|"Is this something I can do"|
Lets have a go, it is going to depend on you, usually it is fixable.
Lets see what is going on.
Download OTL, save & run from your Desktop.
Double click the OTL icon to start the tool. (Note: If you are running on Vista or Windows 7 accept UAC alert)
1: When the window appears, underneath Output at the top, make sure Standard output is selected.
2: Select Scan all users
3: Change Drivers to All
4: Under the Extra Registry section, check Use SafeList
5: In the lower right corner, checkmark "LOP Check" and checkmark "Purity Check".
6: Click Run Scan and let the program run uninterrupted.
Screenshots ( SS ) of 1 - 6
When the scan is complete, two text files will be created on your Desktop
OTL.Txt <- this one will be opened
Extras.txt <- this one will be minimized
Upload the logs using this. I upload to Imgur.com for images & load.to for files ( neither need an account ) Give us the links please.
How to use for files.