I can't get rid of this damn spyware. I ran ad-aware and spybot, no luck. The two problems I seem to have are Sys AI, which I can delete, but comes back again and again and TV Media, which I can't delete. I ran Hijack this and couldn't get rid of TV Media. I even ran it in the safe mode. I was able to ininstall TV media, but I still can't delete it. Here is my Hijack This Log: Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\ccSetMgr.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\WINDOWS\Explorer.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe C:\Program Files\Dell\Support\Alert\bin\DAMon.exe C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.exe C:\Program Files\QuickTime\qttask.exe C:\WINDOWS\System32\IEHost.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe C:\PROGRA~1\HEWLET~1\HPSHAR~1\hpgs2wnf.exe C:\Program Files\Messenger\msmsgs.exe C:\PROGRA~1\COMMON~1\AOL\ACS\acsd.exe C:\Program Files\America Online 9.0\aoltray.exe C:\Program Files\Hewlett-Packard\AiO\hp psc 900 series\Bin\hpobrt07.exe C:\Program Files\Common Files\Microsoft Shared\Works Shared\wkcalrem.exe C:\PROGRA~1\NORTON~1\NORTON~4\GHOSTS~2.exe C:\Program Files\Norton SystemWorks\Norton Antivirus\navapsvc.exe C:\PROGRA~1\NORTON~1\NORTON~2\NPROTECT.exe C:\WINDOWS\System32\nvsvc32.exe C:\Program Files\Norton SystemWorks\Norton Antivirus\SAVScan.exe C:\PROGRA~1\NORTON~1\NORTON~2\SPEEDD~1\NOPDB.exe C:\WINDOWS\System32\svchost.exe C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe C:\WINDOWS\wanmpsvc.exe C:\PROGRA~1\HEWLET~1\AiO\Shared\Bin\hpoevm07.exe C:\Program Files\AOL Companion\companion.exe C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOSTS07.exe C:\Program Files\Hewlett-Packard\AiO\Shared\bin\hpOFXM07.exe C:\WINDOWS\System32\wuauclt.exe C:\WINDOWS\System32\hpoipm07.exe C:\Program Files\Logitech\iTouch\iTouch.exe C:\Program Files\Logitech\iTouch\kbdtray.exe C:\Program Files\Hijack This\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\System32\SearchBar.htm R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.optonline.net/Home R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.dellnet.com/ R1 - HKCU\Software\Microsoft\Windows\CurrentVersion\Internet Settings,ProxyOverride = 127.0.0.1 R1 - HKCU\Software\Microsoft\Internet Connection Wizard,Shellnext = https://memberservices.optonline.net/ProvisionLogin R3 - URLSearchHook: (no name) - {CFBFAE00-17A6-11D0-99CB-00C04FD64497}_ - (no file) R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - (no file) O2 - BHO: CCHelper - {0CF0B8EE-6596-11D5-A98E-0003470BB48E} - C:\Program Files\Panicware\Pop-Up Stopper\CCHelper.dll O2 - BHO: (no name) - {53707962-6F74-2D53-2644-206D7942484F} - C:\PROGRA~1\SPYBOT~1\SDHelper.dll O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll O2 - BHO: (no name) - {FDD3B846-8D59-4ffb-8758-209B6AD74ACC} - C:\Program Files\Microsoft Money\System\mnyviewer.dll O3 - Toolbar: Pa&nicware Pop-Up Stopper - {7E82235C-F31E-46CB-AF9F-1ADD94C585FF} - C:\Program Files\Panicware\Pop-Up Stopper\pstopper.dll O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton SystemWorks\Norton Antivirus\NavShExt.dll O4 - HKLM\..\Run: [Microsoft Works Update Detection] C:\Program Files\Common Files\Microsoft Shared\Works Shared\WkUFind.exe O4 - HKLM\..\Run: [AdaptecDirectCD] "C:\Program Files\Roxio\Easy CD Creator 5\DirectCD\DirectCD.exe" O4 - HKLM\..\Run: [Share-to-Web Namespace Daemon] C:\Program Files\Hewlett-Packard\HP Share-to-Web\hpgs2wnd.exe O4 - HKLM\..\Run: [Dell|Alert] C:\Program Files\Dell\Support\Alert\bin\DAMon.exe O4 - HKLM\..\Run: [zBrowser Launcher] C:\Program Files\Logitech\iTouch\iTouch.exe O4 - HKLM\..\Run: [EM_EXEC] C:\PROGRA~1\Logitech\MOUSEW~1\SYSTEM\EM_EXEC.exe O4 - HKLM\..\Run: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime O4 - HKLM\..\Run: [Bakra] C:\WINDOWS\System32\IEHost.exe O4 - HKLM\..\Run: [fash] C:\WINDOWS\fash.exe O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [GhostStartTrayApp] C:\Program Files\Norton SystemWorks\Norton Ghost\GhostStartTrayApp.exe O4 - HKLM\..\Run: [AcctMgr] C:\Program Files\Norton SystemWorks\Password Manager\AcctMgr.exe /startup O4 - HKLM\..\Run: [stcinstaller] c:\installer\id53.exe O4 - HKLM\..\Run: [AOL Spyware Protection] "C:\PROGRA~1\COMMON~1\AOL\AOLSPY~1\AOLSP Scheduler.exe" O4 - HKLM\..\Run: [SpyHunter] C:\Program Files\Enigma Software Group\SpyHunter\SpyHunter.exe O4 - HKCU\..\Run: [MSMSGS] "C:\Program Files\Messenger\msmsgs.exe" /background O4 - HKLM\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe O4 - HKLM\..\RunOnce: [SpybotSnD] "C:\Program Files\Spybot - Search & Destroy\SpybotSD.exe" /autocheck O4 - HKCU\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe O4 - Global Startup: America Online 9.0 Tray Icon.lnk = C:\Program Files\America Online 9.0\aoltray.exe O4 - Global Startup: AOL Companion.lnk = C:\Program Files\AOL Companion\companion.exe O4 - Global Startup: HPAiODevice(hp psc 900 series) - 1.lnk = C:\Program Files\Hewlett-Packard\AiO\hp psc 900 series\Bin\hpobrt07.exe O4 - Global Startup: Logitech Desktop Messenger.lnk = C:\Program Files\Desktop Messenger\8876480\Program\LDMConf.exe O4 - Global Startup: Microsoft Office.lnk = C:\Program Files\Microsoft Office\Office10\OSA.exe O4 - Global Startup: Microsoft Works Calendar Reminders.lnk = ? O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~4\Office10\EXCEL.EXE/3000 O9 - Extra 'Tools' menuitem: MaxSpeed (HKLM) O9 - Extra button: AIM (HKLM) O9 - Extra button: Real.com (HKLM) O9 - Extra button: MoneySide (HKLM) O9 - Extra button: Messenger (HKLM) O9 - Extra 'Tools' menuitem: Messenger (HKLM) O16 - DPF: Yahoo! Backgammon - http://download.games.yahoo.com/games/clients/y/at0_x.cab O16 - DPF: Yahoo! Bridge - http://download.games.yahoo.com/games/clients/y/bt0_x.cab O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089} (Microsoft Office Template and Media Control) - http://office.microsoft.com/templates/ieawsdc.cab O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} (QuickTime Object) - http://www.apple.com/qtactivex/qtplugin.cab O16 - DPF: {238F6F83-B8B4-11CF-8771-00A024541EE3} (Citrix ICA Client) - http://www.rmanj.com/citrix/wfica.cab O16 - DPF: {33564D57-0000-0010-8000-00AA00389B71} - http://download.microsoft.com/download/F/6/E/F6E491A6-77E1-4E20-9F5F-94901338C922/wmv9VCM.CAB O16 - DPF: {4A3CF76B-EC7A-405D-A67D-8DC6B52AB35B} (QDiagAOLCCUpdateObj Class) - http://aolcc.aol.com/computercheckup/qdiagcc.cab O16 - DPF: {56336BCB-3D8A-11D6-A00B-0050DA18DE71} (RdxIE Class) - http://207.188.7.150/1609f0affd7202ba9b00/netzip/RdxIE601.cab O16 - DPF: {9F1C11AA-197B-4942-BA54-47A8489BB47F} (Update Class) - http://v4.windowsupdate.microsoft.com/CAB/x86/unicode/iuctl.CAB?37654.1897685185 O16 - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} (Shockwave Flash Object) - http://fpdownload.macromedia.com/pub/shockwave/cabs/flash/swflash.cab O16 - DPF: {DF6A0F17-0B1E-11D4-829D-00C04F6843FE} (Microsoft Office Tools on the Web Control) - http://officeupdate.microsoft.com/TemplateGallery/downloads/outc.cab Any help would be GREATLY appreciated. Thanks

1. Open the task manager and end process on C:\WINDOWS\System32\IEHost.exe 2. Run HT again and check the following items. Doublecheck so as to be sure not to miss one. Next, close all browser Windows, and have HT 'fix checked'. You Must restart your computer in Safe Mode when you're done. R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Bar = file://C:\WINDOWS\System32\SearchBar.htm R3 - URLSearchHook: (no name) - {CFBFAE00-17A6-11D0-99CB-00C04FD64497}_ - (no file) R3 - URLSearchHook: (no name) - {707E6F76-9FFB-4920-A976-EA101271BC25} - (no file) O4 - HKLM\..\Run: [Bakra] C:\WINDOWS\System32\IEHost.exe O4 - HKLM\..\Run: [fash] C:\WINDOWS\fash.exe O4 - HKLM\..\Run: [stcinstaller] c:\installer\id53.exe O4 - HKLM\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe O4 - HKCU\..\RunOnce: [TV Media] C:\Program Files\TV Media\Tvm.exe 3. In safe mode, delete the following: C:\WINDOWS\System32\IEHost.exe C:\WINDOWS\fash.exe c:\installer folder. C:\Program Files\TV Media folder. 4. Reboot to Windows.