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Try to get rid of Windows Media Center

July 10, 2011 at 06:10:13
Specs: Windows XP

How can I get rid of Windows Media Center manually? I am so annoyed with such virus. It shows crazy pop-ups and i need to remove it now.

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#1
July 10, 2011 at 14:57:08

Hugo Lee,

Windows Media Player is a fake program that infects your computer, and starts before the Windows Desktop appears.

Try the following to remove the malware:

Press OK at the fake scan, and when it is finished press the Fix Errors button, or the OK button to fix whatever bogus entries it finds.

At the next screen close the program by clicking on the [X] at the top right.

Now you should be able to get to the Desktop.

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If you still have the Windows Media Center virus blocking the Desktop, press Ctrl Alt Del keys together on the keyboard, and open: Task Manager.

On the Task Manager window, click “File” and click “New Task”.
On the “New Task” window, type iexplore.exe and click: OK
Internet Explorer should open.

In Internet Explorer, click on Tools > Internet Options
In the the Internet Options window click on the Connections tab
Then, click on the LAN settings button, and, under the Proxy Server section: Uncheck (if checked) the check box labeled “Use a proxy server for your LAN”
Press OK

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Now, restart the computer and tap the F8 key before Windows starts, to bring up the Windows Advanced Options menu

Use the arrow keys to select: Safe Mode with Networking

Press: Enter

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In Safe Mode with Networking, download iExplore.exe, which is a renamed copy of RKill:
http://www.bleepingcomputer.com/dow...

[If the file does not download, paste the following, >without the brackets<, in the address bar of your browser:
[http://www.bleepingcomputer.com/download/anti-virus/rkill]

Save the file to the Desktop, and double-click on it.
Ignore any messages, and allow the file to run until the command window closes.


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Next, download the following file: Shell.reg
http://download.bleepingcomputer.co...

[If the file does not download, paste the following, >without the brackets<, in the address bar of your browser:
[http://download.bleepingcomputer.com/reg/shell.reg]

Save the file to your Desktop.

Locate the shell.reg file on your desktop and double-click on it.
When Windows asks if you would like the data to be merged, allow it to do so.

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Without a reboot, download Malwarebytes’ Anti-Malware (black button with green and white icon) Save to the Desktop:
http://download.cnet.com/Malwarebyt...

Double-click mbam-setup.exe and follow the prompts to install the program.

Run Malwarfebytes’ AntiMalware and update the program.
Once updated, select Perform Full Scan and click the scan button.

When the scan finishes, click OK in the message box, and you will see the results of the scan.

Click the Remove Selected button to get rid of the malware.

When Malwarebytes finishes, you may be prompted to reboot. If so, reboot.


Please post the Malwarebytes log in your reply so we can see where we are at, and plan any additional removal strategy, if necessary.

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Retired - Doin' Dis, Dat, and slapping malware.


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