Trojan TDSS

July 27, 2009 at 11:26:40
Specs: Windows XP
I am having a problem with a virus that redirects both internet explorer and Mozilla Firefox.

I discovered that Malwarebytes Anti-Malware software was able to find the particular virus where Ad-aware, superantispyware and spybot did not.

It says that it finds the problem and has removed the problem but when i reboot the problem remains and Malwarebytes Anti-Malware redetects exactly the same problem.

Specifically the problem listed is:

Files infected:
globalroot\systemroot\system32\geyekracyiuald.dll (Trojan.TDSS)

Memory Modules infected:
globalroot\systemroot\system32\geyekracyiuald.dll (Trojan.TDSS)

how do i go about getting rid of this issue for good?

Thanks in advance!


See More: Trojan TDSS

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July 27, 2009 at 14:33:17
Removed as suggested

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July 27, 2009 at 15:25:15
Please edit your post and delete log from above.

Follow these Steps in order numbered. Don't proceed to next step unless you have successfully completed previous step:

Note: I can help you remove malware manually. Please avoid installing/uninstalling or updating any programs and attempting any unsupervised fixes or scans. This can make helping you impossible. First Track this topic. Then follow:

1) Can you please post your AVZ log:
Note: Run AVZ in windows normal mode and make sure you are connect to internet. If avz.exe doesn't start, then try to rename the file avz.exe to something else and try to run it again. Make sure you have your web browser open in background before following the steps below.

i) To create the log file, download AVZ by clicking HERE. Please save this file to your desktop or "My Documents" folder.

ii) Next, unpack the file to a new folder using the Compressed (zipped) folders wizard built into Windows XP/Vista, or a zip utility of your choice.

iii) Once you have unpacked the contents of the zip archive, please launch the file AVZ.exe by double clicking on it or right clicking and selecting Open.
Note: If you are running Windows vista launch AVZ.exe by right clicking and selecting Run as Administrator.

You should now see the main window of the AVZ utility. Please navigate to File->Custom Scripts. Copy the script below by using the keyboard shortcut CTRL+C or the corresponding option via right click.


Paste the script into the execution window by using CTRL+V keyboard shortcut, or the "paste" option via the right click menu. Click on Run to run the script, the PC will reboot. After the reboot the LOG subfolder is created in the folder with AVZ, with a file called inside. Upload that file to and paste the link here.

Image Tutorial

2) Follow these steps in order numbered:

1) Download GMER:
[This version will download a randomly named file (Recommended).]

2) Disconnect from the Internet and close all running programs.

3) Temporarily disable any real-time active protection so your security programs will not conflict with gmer's driver.

4) Double-click on the randomly named GMER file (i.e. n7gmo46c.exe) and allow the gmer.sys driver to load if asked.

5) GMER will open to the Rootkit/Malware tab and perform an automatic quick scan when first run. (do not use the computer while the scan is in progress)

6) If you receive a WARNING!!! about rootkit activity and are asked to fully scan your NO.

7) Now click the Scan button. If you see a rootkit warning window, click OK.

8) When the scan is finished, click the Save... button to save the scan results to your Desktop. Save the file as gmer.log and upload it Post the download link to the uploaded file in your post.

9) Exit GMER and re-enable all active protection when done.

Note: Please give me the exact name of the file you downloaded in step 1 + post your log from step 8 in your next post.

If I'm helping you and I don't reply within 24 hours send me a PM.

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July 28, 2009 at 03:29:06
Thank you.

I was able to follow AVZ instructions, here is the file:

I was able to follow the GMER instructions but the scan button does not work as nothing happens. Indeed it looks like the scan button was not really appearing properly. However, I did run what I believe to be a scan and saved both log's and hosted them here:

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Related Solutions

July 28, 2009 at 06:35:21
Follow these Steps in order numbered. Don't proceed to next step unless you have successfully completed previous step:

1) Run this script in AVZ like before, your computer will reboot:

SearchRootkit(true, true);

2) After reboot execute following script in AVZ:


A file called should be created in C:\. Upload that file to and Private message me download link.

3) Redo Step Response Number 2 again.

If I'm helping you and I don't reply within 24 hours send me a PM.

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July 28, 2009 at 07:19:51
Okay I repeated Step Response Number 2 again and I PM'd you the file.

Here are the results from repeating step response number 2.

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July 28, 2009 at 07:33:09
Follow these Steps in order numbered. Don't proceed to next step unless you have successfully completed previous step:

1) Attach a Combofix log, please review and follow these instructions carefully.

Download it here ->

Before Saving it to Desktop, please rename it to something like 123.exe to stop malware from disabling it.

Now, please make sure no other programs are running, close all other windows and pause Antivirus/Sypware programs ( Programs to disable) until after the scanning and removal process has taken place.

Please double click on the file you downloaded. Follow the onscreen prompts to start the scan. Once the scanning process has started please DO NOT click on the Combofix window or attempt to use your computer as this can cause the scanning process to stall. It may take a while to complete scanning and this is normal.

You will be disconnected from the internet and your desktop icons/toolbars will disappear during scanning, do not worry, this is normal and it will be restored after scanning has completed.

Combofix will create a logfile and display it after your computer has rebooted. Usually located in c:\combofix.txt, please upload that file to and paste the link here.

2) Please zip up C:\qoobox\quarantine and upload it, to a filehost such as Then, Private Message me the Download links to the uploaded files.

If I'm helping you and I don't reply within 24 hours send me a PM.

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August 5, 2009 at 04:54:42

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August 5, 2009 at 05:16:24
After using combo.fix Malwarebytes is now reporting that I have no problems. Previously Malwarebytes would always report that there was an issue.

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August 5, 2009 at 08:58:39
Uninstall Combofix by: pause Antivirus/Sypware programs ( Programs to disable) > Start > run > type combofix /u > ok.

Update and run full scan with you antivirus.

If I'm helping you and I don't reply within 24 hours send me a PM.

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August 5, 2009 at 09:40:46

Nothing else solved it but you did.

Interesting that none of the normal spyware would remove it? or is that normal?

Thanks :)


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