Java ( i believe this is exploited) and out of date.

Post a new HJT log and wait for an expert,sorry im only training so will not advise you to fix anything in the hjt scan.

You will need expert help to clean this efficiently.


Report •

Related Solutions

#4
March 5, 2009 at 15:22:45
Your java is out of date and may have been exploited.
Download the latest version of java from this link Java
Click on the JRE 6 Update 11 download button.
Check the box that says: "Accept License Agreement". The page will refresh.
Click on the link to download Windows Offline Installation with or without Multi-language and save to your desktop.
Close any programs you may have running - especially your web browser.
Go to Start > Control Panel double-click on Add/Remove programs and remove all older versions of Java. Check any item with Java Runtime Environment (JRE or J2SE) in the name. It should have the "coffee cup" icon next to it.
Click the Remove or Change/Remove button. Repeat as many times as necessary to remove each Java versions.
Reboot your computer once all Java components are removed
Then from your desktop double-click on jre-6u11-windows-i586-p.exe to install the newest version.

Please download ComboFix to the desktop from one of the following links:

Link1

Link 2

Link 3

Rename the setup file, combofix.exe, before you download it. To do that once the "enter name of file to save to" box appears as the download begins in the filename box rename combofix.exe to toolb.exe> click save.

Combofix is a powerful tool so follow the instructions exactly or you could damage your computer.

Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with Combofix and remove some of its embedded files which may cause "unpredictable results".
Click on This Link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.

In your case to run Combofix do the following:
1. Go offline turn off your McAfee antivirus, and any realtime antispyware that you may have.
2. Run Combofix by double clicking the toolb.exe icon on your desktop and save its log.
3. Restart the computer to get the antivirus running again but leave the antispyware programs off until we get the computer cleaned.
4. Post the Combofix log.


Remember to re-enable the protection again afterwards before connecting to the Internet.


Report •

#5
March 5, 2009 at 20:05:34
Thanks for all your help, both of you. Jabuck, I corrected the Java just as you said, and have run the Combofix, with the following results:

ComboFix 09-03-04.01 - Michele 2009-03-05 21:50:42.1 - NTFSx86
Microsoft Windows XP Professional 5.1.2600.3.1252.1.1033.18.3070.2489 [GMT -6:00]
Running from: c:\documents and settings\Michele\Desktop\toolb.exe
AV: McAfee VirusScan *On-access scanning disabled* (Updated)
FW: McAfee Personal Firewall *disabled*
* Created a new restore point
.

((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
.

c:\windows\system32\bszip.dll
c:\windows\system32\mfc45.dll
c:\windows\winhelp.ini

.
((((((((((((((((((((((((( Files Created from 2009-02-06 to 2009-03-06 )))))))))))))))))))))))))))))))
.

2009-03-05 21:37 . 2009-03-05 21:37 410,984 --a------ c:\windows\SYSTEM32\deploytk.dll
2009-03-05 21:37 . 2009-03-05 21:37 73,728 --a------ c:\windows\SYSTEM32\javacpl.cpl
2009-03-05 14:59 . 2009-03-05 21:44 6,959 --a------ c:\windows\SYSTEM32\Config.MPF
2009-03-05 14:58 . 2009-03-05 14:58 <DIR> d-------- c:\documents and settings\All Users\Application Data\SiteAdvisor
2009-03-05 14:56 . 2008-10-23 13:08 120,136 --a------ c:\windows\SYSTEM32\DRIVERS\Mpfp.sys
2009-03-05 14:56 . 2009-01-09 12:03 79,304 --a------ c:\windows\SYSTEM32\DRIVERS\mfeavfk.sys
2009-03-05 14:56 . 2009-01-09 12:03 40,552 --a------ c:\windows\SYSTEM32\DRIVERS\mfesmfk.sys
2009-03-05 14:56 . 2009-01-09 12:03 35,272 --a------ c:\windows\SYSTEM32\DRIVERS\mfebopk.sys
2009-03-05 14:55 . 2009-03-05 14:55 <DIR> d-------- c:\program files\McAfee.com
2009-03-05 14:55 . 2009-03-05 21:32 <DIR> d-------- c:\program files\McAfee
2009-03-05 14:55 . 2009-03-05 14:56 <DIR> d-------- c:\program files\Common Files\McAfee
2009-03-05 14:51 . 2009-01-09 12:03 34,216 --a------ c:\windows\SYSTEM32\DRIVERS\mferkdk.sys
2009-03-05 14:46 . 2009-03-05 14:59 <DIR> d-------- c:\documents and settings\All Users\Application Data\McAfee
2009-03-05 09:54 . 2009-03-05 09:54 <DIR> d-------- c:\program files\Malwarebytes' Anti-Malware
2009-03-05 09:54 . 2009-03-05 09:54 <DIR> d-------- c:\documents and settings\Michele\Application Data\Malwarebytes
2009-03-05 09:54 . 2009-03-05 09:54 <DIR> d-------- c:\documents and settings\All Users\Application Data\Malwarebytes
2009-03-05 09:54 . 2009-02-11 10:19 38,496 --a------ c:\windows\SYSTEM32\DRIVERS\mbamswissarmy.sys
2009-03-05 09:54 . 2009-02-11 10:19 15,504 --a------ c:\windows\SYSTEM32\DRIVERS\mbam.sys
2009-03-04 10:26 . 2009-03-04 10:26 <DIR> d-------- c:\program files\iolo
2009-03-04 10:26 . 2009-03-04 10:26 <DIR> d-------- c:\documents and settings\LocalService\Application Data\iolo
2009-03-04 10:26 . 2009-02-11 19:04 936,288 --a------ c:\windows\SYSTEM32\Incinerator.dll
2009-03-04 10:26 . 2008-09-24 09:32 28,672 --a------ c:\windows\SYSTEM32\iolobtdfg.exe
2009-03-04 10:26 . 2008-11-18 11:51 8,192 --a------ c:\windows\SYSTEM32\smrgdf.exe
2009-03-04 10:26 . 2009-03-04 10:26 406 --a------ c:\windows\SYSTEM32\ioloBootDefrag.cfg
2009-03-04 10:21 . 2009-03-04 10:26 <DIR> d-------- c:\documents and settings\Michele\Application Data\iolo
2009-03-04 10:21 . 2009-03-04 11:00 <DIR> d-------- c:\documents and settings\All Users\Application Data\iolo

.
(((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
.
2009-03-06 03:36 --------- d-----w c:\program files\Java
2009-03-06 02:19 --------- d-----w c:\documents and settings\LocalService\Application Data\SACore
2009-03-05 14:28 --------- d-----w c:\program files\Google
2009-03-04 14:06 --------- d-----w c:\program files\Dl_cats
2009-03-04 14:06 --------- d-----w c:\documents and settings\Michele\Application Data\Skype
2009-01-17 03:35 3,594,752 ----a-w c:\windows\SYSTEM32\DLLCACHE\mshtml.dll
2009-01-09 18:03 213,640 ----a-w c:\windows\system32\drivers\mfehidk.sys
2009-01-07 12:48 0 ----a-w c:\windows\system32\drivers\lvuvc.hs
2009-01-07 12:48 0 ----a-w c:\windows\system32\drivers\logiflt.iad
2008-12-19 09:10 70,656 ----a-w c:\windows\SYSTEM32\DLLCACHE\ie4uinit.exe
2008-12-19 09:10 13,824 ------w c:\windows\SYSTEM32\DLLCACHE\ieudinit.exe
2008-12-19 05:25 634,024 ----a-w c:\windows\SYSTEM32\DLLCACHE\iexplore.exe
2008-12-19 05:23 161,792 ----a-w c:\windows\SYSTEM32\DLLCACHE\ieakui.dll
2008-12-11 10:57 333,952 ------w c:\windows\SYSTEM32\DLLCACHE\srv.sys
2007-12-28 19:16 60,968 ----a-w c:\documents and settings\Michele\GoToAssistDownloadHelper.exe
2007-05-08 14:51 284 -c--a-w c:\documents and settings\Michele\Application Data\ViewerApp.dat
2008-10-14 23:53 32,768 --sha-w c:\windows\SYSTEM32\CONFIG\systemprofile\Local Settings\History\History.IE5\MSHist012008101420081015\index.dat
.

((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
.
.
*Note* empty entries & legit default entries are not shown
REGEDIT4

[HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"Yahoo! Pager"="1" [X]
"MSMSGS"="c:\program files\Messenger\msmsgs.exe" [2008-04-13 1695232]
"CTSyncU.exe"="c:\program files\Creative\Sync Manager Unicode\CTSyncU.exe" [2006-06-12 700416]
"ctfmon.exe"="c:\windows\system32\ctfmon.exe" [2008-04-13 15360]
"Skype"="c:\program files\Skype\Phone\Skype.exe" [2007-08-17 23120680]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"swg"="c:\program files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe" [2008-05-15 68856]

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
"ehTray"="c:\windows\ehome\ehtray.exe" [2004-08-10 59392]
"ATIPTA"="c:\program files\ATI Technologies\ATI Control Panel\atiptaxx.exe" [2004-08-25 339968]
"IntelMeM"="c:\program files\Intel\Modem Event Monitor\IntelMEM.exe" [2003-09-03 221184]
"DVDLauncher"="c:\program files\CyberLink\PowerDVD\DVDLauncher.exe" [2004-10-12 57344]
"UpdateManager"="c:\program files\Common Files\Sonic\Update Manager\sgtray.exe" [2004-01-07 110592]
"dla"="c:\windows\system32\dla\tfswctrl.exe" [2004-11-16 127035]
"iTunesHelper"="c:\program files\iTunes\iTunesHelper.exe" [2005-10-18 278528]
"DLCJCATS"="c:\windows\System32\spool\DRIVERS\W32X86\3\DLCJtime.dll" [2005-08-15 73728]
"dlcjmon.exe"="c:\program files\Dell Photo AIO Printer 964\dlcjmon.exe" [2005-08-12 430080]
"MemoryCardManager"="c:\program files\Dell Photo AIO Printer 964\memcard.exe" [2005-08-10 286720]
"Acrobat Assistant 7.0"="c:\program files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe" [2008-04-23 483328]
"acEventServ"="c:\program files\ActivCard\ActivCard Gold\acevtsrv.exe" [2003-07-01 28672]
"Adobe Photo Downloader"="c:\program files\Adobe\Photoshop Elements 5.0\apdproxy.exe" [2006-09-14 61440]
"snpstd3"="c:\windows\vsnpstd3.exe" [2006-09-19 827392]
"dscactivate"="c:\program files\Dell Support Center\gs_agent\custom\dsca.exe" [2007-11-15 16384]
"TkBellExe"="c:\program files\Common Files\Real\Update_OB\realsched.exe" [2008-03-31 185896]
"DellSupportCenter"="c:\program files\Dell Support Center\bin\sprtcmd.exe" [2008-08-13 206064]
"LogitechCommunicationsManager"="c:\program files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe" [2008-08-14 565008]
"LogitechQuickCamRibbon"="c:\program files\Logitech\QuickCam\Quickcam.exe" [2008-08-14 2407184]
"mcagent_exe"="c:\program files\McAfee.com\Agent\mcagent.exe" [2009-01-08 645328]
"McENUI"="c:\progra~1\McAfee\MHN\McENUI.exe" [2009-01-09 1176808]
"SunJavaUpdateSched"="c:\program files\Java\jre6\bin\jusched.exe" [2009-03-05 148888]

c:\documents and settings\Michele\Start Menu\Programs\Startup\
Adobe Gamma.lnk - c:\program files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe [2005-03-16 113664]
DING!.lnk - c:\program files\Southwest Airlines\Ding\Ding.exe [2006-06-22 462848]

c:\documents and settings\All Users\Start Menu\Programs\Startup\
ActivCard Gold Smart Card Agent.lnk - c:\program files\ActivCard\ActivCard Gold\agquickp.exe [2003-03-19 147456]
Adobe Acrobat Speed Launcher.lnk - c:\windows\Installer\{AC76BA86-1033-0000-BA7E-000000000002}\SC_Acrobat.exe [2006-06-09 25214]
Logitech Desktop Messenger.lnk - c:\program files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe [2007-12-30 67128]
Microsoft Office.lnk - c:\program files\Microsoft Office\Office\OSA9.EXE [1999-02-17 65588]

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\GoToAssist]
2007-12-28 13:16 10792 c:\program files\Citrix\GoToAssist\480\g2awinlogon.dll

[HKEY_LOCAL_MACHINE\software\microsoft\windows nt\currentversion\winlogon\notify\acAuth]
2002-12-17 09:11 65536 c:\windows\SYSTEM32\acauth.dll

[HKEY_LOCAL_MACHINE\software\microsoft\security center]
"AntiVirusDisableNotify"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeAntiVirus]
"DisableMonitoring"=dword:00000001

[HKEY_LOCAL_MACHINE\software\microsoft\security center\Monitoring\McAfeeFirewall]
"DisableMonitoring"=dword:00000001

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile]
"EnableFirewall"= 0 (0x0)

[HKLM\~\services\sharedaccess\parameters\firewallpolicy\standardprofile\AuthorizedApplications\List]
"%windir%\\system32\\sessmgr.exe"=
"c:\\Program Files\\Messenger\\msmsgs.exe"=
"c:\\Program Files\\iTunes\\iTunes.exe"=
"c:\\Program Files\\Adobe\\Photoshop Elements 5.0\\AdobePhotoshopElementsMediaServer.exe"=
"%windir%\\Network Diagnostic\\xpnetdiag.exe"=
"c:\\Program Files\\Logitech\\Desktop Messenger\\8876480\\Program\\LogitechDesktopMessenger.exe"=
"c:\\Program Files\\Skype\\Phone\\Skype.exe"=
"c:\\Program Files\\Common Files\\McAfee\\MNA\\McNASvc.exe"=

R2 ACachSrv;ActivCard Authentication Service;c:\program files\Common Files\ActivCard\acachsrv.exe [2002-12-17 135168]
R2 acautoreg;ActivCard Gold Autoregister;c:\program files\Common Files\ActivCard\acautoreg.exe [2002-11-29 53248]
R2 Accoca;ActivCard Gold service;c:\program files\Common Files\ActivCard\accoca.exe [2002-08-12 159744]
R2 ioloFileInfoList;iolo FileInfoList Service;c:\program files\iolo\Common\Lib\ioloServiceManager.exe [2009-03-04 712048]
R2 ioloSystemService;iolo System Service;c:\program files\iolo\Common\Lib\ioloServiceManager.exe [2009-03-04 712048]
R2 McAfee SiteAdvisor Service;McAfee SiteAdvisor Service;c:\program files\McAfee\SiteAdvisor\McSACore.exe [2009-03-05 203280]
S3 SCRx31 USB Reader;SCRx31 USB Reader;c:\windows\SYSTEM32\DRIVERS\stc2.sys [2002-08-22 57088]

--- Other Services/Drivers In Memory ---

*Deregistered* - uphcleanhlp

[HKEY_CURRENT_USER\software\microsoft\windows\currentversion\explorer\mountpoints2\{20cf7bfe-cee7-11dd-8403-001111e53523}]
\Shell\AutoRun\command - f:\wd_windows_tools\WDSetup.exe
.
Contents of the 'Scheduled Tasks' folder

2009-03-05 c:\windows\Tasks\McDefragTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2009-01-09 10:53]

2009-03-05 c:\windows\Tasks\McQcTask.job
- c:\progra~1\mcafee\mqc\QcConsol.exe [2009-01-09 10:53]
.
.
------- Supplementary Scan -------
.
uStart Page = hxxp://mail.google.com/mail/?ui=1
uSearchMigratedDefaultURL = hxxp://search.yahoo.com/search?p={searchTerms}&ei=utf-8&fr=b1ie7
mSearch Bar = hxxp://red.clientapps.yahoo.com/customize/ie/defaults/sb/sbcydsl/*http://www.yahoo.com/search/ie.html
uInternet Settings,ProxyOverride = 127.0.0.1
uSearchURL,(Default) = hxxp://search.yahoo.com/search?fr=mcafee&p=%s
IE: Convert link target to Adobe PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert link target to existing PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert selected links to Adobe PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
IE: Convert selected links to existing PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
IE: Convert selection to Adobe PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert selection to existing PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
IE: Convert to Adobe PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
IE: Convert to existing PDF - c:\program files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
Handler: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - c:\program files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
DPF: Microsoft XML Parser for Java - file://c:\windows\Java\classes\xmldso.cab
.
.
------- File Associations -------
.
JSEFile=NOTEPAD.EXE %1
VBEFile=NOTEPAD.EXE %1
VBSFile=NOTEPAD.EXE %1
.

**************************************************************************

catchme 0.3.1367 W2K/XP/Vista - rootkit/stealth malware detector by Gmer, http://www.gmer.net
Rootkit scan 2009-03-05 21:52:21
Windows 5.1.2600 Service Pack 3 NTFS

scanning hidden processes ...

scanning hidden autostart entries ...

HKLM\Software\Microsoft\Windows\CurrentVersion\Run
DLCJCATS = rundll32 c:\windows\System32\spool\DRIVERS\W32X86\3\DLCJtime.dll,_RunDLLEntry@16???????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????????

scanning hidden files ...

scan completed successfully
hidden files: 0

**************************************************************************
.
--------------------- DLLs Loaded Under Running Processes ---------------------

- - - - - - - > 'winlogon.exe'(696)
c:\program files\Citrix\GoToAssist\480\G2AWinLogon.dll
.
Completion time: 2009-03-05 21:53:52
ComboFix-quarantined-files.txt 2009-03-06 03:53:48

Pre-Run: 111,236,386,816 bytes free
Post-Run: 111,303,725,056 bytes free

WindowsXP-KB310994-SP2-Pro-BootDisk-ENU.exe
[boot loader]
timeout=2
default=multi(0)disk(0)rdisk(0)partition(2)\WINDOWS
[operating systems]
c:\cmdcons\BOOTSECT.DAT="Microsoft Windows Recovery Console" /cmdcons
multi(0)disk(0)rdisk(0)partition(2)\WINDOWS="Windows XP Media Center Edition" /noexecute=optin /fastdetect

199 --- E O F --- 2009-03-05 09:02:53


Report •

#6
March 5, 2009 at 20:09:35
Empty the restore folder. Go to start>control panel>system>system restore tab>check the box beside "turn off system restore>apply (takes a minute)>ok. Go back and uncheck the box to turn system restore back on>apply>ok.


Download ATF Cleaner from this link:
http://www.majorgeeks.com/ATF_Cleaner_d4949.html
Run ATF-Cleaner
Double-click ATF-Cleaner.exe to run the program.
Under Main choose: Select All
Click the Empty Selected button.

Run an online scan with Kaspersky from the following link:
Kaspersky Online Scanner

Note: If you have used this particular scanner before, you MAY HAVE TO UNINSTALL the program through Add/Remove Programs before downloading the new ActiveX component

1. Click Accept, when prompted to download and install the program files and database of malware definitions.
2. Click Run at the Security prompt.
The program will then begin downloading and installing and will also update the database.
Please be patient as this can take several minutes.
3.Once the update is complete, click on My Computer under the green Scan bar to the left to start the scan.
4. Once the scan is complete, it will display if your system has been infected. It does not provide an option to clean/disinfect. We only require a report from it.
5. Do NOT be alarmed by what you see in the report. Many of the finds have likely been quarantined.
6. Click View scan report at the bottom.
7. Click the Save Report As... button.
8. Click the Save as Text button to save the file to your desktop so that you may post it in your next reply.
**Note**

To optimize scanning time and produce a more sensible report for review:
Close any open programs.
Turn off the real-time scanner of all antivirus or antispyware programs while performing the online scan.
Note for Internet Explorer 7 users: If at any time you have trouble viewing the accept button of the license, click on the Zoom tool located at the bottom right of the IE window and set the zoom to 75%. Once the license is accepted, reset to 100%.


Report •

#7
March 6, 2009 at 08:22:39
Jabuck,

OK, I did all of the above reccomendations, and here is the Kaspersky scan report, which to me at least, looks promissing:

--------------------------------------------------------------------------------
KASPERSKY ONLINE SCANNER 7 REPORT
Friday, March 6, 2009
Operating System: Microsoft Windows XP Professional Service Pack 3 (build 2600)
Kaspersky Online Scanner 7 version: 7.0.25.0
Program database last update: Friday, March 06, 2009 13:05:45
Records in database: 1874052
--------------------------------------------------------------------------------

Scan settings:
Scan using the following database: extended
Scan archives: yes
Scan mail databases: yes

Scan area - My Computer:
A:\
C:\
D:\
E:\

Scan statistics:
Files scanned: 136362
Threat name: 0
Infected objects: 0
Suspicious objects: 0
Duration of the scan: 01:35:37

No malware has been detected. The scan area is clean.

The selected area was scanned.


Report •

#8
March 6, 2009 at 19:38:40
Restart the computer and post a new Hijack This log please. Are you able to access you email?

Report •

#9
March 6, 2009 at 19:44:56
I am able to access my email and everything else. It all seems to be working great, thank you so much for your help. I will run HijackThis again, and post the log in a bit.

Report •

#10
March 6, 2009 at 19:52:13
Here is the newest HijackThis log:

Logfile of Trend Micro HijackThis v2.0.2
Scan saved at 9:50:18 PM, on 3/6/2009
Platform: Windows XP SP3 (WinNT 5.01.2600)
MSIE: Internet Explorer v7.00 (7.00.6000.16791)
Boot mode: Normal

Running processes:
C:\WINDOWS\System32\smss.exe
C:\WINDOWS\system32\winlogon.exe
C:\WINDOWS\system32\services.exe
C:\WINDOWS\system32\lsass.exe
C:\WINDOWS\system32\Ati2evxx.exe
C:\WINDOWS\system32\svchost.exe
C:\WINDOWS\System32\svchost.exe
C:\WINDOWS\system32\spoolsv.exe
C:\WINDOWS\Explorer.EXE
C:\WINDOWS\ehome\ehtray.exe
C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe
C:\WINDOWS\system32\dla\tfswctrl.exe
C:\Program Files\iTunes\iTunesHelper.exe
C:\Program Files\Dell Photo AIO Printer 964\dlcjmon.exe
C:\Program Files\Dell Photo AIO Printer 964\memcard.exe
C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe
C:\Program Files\ActivCard\ActivCard Gold\acevtsrv.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe
C:\WINDOWS\vsnpstd3.exe
C:\Program Files\Common Files\Real\Update_OB\realsched.exe
C:\Program Files\Dell Support Center\bin\sprtcmd.exe
C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe
C:\Program Files\Logitech\QuickCam\Quickcam.exe
C:\Program Files\McAfee.com\Agent\mcagent.exe
C:\Program Files\Java\jre6\bin\jusched.exe
C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe
C:\WINDOWS\system32\ctfmon.exe
C:\Program Files\Skype\Phone\Skype.exe
C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
C:\Program Files\ActivCard\ActivCard Gold\agquickp.exe
C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
C:\Program Files\Southwest Airlines\Ding\Ding.exe
C:\Program Files\Common Files\ActivCard\acachsrv.exe
C:\Program Files\Common Files\ActivCard\acautoreg.exe
C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
C:\WINDOWS\system32\CTSvcCDA.EXE
C:\WINDOWS\eHome\ehRecvr.exe
C:\WINDOWS\eHome\ehSched.exe
C:\Program Files\iolo\common\lib\ioloServiceManager.exe
C:\Program Files\Java\jre6\bin\jqs.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
C:\Program Files\McAfee\MPF\MPFSrv.exe
C:\Program Files\Dell Support Center\bin\sprtsvc.exe
C:\WINDOWS\system32\svchost.exe
C:\Program Files\UPHClean\uphclean.exe
C:\WINDOWS\system32\MsPMSPSv.exe
C:\Program Files\Skype\Plugin Manager\skypePM.exe
C:\Program Files\iPod\bin\iPodService.exe
C:\WINDOWS\eHome\ehmsas.exe
C:\WINDOWS\system32\dlcjcoms.exe
C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
C:\WINDOWS\system32\dllhost.exe
C:\Program Files\Common Files\Logishrd\LQCVFX\COCIManager.exe
D:\Bin\demo32.exe
C:\WINDOWS\system32\wscntfy.exe
C:\Program Files\Microsoft Office\Office\WINWORD.EXE
C:\Documents and Settings\Michele\Desktop\tools.exe

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://mail.google.com/mail/?ui=1
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://go.microsoft.com/fwlink/?Lin...
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?Lin...
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Bar = http://red.clientapps.yahoo.com/cus...
R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?Lin...
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?Lin...
R1 - HKCU\Software\Microsoft\Internet Explorer\SearchURL,(Default) = http://search.yahoo.com/search?fr=m...
R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Local Page =
R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Local Page =
R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1
O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll
O2 - BHO: Skype add-on (mastermind) - {22BF413B-C6D2-4d91-82A9-A0F997BA588C} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O2 - BHO: RealPlayer Download and Record Plugin for Internet Explorer - {3049C3E9-B461-4BC5-8870-4C09146192CA} - C:\Program Files\Real\RealPlayer\rpbrowserrecordplugin.dll
O2 - BHO: DriveLetterAccess - {5CA3D70E-1895-11CF-8E15-001234567890} - C:\WINDOWS\system32\dla\tfswshx.dll
O2 - BHO: scriptproxy - {7DB2D5A0-7241-4E79-B68D-6309F01C5231} - C:\Program Files\McAfee\VirusScan\scriptsn.dll
O2 - BHO: Google Toolbar Helper - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O2 - BHO: Adobe PDF Conversion Toolbar Helper - {AE7CD045-E861-484f-8273-0445EE161910} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O2 - BHO: Google Toolbar Notifier BHO - {AF69DE43-7D58-4638-B6FA-CE66B5AD205D} - C:\Program Files\Google\GoogleToolbarNotifier\5.0.926.3450\swg.dll
O2 - BHO: McAfee SiteAdvisor BHO - {B164E929-A1B6-4A06-B104-2CD0E90A88FF} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O2 - BHO: Google Dictionary Compression sdch - {C84D72FE-E17D-4195-BB24-76C02E2E7C4E} - C:\Program Files\Google\Google Toolbar\Component\fastsearch_219B3E1547538286.dll
O2 - BHO: Java(tm) Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll
O2 - BHO: JQSIEStartDetectorImpl - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll
O3 - Toolbar: Adobe PDF - {47833539-D0C5-4125-9FA8-0819E2EAAC93} - C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll
O3 - Toolbar: &Google Toolbar - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files\Google\Google Toolbar\GoogleToolbar.dll
O3 - Toolbar: McAfee SiteAdvisor Toolbar - {0EBBBE48-BAD4-4B4C-8E5A-516ABECAE064} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O4 - HKLM\..\Run: [ehTray] C:\WINDOWS\ehome\ehtray.exe
O4 - HKLM\..\Run: [ATIPTA] C:\Program Files\ATI Technologies\ATI Control Panel\atiptaxx.exe
O4 - HKLM\..\Run: [IntelMeM] C:\Program Files\Intel\Modem Event Monitor\IntelMEM.exe
O4 - HKLM\..\Run: [DVDLauncher] "C:\Program Files\CyberLink\PowerDVD\DVDLauncher.exe"
O4 - HKLM\..\Run: [UpdateManager] "C:\Program Files\Common Files\Sonic\Update Manager\sgtray.exe" /r
O4 - HKLM\..\Run: [dla] C:\WINDOWS\system32\dla\tfswctrl.exe
O4 - HKLM\..\Run: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"
O4 - HKLM\..\Run: [DLCJCATS] rundll32 C:\WINDOWS\System32\spool\DRIVERS\W32X86\3\DLCJtime.dll,_RunDLLEntry@16
O4 - HKLM\..\Run: [dlcjmon.exe] "C:\Program Files\Dell Photo AIO Printer 964\dlcjmon.exe"
O4 - HKLM\..\Run: [MemoryCardManager] "C:\Program Files\Dell Photo AIO Printer 964\memcard.exe"
O4 - HKLM\..\Run: [Acrobat Assistant 7.0] "C:\Program Files\Adobe\Acrobat 7.0\Distillr\Acrotray.exe"
O4 - HKLM\..\Run: [acEventServ] "C:\Program Files\ActivCard\ActivCard Gold\acevtsrv.exe"
O4 - HKLM\..\Run: [Adobe Photo Downloader] "C:\Program Files\Adobe\Photoshop Elements 5.0\apdproxy.exe"
O4 - HKLM\..\Run: [snpstd3] C:\WINDOWS\vsnpstd3.exe
O4 - HKLM\..\Run: [dscactivate] "C:\Program Files\Dell Support Center\gs_agent\custom\dsca.exe"
O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
O4 - HKLM\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKLM\..\Run: [LogitechCommunicationsManager] "C:\Program Files\Common Files\LogiShrd\LComMgr\Communications_Helper.exe"
O4 - HKLM\..\Run: [LogitechQuickCamRibbon] "C:\Program Files\Logitech\QuickCam\Quickcam.exe" /hide
O4 - HKLM\..\Run: [mcagent_exe] "C:\Program Files\McAfee.com\Agent\mcagent.exe" /runkey
O4 - HKLM\..\Run: [McENUI] C:\PROGRA~1\McAfee\MHN\McENUI.exe /hide
O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Java\jre6\bin\jusched.exe"
O4 - HKCU\..\Run: [Yahoo! Pager] 1
O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background
O4 - HKCU\..\Run: [CTSyncU.exe] "C:\Program Files\Creative\Sync Manager Unicode\CTSyncU.exe"
O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
O4 - HKCU\..\Run: [Skype] "C:\Program Files\Skype\Phone\Skype.exe" /nosplash /minimized
O4 - HKCU\..\Run: [DellSupportCenter] "C:\Program Files\Dell Support Center\bin\sprtcmd.exe" /P DellSupportCenter
O4 - HKCU\..\Run: [swg] C:\Program Files\Google\GoogleToolbarNotifier\GoogleToolbarNotifier.exe
O4 - Startup: Adobe Gamma.lnk = C:\Program Files\Common Files\Adobe\Calibration\Adobe Gamma Loader.exe
O4 - Startup: DING!.lnk = C:\Program Files\Southwest Airlines\Ding\Ding.exe
O4 - Global Startup: ActivCard Gold Smart Card Agent.lnk = C:\Program Files\ActivCard\ActivCard Gold\agquickp.exe
O4 - Global Startup: Adobe Acrobat Speed Launcher.lnk = ?
O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Logitech\Desktop Messenger\8876480\Program\LogitechDesktopMessenger.exe
O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office\OSA9.EXE
O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html
O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html
O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html
O8 - Extra context menu item: Convert to existing PDF - res://C:\Program Files\Adobe\Acrobat 7.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html
O9 - Extra button: Skype - {77BF5300-1474-4EC7-9980-D32B190E9B07} - C:\Program Files\Skype\Toolbars\Internet Explorer\SkypeIEPlugin.dll
O9 - Extra button: Real.com - {CD67F990-D8E9-11d2-98FE-00C0F0318AFE} - C:\WINDOWS\system32\Shdocvw.dll
O9 - Extra button: (no name) - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra 'Tools' menuitem: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - C:\WINDOWS\Network Diagnostic\xpnetdiag.exe
O9 - Extra button: Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O9 - Extra 'Tools' menuitem: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe
O16 - DPF: {01A88BB1-1174-41EC-ACCB-963509EAE56B} (SysProWmi Class) - http://support.dell.com/systemprofi...
O16 - DPF: {406B5949-7190-4245-91A9-30A17DE16AD0} (Snapfish Activia) - http://photos.walmart.com/WalmartAc...
O16 - DPF: {95D88B35-A521-472B-A182-BB1A98356421} (Pearson Installation Assistant 2) - http://asp.mathxl.com/books/_Player...
O16 - DPF: {BB383206-6DA1-4E80-B62A-3DF950FCC697} (Create & Print ActiveX Plug-in) - http://www.imgag.com/cp/install/AxC...
O16 - DPF: {D6E7CFB5-C074-4D1C-B647-663D1A8D96BF} (Facebook Photo Uploader 4) - http://upload.facebook.com/controls...
O16 - DPF: {E6D23284-0E9B-417D-A782-03E4487FC947} (Pearson MathXL Player) - http://asp.mathxl.com/books/_Player...
O18 - Protocol: bwfile-8876480 - {9462A756-7B47-47BC-8C80-C34B9B80B32B} - C:\Program Files\Logitech\Desktop Messenger\8876480\Program\GAPlugProtocol-8876480.dll
O18 - Protocol: sacore - {5513F07E-936B-4E52-9B00-067394E91CC5} - c:\PROGRA~1\mcafee\SITEAD~1\mcieplg.dll
O18 - Protocol: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\PROGRA~1\COMMON~1\Skype\SKYPE4~1.DLL
O20 - Winlogon Notify: acAuth - C:\WINDOWS\SYSTEM32\acauth.dll
O20 - Winlogon Notify: GoToAssist - C:\Program Files\Citrix\GoToAssist\480\G2AWinLogon.dll
O23 - Service: ActivCard Authentication Service (ACachSrv) - ActivCard - C:\Program Files\Common Files\ActivCard\acachsrv.exe
O23 - Service: ActivCard Gold Autoregister (acautoreg) - ActivCard S.A. - C:\Program Files\Common Files\ActivCard\acautoreg.exe
O23 - Service: ActivCard Gold service (Accoca) - ActivCard - C:\Program Files\Common Files\ActivCard\accoca.exe
O23 - Service: Adobe LM Service - Adobe Systems - C:\Program Files\Common Files\Adobe Systems Shared\Service\Adobelmsvc.exe
O23 - Service: Adobe Active File Monitor V5 (AdobeActiveFileMonitor5.0) - Unknown owner - C:\Program Files\Adobe\Photoshop Elements 5.0\PhotoshopElementsFileAgent.exe
O23 - Service: Ati HotKey Poller - Unknown owner - C:\WINDOWS\system32\Ati2evxx.exe
O23 - Service: Creative Service for CDROM Access - Creative Technology Ltd - C:\WINDOWS\system32\CTSvcCDA.EXE
O23 - Service: dlcj_device - Unknown owner - C:\WINDOWS\system32\dlcjcoms.exe
O23 - Service: DSBrokerService - Unknown owner - C:\Program Files\DellSupport\brkrsvc.exe
O23 - Service: GoToAssist - Citrix Online, a division of Citrix Systems, Inc. - C:\Program Files\Citrix\GoToAssist\480\g2aservice.exe
O23 - Service: Google Updater Service (gusvc) - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe
O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe
O23 - Service: iolo FileInfoList Service (ioloFileInfoList) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe
O23 - Service: iolo System Service (ioloSystemService) - Unknown owner - C:\Program Files\iolo\common\lib\ioloServiceManager.exe
O23 - Service: iPodService - Apple Computer, Inc. - C:\Program Files\iPod\bin\iPodService.exe
O23 - Service: Java Quick Starter (JavaQuickStarterService) - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe
O23 - Service: LVCOMSer - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVCOMSER\LVComSer.exe
O23 - Service: Process Monitor (LVPrcSrv) - Logitech Inc. - C:\Program Files\Common Files\LogiShrd\LVMVFM\LVPrcSrv.exe
O23 - Service: McAfee SiteAdvisor Service - Unknown owner - C:\Program Files\McAfee\SiteAdvisor\McSACore.exe
O23 - Service: McAfee Services (mcmscsvc) - McAfee, Inc. - C:\PROGRA~1\McAfee\MSC\mcmscsvc.exe
O23 - Service: McAfee Network Agent (McNASvc) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mna\mcnasvc.exe
O23 - Service: McAfee Scanner (McODS) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcods.exe
O23 - Service: McAfee Proxy Service (McProxy) - McAfee, Inc. - c:\PROGRA~1\COMMON~1\mcafee\mcproxy\mcproxy.exe
O23 - Service: McAfee Real-time Scanner (McShield) - McAfee, Inc. - C:\PROGRA~1\McAfee\VIRUSS~1\mcshield.exe
O23 - Service: McAfee Personal Firewall Service (MpfService) - McAfee, Inc. - C:\Program Files\McAfee\MPF\MPFSrv.exe
O23 - Service: Intel NCS NetService (NetSvc) - Intel(R) Corporation - C:\Program Files\Intel\PROSetWired\NCS\Sync\NetSvc.exe
O23 - Service: SupportSoft Sprocket Service (dellsupportcenter) (sprtsvc_dellsupportcenter) - SupportSoft, Inc. - C:\Program Files\Dell Support Center\bin\sprtsvc.exe

--
End of file - 15987 bytes


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#11
March 6, 2009 at 20:07:12
Your computer appears to be clean and your programs seem to have started properly.


Go to start> run> type in combofix /u (note the space after combofix) then press enter> run. This will uninstall combofix so give the uninstaller a minute to run.

Go to start> control panel> add/remove programs and uninstall these programs:

Hijack This

Malwarebytes

Kaspersky

You should keep AFT Cleaner and run it weekly.


You should consider adding "Spywareblaster" to your arsenol of antispyware tools, you can download it from this link Spywareblaster

Just download it,install it, and update it. Its free and runs in the background, so you don't actually run it, and re-writes malicious script before it can install on your computer. Look for updates weekly as there is no auto-update on the free version.

Glad we could help.


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#12
March 8, 2009 at 07:41:38
Everything appears to be working five by five now. I really appreciate all you did. Now that everything is working, I remember why I didn't renew my McAfee subscription before...it is so slow I could scream! Do you have any recomendations as to alternatives to McAfee?

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#13
March 8, 2009 at 07:44:41
You can download the free version of AVG antivirus at this link:
AVG Free Antivirus

Update it once you get it installed.

There are other good free ones, Avast and Avira.

Glad we could help.


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