Hi I have the system 32 folder pop up in addition to a virus named download.trojan. I have norton antivirus that gives me pop ups that they have found this virus but it has yet to stop popping up. I have no clue how t fix this. Is there a way to get rid of this virus. Could anyone get back to me on how to get rid of this virus? Thank you so much!

Please ask in the Security & Virus forum where you will be expected to have run AdAware, SpyBot S&D and CWShredder.

Good luck

That's not the real name of the virus.

This is it.

http://us.mcafee.com/virusInfo/default.asp?id=description&virus_k=100971

YO

Hello Baby,
In the matter you are not in the good forum, here is the answer to your question:
Not easy to rid off a trojan horse when you don't have a particular knowledge about this kind of betrayal, that's why it's better to use a program totally automatic, as for exemple Trojan Remover 6.15 this program is a freeware for one month, but fully updated, read well the helpme file in order to use the two scans: one for the memory check, second one to hunt and detect the worm hidden somewhere into your hard drive. Good luck

Trojan.Download virus is easy to get rid of.
It does however, call out to the Internet to download more crap onto your PC.

For Win ME & XP (don't know about 2000), you have to disable system restore, start PC in safe mode & run Norton. Delete all files found (winfavourites.exe I think), then Update via the Internet and run it again.

Re-enable system restore, then check for the crap it loaded onto your PC. It will be spyware, pop-up's and possibly keylogger programs. Fortunately, a free program will get all of these, 'Spybot Search & Destroy'.

You will have to run the program in safe mode as some of the files will resist being deleted, and you may have to run Spybot a few times, restarting the PC and running it again (but it does work). Spybot can print out a report of the bugs it finds which help you check what the crap may do (e.g. a key logger may send your passwords to a remote E-mail address, so these may have to be changed).

It may be an idea to pull out the telephone/Internet plug from the socket to stop the Trojan from contacting the Internet while you clean up.

As for system 32 folder pop-up. Go into START - RUN - type MSCONFIG - OK - START UP.
You will see a box with a check in it next to system 32. Take the check out, click APPLY - OK. system 32 may be in there twice, uncheck both of them. On restarting, a message will show indicating you are starting in selective mode. You can ignore this, as it is telling you some of the start-up files have been disabled. You may have to do a bit more to clean your PC, but this is a start!
Post back if you are not sure of what I say.

Thank you so much everyone! Michael2 I got rid of the virus!!! Thank you so much! I wouldn't have known how to do anything!