Trojan-Backdoor.agent.rux...Please HELP!

Microsoft Als windows xp professional
August 15, 2009 at 13:47:52
Specs: Windows XP
Please help! I can't get this off with any of my spyware removers. I have a basic understanding of computers, but I really need some advice here. How do I remove this collection of infections?

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August 15, 2009 at 16:42:08
Which antivirus is installed on your computer?

If I'm helping you and I don't reply within 24 hours send me a PM.

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August 15, 2009 at 21:45:21
Avira, spyterminator, advanced windowscare, and one more I
can't remember. Can't download malwarebytes.

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August 15, 2009 at 23:09:39
Follow these steps in order numbered:

1) Download GMER:
[This version will download a randomly named file (Recommended).]

2) Disconnect from the Internet and close all running programs.

3) Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.

4) Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.

5) GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)

6) If you receive a WARNING!!! about rootkit activity and are asked to fully scan your NO.

7) Now click the Scan button. If you see a rootkit warning window, click OK.

8) When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log and upload it Post the download link to the uploaded file in your post.

9) Exit GMER and re-enable all active protection when done.

Note: Please give me the exact name of the file you downloaded in step 1 + post your log from step 8 in your next post.

If I'm helping you and I don't reply within 24 hours send me a PM.

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