Trojan.tdss problems, cant get rid of it!

July 22, 2009 at 13:59:26
Specs: Windows Vista
Hi there.............. can anybody help?

Apparantly I have a trojan.tdss on my pc (according to Malewarebytes) which I cant get rid off.

Does anybody have anyideas??

help :-/

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July 22, 2009 at 14:03:17
Follow these steps in order numbered:

1) Download GMER:
[This version will download a randomly named file (Recommended).]

2) Disconnect from the Internet and close all running programs.

3) Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.

4) Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.

5) GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)

6) If you receive a WARNING!!! about rootkit activity and are asked to fully scan your NO.

7) Now click the Scan button. If you see a rootkit warning window, click OK.

8) When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log and upload it Post the download link to the uploaded file in your post.

9) Exit GMER and re-enable all active protection when done.

Note: Please give me the exact name of the file you downloaded in step 1 + post your log from step 8 in your next post.

If I'm helping you and I don't reply within 24 hours send me a PM.

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July 23, 2009 at 21:46:36
Hi Grolon,i search and found some helpful information for you. Read the article below:
Trojan.TDSSserv also known as Trojan Backdoor.Tidserv is a trojan horse that may represent security risk for the infected computer. The trojan uses rootkit-specific techniques designed to hide the software presence in the system and also blocks user access to security websites. Once running, this trojan will display a fake security alerts that tells you to install a rogue antispyware application to delete the infection. These alerts are a fake and should be ignored!
Use the following instructions to remove trojan TDSSserv (trojan Backdoor.Tidserv).
to remove trojan Tdss, follow the manual removal steps at

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