Hi, I have ran ad aware and it did not find anything suspisous. I ran hijack this and saved the log file, please help me!! thanks Logfile of HijackThis v1.97.7 Scan saved at 8:23:04 PM, on 1/22/2004 Platform: Windows XP (WinNT 5.01.2600) MSIE: Internet Explorer v6.00 (6.00.2600.0000) Running processes: C:\WINDOWS\System32\smss.exe C:\WINDOWS\system32\winlogon.exe C:\WINDOWS\system32\services.exe C:\WINDOWS\system32\lsass.exe C:\WINDOWS\system32\svchost.exe C:\WINDOWS\System32\svchost.exe C:\WINDOWS\system32\spoolsv.exe C:\Program Files\Common Files\Symantec Shared\ccEvtMgr.exe C:\Program Files\Common Files\Microsoft Shared\VS7Debug\mdm.exe C:\Program Files\Norton AntiVirus\navapsvc.exe C:\Program Files\Norton AntiVirus\AdvTools\NPROTECT.exe C:\WINDOWS\Explorer.exe C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe C:\Program Files\Common Files\Symantec Shared\ccApp.exe C:\WINDOWS\System32\ctfmon.exe C:\WINDOWS\System32\msiexec.exe C:\Documents and Settings\Tracey\Local Settings\Temp\Temporary Directory 2 for hijackthis.zip\HijackThis.exe R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://wer-mit-wem.webhop.net/ O2 - BHO: NAV Helper - {BDF3E430-B101-42AD-A544-FADC6B084872} - C:\Program Files\Norton AntiVirus\NavShExt.dll O3 - Toolbar: &Radio - {8E718888-423F-11D2-876E-00A0C9082467} - C:\WINDOWS\System32\msdxm.ocx O3 - Toolbar: Norton AntiVirus - {42CDD1BF-3FFB-4238-8AD1-7859DF00B1D6} - C:\Program Files\Norton AntiVirus\NavShExt.dll O4 - HKLM\..\Run: [AdaptecDirectCD] C:\Program Files\Adaptec\Easy CD Creator 5\DirectCD\DirectCD.exe O4 - HKLM\..\Run: [HPDJ Taskbar Utility] C:\WINDOWS\System32\spool\drivers\w32x86\3\hpztsb05.exe O4 - HKLM\..\Run: [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe" O4 - HKLM\..\Run: [ccRegVfy] "C:\Program Files\Common Files\Symantec Shared\ccRegVfy.exe" O4 - HKLM\..\Run: [Advanced Tools Check] C:\PROGRA~1\NORTON~1\AdvTools\ADVCHK.exe O4 - HKCU\..\Run: [ctfmon.exe] C:\WINDOWS\System32\ctfmon.exe O4 - HKCU\..\Run: [AIM] C:\Program Files\AIM95\aim.exe -cnetwait.odl O4 - HKLM\..\RunOnce: [_UnwiseF1] cmd.exe /c del C:\WINDOWS\System32\w1p3rp.dll O4 - HKLM\..\RunOnce: [_UnwiseF1_] cmd.exe /c del C:\WINDOWS\System32\im64.dll O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office10\EXCEL.EXE/3000 O9 - Extra button: AIM (HKLM) O10 - Broken Internet access because of LSP provider 'lsp.dll' missing

Hello Vince, A computer running slow is most of the time the result of your RAM memory corrupted by programs running all together, it can be also the spreads of cookies spywares polluting your RAM. Download and try the two following freeware programs: 1)AdAware 6.0/181 2)SpywareBlaster 2.61 Don't forget to update them as soon as installed.... That should fix your problem....

Make sure you're using Ad-aware Build 6.181 (look in the lower right hand corner of the AAW screen). This link will show you how to update your Ad-aware ref files. This link will show you how to run a full scan. Make sure when you click on "scan now" that "custom" scan is checked, not "smart" scan.

Please excuse the double post but I couldn't edit my post above. Vince - You have Hijackthis in a temporary folder. If, for some reason, you need to restore something that you fixed with Hijackthis, the backups will be created but will be erased after one reboot (after the "fixing") or the backup feature won't function at all, causing HijackThis to JUST fix the entries. Before you try to fix anything with HJT, you need to redownload HJT somewhere other than a temporary folder - usually C:\. After running a full AAW scan, please post your new HJT logfile (after redownloading HJT to another location). Good luck!

I have the same issue with a p/c running slow. Packard Bell 333MHz win98 OS. System is 6 years old. For several years AOL has been in operation (56k service). Three weeks ago a self install was done switching to sbc-dsl. The fellow who done the install now says everything is super slow. Even basic programs are slow. Especially when he use's his excel program for our church. It sounds to me his system resources are ate up some way, but I do not know whats the best thing to do, other than a complete format, and starting clean.... He also has printing problems that has started.. Reinstalled. worked fine for several weeks, now its screwing up again.. He lives a good distance from me. Any ideas or shared thoughts would appreciated.. Thank you