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true vector not starting

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Original Message
Name: smanish
Date: April 12, 2003 at 20:17:10 Pacific
Subject: true vector not starting
OS: windows xp
CPU/Ram: P3/128MB
Comment:

hey all,
my true vector is not starting and as such zone alarm personal firewall is not working.. the error message in the log is:
"The TrueVector Internet Monitor service depends on the vsdatant service which failed to start because of the following error:
Circular service dependency was specified. "
associated error message for vsdatant.sys is also there
zone alarm window is showing the mssg:
"system error : please reboot"
not tht rebooting helped

the changes tht i made tht might be causing this are 2:
1. upgraded my zone alarm
2.disabled netbios over TCP/IP


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Response Number 1
Name: smanish
Date: April 12, 2003 at 20:22:20 Pacific
Reply: (edit)

my current zone alarm version is 3.7


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Response Number 2
Name: EC
Date: April 13, 2003 at 00:41:43 Pacific
Reply: (edit)

check your win xp services


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Response Number 3
Name: smanish
Date: April 13, 2003 at 02:07:10 Pacific
Reply: (edit)

can u be more specific regarding which service? does it have to do with RPC?


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Response Number 4
Name: capt
Date: April 13, 2003 at 03:08:27 Pacific
Reply: (edit)

Did you uninstall the previous version and then install the upgrade, or did you just install the upgrade on top of the old version keeping the previous settings? When I get a ZA upgrade notice, I always wait a couple of weeks to make sure there are no problems with the new version. Then I uninstall my old version of ZA and then completely install the new version. There is a ZA forum at Zonealarm User Community that is very helpful, and will give you an idea of what problems people are having, or you can sign up and get specific help. The latest version is 3.7.159.


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Response Number 5
Name: smanish
Date: April 13, 2003 at 21:46:29 Pacific
Reply: (edit)

thanks .. my prob has been solved .. i dont know how but the true vector service had been stopped.
well this is another point of concern .. isnt it?


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Response Number 6
Name: EC
Date: April 14, 2003 at 16:04:31 Pacific
Reply: (edit)

In the SERVICES area, if you select
TRUEVECTOR you can click the PROPERTIES and from there you can set what to do IF the prog goes OFF, like having it restart itself.

As for the prog going OFF in the 1st place, that is a concern, like maybe a virus or trojan maybe, so do an on-line scan at www.housecall.antivirus.com


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